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"A Home Renovation LLC (Owner: Javier) ​Overall Rating: 2 out of 5 Stars (DO NOT RECOMMEND) ​I hired A Home Renovation LLC for a porch renovation, which included a smaller, agreed-upon auxiliary job. While the project was completed, the experience was deeply unsatisfactory due to both subpar workmanship in highly visible areas and the highly unprofessional and belligerent behavior of the owner, Javier. ​Issues with Professionalism and Communication ​Javier is exceptionally challenging and argumentative to work with. His communication was defined by open hostility, sarcasm, and dismissal of customer input. ​Argumentative and Dismissive: He was openly hostile to basic customer questions and input. When questioned, he repeatedly reminded me that he had "been doing this work 10 years," using his asserted experience to dismiss any concern or design preference I had. ​Rude and Disproportionate: When I politely requested an itemized receipt, his immediate, disproportionate response was: "Jesus Christ you told me at my earliest convenience. I'm working on it. I've been busy." This established a tone of disrespect for the entire engagement. ​Excusing Poor Quality: When a flaw in the completed work was pointed out, Javier’s response was, "you get what you pay for," suggesting low quality was justified despite our agreed-upon contract price. ​Contractual Obligation Treated as a "Favor": He treated the small, agreed-upon extra job as a personal favor rather than a commitment under our contract. ​Critical Workmanship and Material Damages ​The structural work was adequate, but the final, highly visible details suffered from poor execution and damaged materials. ​Poor Workmanship: The final detailing includes uneven cuts and poor finishes in prominent areas. ​Material Damage: We noted several critical material damages upon final inspection: ​Cracked stair post tubing. ​The hand railing running down the stairs is badly scratched. ​A new white handrail has a noticeable black stain on the bottom. ​Conclusion ​Had Javier been willing to engage respectfully, I might have been able to overlook minor imperfections. However, his belligerent attitude, combined with noticeable flaws and material damage, makes this unacceptable. ​I now require that all noted issues, including specific poor workmanship and material damages, be corrected immediately or that I be reimbursed for the cost of professional repairs. Due to Javier's conduct, A Home Renovation LLC has lost any opportunity for future projects I had planned. I strongly advise others to look elsewhere unless you can handle the disrespect."

"TrueClean did a good job at a very fair price. The staff was very pleasant to work with. I recommend TrueClean."

"Service was great. Customer Service from Jonathan (co-owner) made my experience the worst!!! My info (name, address and cell) was given to a complete stranger after confirming my email TWICE. Jonathan response was, "my invoice was provided to a neighbor". Also, Jonathan admitted the system has problems. I challenged Jonathan, asking why not hold the service provider accountable or go to another provider... no response. I received my invoice with the other person email address STILL associated to my account profile. SparkleWash is aware of the system having vulnerabilities with updating customer info or cross-posting info across accounts with no fix in place. Jonathan asked, what did I want? I said, a discount or eliminate the bill. Jonathan responded, I see your color. Yes, he is White and I am an African Amercian... why is derogatory response acceptable? Jonathan also said, he had more important things going on than to deal with this. After hanging up on me, I paid my bill."

"Was given dates 6/15 - 6/19 and the work was completed by 6/17. Everything was done professionally the workers arrived by 8:30 each day and completed their days work by 5, and I am more than satisfied with the quality of the work and the professionalism. If I had any questions they were addressed within a reasonable amount of time. I received my quote for the work by email which was great I paid the first half of the payment up front on that same email, and when the work was complete I received an email and the remainder of the total cost was transacted on that email. I would recommend them highly!"

"I had a retaining wall that had broken pretty badly on the corner over the winter, a step that puddles and some cracks that needed repairing. Dennis was fantastic to work with from the very beginning. He came out promptly to give me an estimate and was very reasonably priced. He explained everything to me so I would understand. We had some rain issues scheduling (nothing to do with him, just bad storms for about a week) and he kept in touch and was very considerate of my time. When he came to do the actual repair he was fun to work with, knowledgeable and kept me posted on what was going on the whole time. He was so nice and did a wonderful job. His work was amazing and really looks great. I would definitely hire Dennis again and again."

"Miguel was great! He responded to my initial request very quickly and got started within days. He was easy to work with and went with the flow when I changed my mind a million times. Miguel is very talented and made some great decisions that helped my project come full circle. Highly recommend"