Get matched with top heating and air conditioning pros in Halifax, VT

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"We have had the pleasure of Todd's plumbing service since we moved to the area several yrs ago. We feel very fortunate to have his services: a nice person, very professional, knowledgeable efficient and completely trustworthy. He is personally very concerned that we are completely happy with his work and demeanor and we always are. He knows our Baxi system inside and out. We would never hire anyone else to do work on our heating systems."

"It all went smoothly, i.e., the scheduling, actual service, and the payment. The technician appeared on time. He was very amiable, and professional. The work was done promptly. I have been using their service for several years now and I am very satisfied."

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"Never again!! They overcharged for simple job. Not to mention drilles 3 holes in my new flooring. Uae anyone else but Pinney!"

"You should probably add 4-6 weeks to the expected delivery date if you expect to need the "enclosed" hardware. I received the blinds in the estimated time, but it came without the required hardware. I have made 4 calls (at least) over several weeks, but the hardware is nowhere in site. It is clear that SelectBlinds.com is a marketing company only has outsourced all production and fulfillment to third parties and evidently has a difficult time coordinating these type of customer service issue. Extremely frustrating that my blinds have been sitting in the floor for over a month and all I need is a few screws. Happy to go to Home Depot to get the screws, but SelectBlinds can't even tell me what sizes I need."

"Terrible company. Possibly a scam. They attempted to sell me a part they didn't even have, and after waiting patiently for OVER A MONTH, I canceled my order. When calling them to confirm, they told me they never had the part to sell to me. What a joke!"

"Your home is not safe with this company. We had service done on 11/12/2025. I noticed that night that medical marijuana was missing from my bedroom. I am a cancer patient. I didn't notice anything else missing and didn't want to put someone's job in jeopardy in this economy. Today, I noticed that $150 was missing from my wallet. I didn't think to check my wallet when I noticed the missing marijuana because it was right by the front door. Who would steal that audaciously? I called the company to report what had happened. I was told they had "received my email a while ago about the medical marijuana and had been passing it around". I never sent them an email, and neither did my husband. Someone else had also been robbed in a similar way. I was transferred to the owner, Joe, who offered to reimburse me $100 "out of his own pocket" if I wanted to come to his office to get it. That offer was rescinded when I expressed my dissatisfaction with it. Nothing is being done. Protect your family."