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"I painted 90% of our 2800sqft house myself when we first moved in. I have a few years of experience doing both interior and exterior painting back in college and I can do a pretty good job but don't have all of the proper equipment for some things, plus, I have to consider how much I value my personal time. That's what brought me to hiring a painter to finish off the interior.. after 4 year :) I could have done the crowne moulding myself but the open 3rd floor stairwell and large picture window were just too high and difficult to get to. I decided to just pay a professional. I'll preface this by saying that I'm very particular and pay attention to details. Overall they did an acceptable job but there were a few things that could gave been better. First, they were punctual, polite, and professional - absolutely no issues there. They laid down drop cloths but I still ended up with a few drips and small speckles here and there as well as some smudges of caulking on the hardwood floor from prepping the crowne mouldings. My only significant complaint is that they didn't tape off the crowne moulding so there isn't a nice sharp line between the white woodwork and the darker walls. They brought rolls of tape but never used it. So while the finished product isn't sloppy, it could be better. Prep work makes a big difference in the outcome and I've taped off and painted all of the baseboard, windows, and door casings in the house with nice sharp lines. A couple other relatively minor things, 1) although they had rolls of plastic they didn't use it to cover any of the curtains they were working over. I initially asked if the needed me to remove the curtains and they said no, they would just hang plastic over them. Ultimately I don't really care either way so long as the are careful and don't drop or splatter but I don't see why they would take that risk. Last little thing is that they left a bunch of dried paint scraps in the stones at the side of my driveway from cleaning out their cans - no damage or anything but something I shouldn't have to clean up. I rated the price a "B" because it seemed a little expensive for the amount of work but it ended up taking them over 8 hours for 2 painter's and a helper. I just expected it to be more like a 4-6hr job. Still, if the quality had been top notch (i.e. nice crisp lines on the crowne mouldings, no additional clean up for me to do) I would have considered it well worth $1100 and given them an "A" for price. So overall I'm mostly satisfied, although there was room for improvement. I would probably hire them again but I would be more specific with my expectations."

"The flooring in the garage is now perfect because this company completed the garage floor."

"They made me a driveway. It was done in a very timely manner. And it is a high quality professional job."

"Excellent work! Very satisfied with finished product."

"Tommy Papineau the owner of Always Painting by Tommy is a consummate professional.  He was the third quote (from Angie's List) we got for painters and I can say with all certainty:   "we saved the best for last."  Tommy and Brian arrived on time for the estimate and thoroughly managed our expectations on cost, what was required to get the job done perfectly and the length of time it would take.  They promised a written quote and it was delivered ina timely fashion.
   We chose Always Painting by Tommy and could not be happier that we did.  Tommy, Louis and Brian arrived on time every day, some times early.  They cleaned up after themselves even going as far as getting down on their hands and knees to hand wash the drywall dust off our hardwood floors.  Brian spent a good three hours cleaning our bathroom after they were finished and it was definitely cleaner than some of the house keeping companies I've hired to come in. 
    The work was carefully executed, with no surprises. The Always Painting by Tommy Team had laser-like focus on the task at hand with communication flowing between themselves and with us, the homeowners. Quality was everything. Tommy was meticulous in the delivery of his product. Nothing was rushed.  Nothing was dragged out. Quality was consistent in every phase of the project.  Their experience and vast knowledge of their craft  made everything flow so very smoothly.  It also distinguished them in my mind from all the rest because of the pride they take in their work.  They are true artists.  
     The walls in our master bathroom were a disaster and a huge source of stress and tears for me. Tommy and his team took it all in stride and transformed it with precision.  I smile now when I look at the walls and that is purely due to Tommy, Brian and Louis.
    Additionally, they were very accommodating with the time constraints we imposed. The breaks they took were minimal and they did NOT take any lunch breaks.  The focus was solely on doing the job and doing it to perfection. At the end of each day, everything was cleaned up, made ready for the next day's work and stored. What could have been a very anxiety filled experience proved to be a very relaxing one. Bottom line, because of their professionalism, craftsmanship and expertise, "Always Painting By Tommy" is the only company we will allow to touch our home! We were WOW-ed by the end result.  It was a joy to write them a check for their work.  I would not hesitate to recommend them and look forward to the opportunity to hire them again.  Truly the BEST painters in Hampton Roads.


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"He showed up right on schedule. Waisted no time starting the job. Made sure to protect the floor inside if the house. Very professional and made sure to ask my opinion during the process. He suggested the best quality paint and he picked up the paint for me. Will definitely use him for future projects.
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"Belletto and I had some issues, with the work their tile person did.  However, the company has fixed and resolved every issue I have raised with them.  The issues are listed below, and I have to commend Belletto for resolving every issue I have come to them with.  I wish my experience would have seen less issues, but overall, my bathroom floors look great. 







Our interaction with Belletto started with the work beginning 4 weeks after I purchased an Angieslist deal for the tile.  Dan did come a week or so to look at the job and quoted us another 350 to do the other bathroom because we wanted the tile under the cabinet in both bathrooms.  So, the cabinet had to be removed.  When work started, the installer didn't remove the cabinet and tiled around it instead.  Belletto had to have him pull it all up and restart the job.  The installer never did remove any of the trim in the first bathroom, but instead tiled up against it.  When he was done with this bathroom, we noticed damage to our tub from him putting the toilet in it.  The owner, Dan, did pay to have this repaired.  The second bathroom went a bit smoother but still wasn't without issues.  The installer put the vanity back and used a rubber coupling to connect the drain together rather than rebuilding the drain.  I went back through and replumbed the drain.  The tile around the toilet valve looks horrible.  We had issues with the way the installer cut the carpet, and Belletto had to send a separate guy out to repair the carpet.  We noticed cracks in the grout within one day in the second bathroom.  Every one of these issues has been resolved to my satisfaction my the company.  The overall experience wasn't perfect, and that is why I haven't given them and A.  However, they did resolve the issues. 



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"The brick foundation had settled at a corner of my house causing mortar to break and a few bricks were broken.  The crack was about 3/4 inch wide.  Five holes were dug about 2 feet deep and jacks were installed to jack the brick siding back  in place.  Once the brick siding was in place cement was injected to hold the brick in place.  The broken bricks were replaced. The lintel over the garage door, door and window were replaced.  The mortar that was damaged on the house was removed and re-pointed.  The Hipp Masonry crew were polite.  They did excellent work.  The crew cleaned up at the end of each day and after the job was completed.
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"Great, yard well trimmed, law cut evenly, trimming blown off walkways and street. Owner comes by periodically to check on employees and to discuss work and future needs without any pressure to add to their work effort. Great folks to work with, they take care to prevent damage to cars in driveways as well as surrounding hedges."

"They did a very good job, however it was a little hard to contact and schedule a appointment with them. The price was was very fair. They ended up being the least expensive with the best options available."