Get matched with top basement waterproofing pros in Reva, VA

"The LUX team that came to our house made up of Ace and Christian were awesome. They did a first class job and left the basement spotless when they were done. Very polite, professional and knowledgeable. I would recommend them 100%."

"I was very impressed with the whole experience with NV Waterproofing, from the estimate to the completion of the work. I had mold growing on a basement wall and a perpetual musty smell in the basement. Cristian came out to do the estimate. He did a full walk around outside the house and then did a thorough inspection of the basement. It was good to see that he used a moisture meter when doing the inspection. It's amazing that out of four companies that did estimates, NV Waterproofing and one other were the only ones to bring that tool. He looked at a waterproofing system that had been installed right before I moved in and explained what was wrong with it and then explained how it could be fixed. He was patient and explained everything. I appreciated that he did not put any pressure on us to sign anything before he left. After getting the estimate, I had questions and called the office t get answers. The office staff was great, answering what they could and forwarding the rest to Cristian who answered them promptly. Between scheduling the work and the work beginning, the Covid crisis hit. NV Waterproofing was great with working with us to explain our options of continuing with the work or rescheduling. I decided to go ahead with the job. The crew that performed the work was very professional. All had masks, all kept a good distance, and they did a great job of keeping the place clean. The foreman was easy to contact and promptly answered any questions I had during the job. All in all they were great. Including coming back promptly to finish off a final piece of work that had gotten overlooked."

"Exceeded my expectation with waterproofing my entire basement + window wells. These guys are the real deal! I worked with Rob and I was educated and all my concerns were addressed. They do it right by you, the contract missed a window well and they were able to addressed that without having to go through a whole new quote/contract. Helped move some furniture around and left the place clean."

"We were not happy about having to do this work after our basement flooded...it was not in the budget. LUX was patient with all of our questions and the time we took to meet with other companies. They were also open to meeting our requests and timeline. Appreciate the professionalism and responsiveness from start to finish!"

We specialize in basement waterproofing, foundation services and more! We guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out all the services we offer below and call -or- click to schedule a free estimate today!

"Had a foundation crack in the basement which caused rainwater to seep inside. Several companies came out and and looked at the job. I selected Aalcon because the solution they proposed addressed the outside AND inside of the house. Their cost was very reasonable, communication was excellent, and the crew did exactly what they were hired to do. It's been several months since they did the repair and we've had plenty of rain - not a drip of water inside the basement!"

"Blaine Harvey from JES came to provide us with an assessment and proposal of our to fix our basement problems. Blaine was very knowledgeable and thorough in his explanation of the JES solutions and brainstorming how to meet our repair and basement needs."

At Kefficient We're Always Going Above And Beyond!\nWe're a company focused on customer experience in Richmond. Our goal is to provide information that helps you make the best decision for your home. We take the time to explain everything: what your home needs, why it is needed, what the cost will be, and any possible alternatives. Our crew never engages in high-pressure sales. You can rest assured our friendly, hard-working, supportive team will guide you through the process so, you always feel confident.

"The job was done but communication was terrible. And the paint job was done poorly."

"This is probably the best and most responsive service provider I have ever dealt with in Charlottesville.  I have dealt with other plumping issues (leaking washer hookups; burned out hot water heater; septic pumping) and have gone with different providers for each.  Roto-rooter was by far the easiest to get a hold of and fastest to ever make it to my place (and it was after hours!).  We noticed water backing up from the basement floor drain and called the main office at ~6:00pm.  The office picked up right away and contacted a technician and he called me back within 10 mins to give me an ETA as he was stuck in traffic.  Even with the traffic he was at our place and looking at the problem by 6:45pm!  I was floored!  I've never had such fast service!  
Buzz, the technician, was super helpful and personable.  He explained what he was going to do and his problem solving process and the different outcomes that were possible.  He also provided approximate cost estimates for the different scenarios that could be causing our problem.  It was very clear and informative, I feel much better prepared for the next time we have problems.
That first night Buzz attempted to find the clog with a camera (which my 5yo son got a total kick out of), but it made it all the way to the tank without finding it.  Which meant he was going to have to dig up the access hatch to look inside the tank.  Unfortunately, it was dark by then so he marked it off and had to come back the next day.  He felt so bad about not being able to fix the problem that night and was super apologetic.  He was just the friendliest guy.
Anyways, the next day Buzz dug up the hatch and pulled out a big old ball of roots that was blocking up the drain!  Fixed!  Maybe it was because he did such a great job explaining all the potential costs that when he rung up the final price we were delighted that it was so low!  Only 300 and change - we were really expecting about $600+ for the work he did.  I feel that Buzz gave us a really good deal - I think because he felt so bad about not being able to help us that first night.  :)  A+ for Buzz.
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