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First thing first: Make sure you’re using the right key. If it’s the correct key for your lock, there are a few reasons why it may not be working, like the key is worn out or the lock is jammed. Try lubricating the lock and pushing the door closed to ensure the mechanisms work correctly. If you’re still locked out, call in for help.

Keyless locks are often considered safer since they’re protected by passcodes instead of a physical key, making it harder to be picked. However, they are not infallible. And like all electronic devices, outdated models are more prone to problems and safety concerns. If you’ve experienced multiple lockouts in the past year, or your lock is responding slower than usual after you key in the passcode, it might be time to upgrade to a newer one. Even if your lock is working fine, you should still change your access code at least twice a year.

Door locks should be changed roughly every seven years. The average lifespan of a door lock is seven to 10 years, so it’s best to err on the side of caution and change them early, especially if they are showing signs of wear and tear. Examples of deterioration include visible rust and difficulty opening or closing the door. Some locks can work safely beyond 10 years, but it depends on how often they are used and whether they are exposed to damaging environmental conditions like precipitation or extreme temperatures.

There’s no set time limit for when you should replace your locks, but there are several indicators that it’s time to swap them. If you’re moving into a new home or have a roommate moving out, it’s smart to change the locks. If you experience a break-in or other crime, you should change it then too, or if you ever lose your keys. Eventually, locks can wear out, so it’s ideal to replace them after several years of use or one of these circumstances occurs.