Best security door installation pros near Powhatan, VA

"SafeStreets’ alarm system is fantastic. The motion sensors, door/window contacts, and cameras work flawlessly. The home automation features are a huge plus—I can control everything from my phone. Highly recommend SafeStreets to anyone looking for reliable security."

"Last weekend had someone pry our side door open to our exterior garage and the ADT door sensor picked it up immediately. The alarm siren was loud and scared the person off. Someone from the response center called within 30 seconds. We’re fortunate that the security system did what it is supposed to. Feels like we made the right call going with an ADT security system."

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"This worked out great. Richard followed up on my request right away and set up an appountment for the following day. He said to buy the locks I want (he made some brand recommmendations) and he would work with whatever choices I wanted. When he arrived I actually had additional locks I was hoping to install, along with a keypad lock and he not only had no problem with the change in plans but took the time to explain everything he was doing and why (some damage to the doors required a change of plans). He took his time, listened to my requests and did great work. Overall this was fast, friendly service and I felt his price was very fair. Would 100% use Richard again without hesitation."

"Delivery was delayed due to credit inquiry. After the concern was raised, shipment was rushed to us. Self installation didn't go as easy. Issue was resolved over the phone. The glass break sensor was a bit sensitive to loud noise such as cabinet door closing and door sensor repeatedly falls off and had to be reattached. Notification of alarm activation was fast and made to the right contact numbers. This prevented false alarm calls to the police."

"It's all very user friendly and reliable. Jeremy helped get us setup with our new system - he was great, very informative and candid. Larry came out and installed everything, and he was a pleasure. I totally recommend 1st Security USA to anyone in the Washington DC metro area."

"We have our second home in the mountain so they were able to send it and he was able to work with our installers and it worked out fine. So far we were are pleased with it. We were with another security system for 12 years and we changed because their selection of product was of a higher grade. They are excellent."

"We like their service. We haven't had any problems. They are very good. This was the first time we've had an alarm/security system in our home. The supplier is ADT. I like that I can set my alarm every night before I go to bed."

"First the good:
The up front cost cant be beat since all of the sensors and control panel were no cost to cover 20 doors and windows.  Installation was pretty straight forward and the phone reps were fairly knowledgeable and professional.  I added a couple features like an extra key pad, siren and glass break sensors that cost aprox $350.  The extras were a little pricey but compared to the $2000 another provided quoted, it was still a deal.
The control panel is cellular based so cutting your phone lines will not effect the alarm.
Now the not so good:
The quality of the sensors has not been very good.  I have had 2 DOA when the packages arrived new and 2 failed within several days.  When I contacted Protect America they were very nice about sending me new ones, but it took weeks and a couple calls before I saw the first replacements.  The second set of replacements that arrived for the failed units ended up being the wrong sensors.  Their shipping department does not seem to have good quality control.  The next very annoying element is the wait time on the phone when you are trying to get anything set up.  I spent a couple hours on hold working through the set up the first time and at least an hour the second time when I installed the replacement sensors.
Some cautions; make sure you hide the main control panel because if an intruder disables it before the alarm has sounded for 60 seconds, the police may not be notified.  Also they only call to check if everything is ok if the alarm is not canceled for 60 seconds.  So you can not be sure if the signal is getting through.
Monthly monitoring fee is high, but since the system was intially free, even after 3 years it is still the cheaper route.
Now that I have the equipment, once our contract is expired I will find a different alarm provider that responds to every alarm.
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"Alan and his crew did a fantastic job.  The retaining wall next to my house was damaged due to a vehicle collision.  Alan came out to my house a few days after we initially talked on the phone and gave me a very fair estimate for the repairs I wanted done.  We agreed on a start date and Alan and his crew arrived on time as discussed and began the work.  His team was able to complete the job in approximately 3 days.  Throughout the process, Alan kept me updated in the evenings on progress of the job. 



What impressed me the most about Alan and his crew was the attention to detail and ability to make the new section of the retaining wall built by his team blend so seamlessly with the undamaged, old area of the wall.  The quality of his team's work is outstanding!  In addition, while on the job, Alan noticed that some of the mortar joints in the brick staircase leading up to my front door / porch next to the retaining wall needed to be repaired.  His team repaired these areas of my staircase at no extra charge.  He also had his team do an additional course on the side of my house when he noticed that it was needed at no extra charge (a total of seven courses were completed!).



 I'd highly recommend A&W Masonry and Restoration and will be using them again in the future for projects I have planned.
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