Get matched with top pre-made cabinet pros in Massanutten, VA

"This project was for leveling cabinets, for the installation of a quartz countertop and Scott Dougan was perfect for this project! Scott is very efficient, knowledgeable, very professional and prices are reasonable. He responded quickly, was able to provide his services within a reasonable timeframe and completed the task within a few hours. He also followed up with us, after the countertop was installed, to make sure that his work was satisfactory and it was perfect!! Thank you for your services! I would highly recommend Scott for any cabinet projects!!"

"The kitchen cabinet makeover came out stunning."

"I bought cabinets from diy cabinets. Extremely high quality cabinets. I installed them. I needed to exchange a couple of cabinets...no problem. exchange was done and in a couple of days I had the new cabinets. Everything very satisfactory. Granite countertops installed within 3 days of measure. Also an excellent job. I would recommend diy cabinets without reservation!"

"AWD went above and beyond to make sure we had exactly what we needed. Their service was excellent. Their cabinets were made on time and of exceptional quality. I would recommend them to anyone."

"From day 1, they were extremely responsive and professional. The started building the cabinets when they said they would and had them finished ahead of schedule. The work was excellent quality and install was great and quick. They allowed me to keep my existing cabinets and expand the kitchen instead of having to do a total gut job. While the cabinets are not super cheap - you get what you pay for! Well worth every penny. The painter they recommended did a great job."

"This is going to be a long and highly affirmative review. We knew 4 years ago we would renovate. We could not find a salesman that would really listen to our needs, design ideas and requests. Both of us previously had full equipped kitchens when we married. We kept everything because we liked it all. So our kitchen was VERY crowded. Our Remodel sales man : Chris Macey, actually listened and provided what WE wanted. Finally we had a place for everything. Now everything slides out w/ quiet close. A unique special addition was the "interior bay window". A window garden perfect for flowers, fresh herbs and spices and perfect for us. We finally had enough working spaces (5) for both of us to work in the kitchen simultaneously (gasp!). Even the dog has a feeding station. we have a dedicated "coffee station." I knew this job was going to be expensive, That's OK, we got top quality everything. Our Project Manager: Martin Slusarz, contacted us the next day to arrange for a meeting to review our selections and sign a contract. He offered some design insights that enhanced the concepts we had. He suggested we move the refrigerator across the room. It worked better for the over all design. So listen some times. Our top choice of cabinet design, hardware, pluming, 60-40 Sink, Marble counter tops, new LED recessed lighting sources in ceiling and under cabinets lights w/ individual control, outside exhaust Vent system, Prime glass Back Splash and Paint. It was all covered in specific detail and it hung together well as design. The Workers: Francisco, Crew head, Jose and Adam. I am really pleased with my crew. They were pleasant, industrious, skilled in the right way to do things. I know because I have 30+ years in construction and I know what should be done. The guys were like a ballet of skilled workers. Some times they would just get going and work as a team without speaking. I would sit in the next room (holding the dogs leash) and be able to watch their progress. They would keep in touch with calls, letting me know what their arrival schedule was for that day. I would make a daily to do list of questions and process. That was reviewed and my questions were answered. I am still very impressed with my crew. The down sides: There were a few schedule glitches in the process. The special order interior Bay Window was back ordered for weeks. Martin does not start a project until all the parts are in the shop. That kept the project on hold until after the New Year. We had a place for working storage. Demo was scheduled and it took only a few hours to empty out the space. Amazing. Just stay clear and let 'em work. FYI The install worked from the top down. All the upper cabs then the floor units. Electrical and Lighting were done at the same time. Once the lower cabs were installed the marble counter man came in to measure. Then there was a day or two break waiting for the custom counter top to come in. Surprise, they called on Friday evening asking if they could install the counter top on Saturday. Two guys did the marble counter top install. Flush, level, perfect work on a Saturday morning, The bay window arrived a few days later and it was delivered and installed by a specialist from the company. It was fun to watch it go in. Then the glass back splash was extended into the bay window and that became a cost plus item. Final comments: The Job is high quality, simple clean and understated design. Now everything has a home and somehow the Kitchen seems much bigger. That still amazes me. Double the cabinet space but more room? We are really please with the whole project. It was definitely not the low bid and I am quite glad we went with top/shelf, high quality everything. My brides final comment is she wants to adopt our crew. Offer your crew morning coffee and a clean place to eat lunch. That type of simple kindness pays off. Expe..."

"Hasn’t been installed yet but I’m going to have to come back to this site to leave a review on the installation"

"Mr. Dillard did a wonderful job. He was very efficient and professional. I wasn't sure which color to pick so he also offered great advice. He has very very competitive rates. He uses good quality pain. I would highly recommend him to any of my friends and colleagues and would certainly use him again in the future."

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Overall, I was satisfied with the work.  The crew were great about cleaning behind themselves.  They were polite and very respectful of our home.  The entire project took about a month longer than we anticipated but some of that was justified because  the contractor had been ill.  When he was feeling better it started to move along a little faster.  I want to say that I am thrilled with the end project in the kitchen.  It is exactly what I wanted.  The bathroom less so, but overall I am satisfied.  The quality of the work was great!

The areas I gave a B rating were punctuality and professionalism.  My reason for the punctuality is the fact that the crew would show up usually anywhere from about 9:30 to 10:00 AM.  Then they usually left about 4:00 PM, sometimes a little later, sometimes earlier.  My point is I never knew exactly when to expect them unless I specifically asked. 

Professionalism was graded a B -   When we started this project I was asked to sign an agreement/contract with Mr Palumbo that obligated us to the project through completion, including the schedule of our payments to him.  In turn, he gave me a spreadsheet that he said would be kept updated and be a 'living document' throughout the process that would keep us both honest.  I thought this was a great idea.  The original spreadsheet was the estimate of what he thought the project would cost breaking it down into two areas, one for the kitchen and another for the bathroom.  What I understood and expected was that the spreadsheet  estimate figures would be replaced by the actual costs.  The end spreadsheet I received was just like the beginning one. It still had items on it that he did not do and did not include some things he did.   The end project came in about $5000 over the estimate.  Some of this was due to changes we made and some were necessitated by things that come up when you remodel and old house.  Maybe this all worked out in the end, but the point is without the actual costs on that living spreadsheet, I really don't know,

Also, I want to reiterate that I would most definitely us Tom Palumbo again for a remodel project.  He designed a beautiful kitchen for me.  I think that may be his specialty!  The bathroom is beautiful too but the kitchen is my dream one!  This is what he promised and I think he delivered. 

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New Beginning Investments, LLC, specializes in interior and exterior home Improvements and has been proudly serving satisfied homeowners in the state of Virginia for over 10 years. New Beginning Investments is properly licensed and insured in the state of Virginia. We also specialize in complete custom bathroom and kitchen remodels, window replacements as well as custom deck systems, vinyl and wood siding installations, exterior trims, and skylights. You can count on the highest quality in craftsmanship, materials, and complete client focus working with you from start to finish in exceeding your every expectation in adding beauty and value to your home with a personal touch in every detail.