
Serving Triangle, VA and surrounding areas
Approved
In business since 1980
Free estimates
Emergency services offered
"We hired Sixpenny because we needed an urgent cleaning done on our newly purchased house after burning one fire and they said they could be at our house within 2 days, but only provided a 4 hour time window (12pm-4pm), requiring me to take the day off of work and stay home. The day comes with gusty winds which slowed down all of their appointments that day. This would not have been a major problem in itself if the company communicated that to me proactively, but by 3pm I called to confirm we were still on the list to be cleaned. By 4pm I called and was informed that the cleaner was on his way, at 4:30 I called again was told he was still on his way but no known estimated arrival time. Finally arrived shortly after 5pm, rushed through the cleaning as quick as he could, wasn't really able to answer any questions about how to reduce the fireplace smell in the house, from the concrete slab or from the hardwood floors and left in less than an hour. I understand he had a long day and was slowed by the weather, but the lack of proactive communication to keep us in the loop, as well as the limited knowledge either possessed or shared, is why I rated this company lower."





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