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"Awesome. Great communication and did perfect job."

"All went well."

"They came and did the estimate. When it was time to do the job they came on time and completed it quickly and efficiently."

"Professional, expert paintings, appeared on time. No complaints. Gate good advice on wiring home for wifi TV. "

"2 of 997 Urgent: Project Management Issues & Pending Renovation Work We are experiencing significant project management issues that have caused unnecessary delays and frustration.Their quality of work is good but project management sucks big time,. We started our bathroom rennovations on Nov 29th 2024 the project wsda supposed to be completed in 5 weeks now it is almost 2 months and the master bathroom still needs to begin constreuction. We have had 3 project managers so far. However, despite multiple follow-ups over the past week via our text messaging group and several calls, we have yet to receive any updates on a variety of outstanding work in the loft and guest bathroom that need to be done. This lack of communication and progress is unacceptable. While we understand that Elkay is taking a break, the responsibility for keeping us informed and ensuring the project stays on track should not be neglected. We are not getting proper updates about stataus of several pending issues and we feel like we are being passed around without any clear resolution or accountability. The most pressing concern is the arrival of the bathtub, as all further work on the master bathroom is stalled until it arrives."

"They did a great job! "

"Thomas Custom Builders: Meticulous, Punctual, and Truly Transformative! We wholeheartedly and enthusiastically recommend Thomas Custom Builders (TCB). We had a vision for transforming our 40-year-old home, and TCB didn't just execute it—they transformed it into an amazing, dream-like space that we never want to leave. We will scream their praises from the rooftops! The entire process, from start to finish, was meticulous. Our initial discussions with Troy were detailed and thoughtful. As the project progressed, principals Dave and Rick were incredibly thorough, setting our minds at ease with any concerns or reservations we may have had about the construction process. TCB’s commitment to professionalism and transparency was outstanding. We had online access to the daily schedule, and our primary contacts, Project Manager Brian Smith and Site Manager Dan, were absolute professionals. They were patient, understanding, and very accommodating to our questions and needs throughout the build. What impressed us most was their integrity and commitment to their word. They were "straight shooters," never overpromising and approaching their work with the utmost professionalism and care. They said the project would take three months, and it was completed on schedule in three months. The only thing late was our duty to write this glowing review. If you are looking for a builder committed to quality, punctuality, and transparency, look no further than Thomas Custom Builders. They are the definition of professionalism."

"He will tell you that he is running a promotion of $250,00/hour to help homeowners. He tells you he will bring about 3-4 men and they will get a lot done in 1 hour. I trusted him and signed the contract because I had lots of things to be done. He came with 2 guys. Two guys worked on a 3x3 wall, in my closet, to fix the plaster that was peeling just on one corner. To fix the wall only, took these 2 guys 6 hours. Solomon took 4 hours to change a bathroom sink faucet, 2 more hours to replace 4 smoke detectors, and to try to fix a fireplace that did not work at the end. He was chatting on the phone all the time when fixing those things. To resume, they worked 6 hours and I paid $1660,00 to fix a small wall in my closet, change a sink faucet, and replace 4 smoke detectors. What a rip off! They come completely unprepared. They keep sending you to Home Depot or whatever store to buy things they need. They did not even have a roller and a brush to paint the wall. You will also pay"

"He was excellent!"

"Made appointment for them to come over for an estimate (which they charge for) between 9-12 today. They are a no show. I wasted the whole morning on them. DO NOT recommend."