Best sump pump installation pros near Columbia, VA

"Very Professional, from the Salesman to the Office personnel. I was told there would be a foreman on the site to oversee work to be completed, there was none. When the install tech cut into my supply line, vice running a separate drain line as I was instructed would happen, instead of a supervisor or other responsible person, a second tech was sent to assist with the install. NOONE from the company reached out to me in reference to the mistake that was made and no compensations were offered. When I reached out to my sales rep, I was instructed the production team is handling it. That was it. The install tech resolved the issue (that he created) and was very apologetic and cleaned up everything before leaving for the day and made sure everything was back to normal and working. The first dehumidifier that was installed did not work. I had to wait another day for a second, new, dehumidifier to be installed. In the end, a one day install took 3 days (five if you include Sat and Sun) but everything is installed and working correctly, it appears. With the mistakes that were made, The company has a very good reputation and I would not judge just on one job, but things do happen. Everyone is very polite and professional and will answer questions if you ask. No one wants to deal with mistakes obviously. I would recommend, however. This company did the previous install on my house (prior to my purchase of it) and it is a very good quality install."

"JES put in an excellent crawl space "Clean Space" encapsulation system, de-humidifier, and sump pump for my parents over 10 years ago. It is so clean down there that you could sit down and have lunch. Yesterday, Dasmine Littlejohn of JES came out to the house and did an outstanding job inspecting the system and preparing a report in connection with the sale of the home. Great work -- we appreciate your help!"

We specialize in plumbing services, repairs, inspections, installations, and more! We guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out all the services we offer below and call -or- click to schedule a free estimate today!

We specialize in basement waterproofing, foundation services and more! We guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out all the services we offer below and call -or- click to schedule a free estimate today!

"Excellent. Left message at office. Jimmy was able to come same day. He inspected food disposal and explained the leak. We ok'ed replacing the disposal. He left to buy new one at Fluvanna Ace Hardware, Returned promptly, and installed new one. Duration of service about 1 1/2 hours (including trip to Ace!) All Local-- NICE--especially during this pandemic!! Supporting local businesses-- YES!! Jimmy was polite, professional, worn a mask & removed shoes before entering home, efficient, thorough, quiet and left everything dry and clean. His price was right on! Honestly, we will hire him again. Definitely!!"

"Barry conducted the scan, taking a good deal of time with us.  He explained what he was seeing on his camera as we accompanied him on the scan, and took care to pay special attention to spots we were concerned about.  Barry has a lot of experience across several areas and was able to offer good advice on issues he saw.  I will implement quite a few of his suggestions, especially regarding exterior water management.  He also pointed out improvements that I could likely handle myself in order to save some money, which I appreciate.
The scan confirmed some things we knew about and identified some we did not.  Since we are planning to put in a decent amount of money and work into our house, we feel that this service is well worth the money to be as informed as possible prior to committing the money and effort.
"

"Responded promptly for a water heater installation."

"Kenny Ferguson is very responsive to customer requests. He communicates well to the customer and to his men. Fernado and Mike were very careful in their work and aimed to please the customer. The lights and painted ceiling looked great. They were very pleasant and yet professional in their attitude and work. They cleaned up everything when they were done. I have another job waiting for Kenny and his team to install an attic fan. I have confidence that they will do good work as they have done in the past.
"

"Our technician, Dameyan Jackson, called the night before the day of service to let me know the time that he would be here to service our system. On Friday, he called to let me know that he was available to come earlier than scheduled, if I would like. He arrived shortly after the phone call, came in and quickly recognized that the pump had failed. He was very knowledgeable and professional. I was very pleased with his service and look forward to him returning to install a new pump."

"I was aware that my old heat pump was on its last legs. Installed in 2000 I was told to expect it to last about 10-12 years. The air handler/furnace dated back to the year the house was built, 1983. I had a problem with the heat pump running out of freon back in March of this year. At that time the Bakers tech warned that the unit was very likely to go soon. He charged me $300 for replacing the freon and said if the heat pump failed within six months, Bakers would apply the money toward a replacement. Sure enough it failed a few months later. The way the air handler was configured, the hot water heater had to be removed to replace the furnace. This unit was very old as well and Bakers was able to replace it with a new one with no charge for labor as the furnace replacement required the hot water heater to be removed anyway. They also gave me a 10% discount on the cost of the water heater and applied the $300 credit as promised. The crew arrived promptly as scheduled, worked quickly, and cleaned up very thoroughly upon completing the work.
"