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Avatar for Castle "The Window People"
Castle "The Window People"
3.5(
172
)

Serving Stanley, VA and surrounding areas

In business since 1977

Free estimates

Emergency services offered

"Made an appt. with Castle Rep, James, for 17 windows and vinyl siding. He spent 1 hour talking about how great his company and windows are before finally getting down to the issue. We were told that CASTLE makes and services their own window, with all the best technology and technicians available. The price per window for energy efficient came out to over $1,200 per double-hung window! And since they make their own products, we could not find a way to compare quality and price with other manufacturers. But his per-window price exceeds the average price of $500-700 by A LOT! When we balked, he made a call to his "manager" to see if we qualified for a "special promotional" discount. If we were to commit right there on the spot, we would get an additional 10% off! Still way to high. We said we would think about it (he got sad and snippy), and that we wanted to hear about the vinyl siding quote before we made any decisions. He told us he could not give us a siding quote until his company did an "eagle view" measurement, which would require another appointment! We had no intention of sitting through ANOTHER high-pressure appointment. High pressure, long-drawn out presentation and he would not leave us with anything in writing! No brochures, prices, nothing! He refused to put anything in writing and we could not have a break down of labor and costs. I even asked him if I could have a copyhh of the window warranty and he said "only if you purchase right now." And they did not come prepared with references or previous job locations! When we further researched the company, we found they did make very excellent products, but the #1 complaint was by far that they did not honor their lifetime warranty and that customer service was horrible. In the end, we chose not to do business.."
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Glass Block questions, answered by experts

Glass block mortar is the best choice for glass block window units. It is specifically formulated for glass block window installation. Glass block mortar is usually a mixture of Portland cement, sand, and special chemicals. It is a white mortar that is applicable inside and outside your home. Do not use regular tile mortar because it may not have the binding strength and flexibility required for glass block windows.

Their thickness depends on application, but most glass walls are typically 3/8 to 3/4 of an inch thick. Although it’s not as common, single panes of glass can also be 1 inch thick.

Glass block windows typically last for 15 to 30 years, which is slightly less than the 20- to 50-year lifespan of standard windows. You can extend their life by resealing them every few years. Professional installation is also key to ensuring the windows are placed correctly and will function properly for years to come. A professional installer will have the necessary skills, tools, and knowledge to install these features and can identify potential issues like damaged frames or cramped areas during a consultation.

Installing glass block windows has benefits and disadvantages, as with most materials. The pros and cons can vary depending on the type of glass block and the window location.

Pros

  • Maintains privacy while letting light into the bathroom

  • Energy efficient

  • Sealed to prevent drafts

  • Aesthetically pleasing

  • Strong and secure

Cons

  • Costly to install

  • Challenging installation

  • Challenging repair

Yes, professionals can install decorative or colored glass block patterns for a unique look.

The Stanley, VA homeowners’ guide to glass block services

From average costs to expert advice, get all the answers you need to get your job done.