I understand that the company and its employees must be compensated for diagnostic time. But $150 for a 30 minute visit for time and labor only is outrageous. I left a message with customer service to discuss the charges. My call was returned by an associate. Despite the fact that I described my issues to him in a calm and polite manner, the associate responded to me confrontationally and aggressively. Their business model is predatory and I will not do business with My Plumber again nor would I recommend their services to anyone I know. "},"url":"https://www.angi.com/companylist/us/va/manassas/my-plumber-heating-cooling-and-electrical-reviews-482393.htm"},"position":5},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"703Plumbers","address":{"@type":"PostalAddress","addressRegion":"VA","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Julie C."},"reviewBody":"The home warranty company The hot water tank is in my garage/laundry room. If we ran dishwasher or washing machine, we would run out of hot water in the shower. He was supposed to come at 10 am. At 10:45 am, I called him back to see where he was. He said he was stuck in traffic. I asked why he didn't call and notify me, he said he didn't like talking on the phone while driving. He said he would be there shortly. He showed up at 12pm. He pulled up in an unmarked van, and got out of the passenger side. I confronted him on why he lied about talking on phone while driving, if he had another driver. I allowed him to view my hot water heater. He wanted to take a credit card payment through his phone. I told him I would pay him cash. He couldn't tell me if it was fixable or when it would be fixed. He gave me no more information than I already knew. The home warranty company told me they would not cover the damage because it was leaking because of erosion. The plumber came out to take pictures to prove that erosion had taken place on the hot water tank. I told him to get off my property. I did not want him doing any work. When I told him to get off my property he reported me to the home warranty company stating he felt threatened and wants to press charges against me."},"url":"https://www.angi.com/companylist/us/va/arlington/703plumbers-reviews-8174433.htm"},"position":6},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"F J Hooks Plumbing Inc","address":{"@type":"PostalAddress","addressRegion":"VA","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"David B."},"reviewBody":"After my hot water heater burst and dumped over 40 gallons on my floor and the neighbor's condo below, I contacted several Angie's List plumbers in the area. I was surprised that most plumbers would only replace a hot water heater if one was purchased from them. The reason given was that they could not guarantee the hot water heater unless it was purchased through them. When I asked what was the brand name they sold, several of them replied with the exact same brand/model number that I bought through my connections - but they still would not install that same heater. (And surprise surprise, their prices ranged from $230 to $415 more than I paid for the same heater. After talking to four A-rated plumbers in the area, I found F J Hooks who had no problem installing my heater, at a price that was $50 less than their nearest competitor, even those offering an Angie's List discount. They even offered to go to my supplier and pick up the heater for me, but I had already arranged delivery. An appointment was made for two days later. Unfortunately I was unable to keep the appointment and they graciously rescheduled for a few days later - to show up between 10 and 12. At 9:20 on the morning of my appointment, I received a call saying they were on the way. Jesus and his assistant arrived, removed the old heater, installed the new one, and were finished around 11:00. I was told I would receive the bill in the mail. I left on a business trip and returned 17 days later. The bill I received was for $525 - $75 more than I was quoted. And it was due on the day I opened the mail after returning home. I called the office, left a voice mail - and within 10 minutes I received a call back. I was actually in their driveway to drop the check off when the call came in. I went into the office, showed the invoice - and without any dickering, the invoice was reduced to $450 paid in full. Apparently the additional charge came from upgrading from a 42 gallon to a 50 gallon heater. Would I use them again? I'm already looking at projects for them to complete - converting a wood burning fireplace to gas, rerouting a water line for a refrigerator ice maker, installing a new dishwasher and gas stove, etc ?. as $$ become available. They've become my go-to plumbers. Friendly and professional all-the-way. "},"url":"https://www.angi.com/companylist/us/va/fairfax/f-j-hooks-plumbing-inc-reviews-2811289.htm"},"position":7},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"RAPIDAN PLUMBING INC","address":{"@type":"PostalAddress","addressRegion":"VA","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Christy K."},"reviewBody":"I have used Rapidan Plumbing before for a water heater repair (about 8 years ago), so called them again when I needed my water heater replaced. There was no one answering the phone in the office until more than 15 minutes after they opened (it was still forwarding to the answering service) so that's the reason for the B rating I gave in Responsiveness. They charged me $1944.00 for a new 50 gallon propane water heater (includes all charges and installation). Today, my mom checked prices out of curiosity, and found a similar one at Sears - she priced it with installation and old water heater haul-away (to make sure it was an even comparison) to see how much they charge. The online estimate was $1075.00. I can understand there being a price difference for using a private company rather than going through something large like Sears, but almost double the price??? When I called the office to ask about the charges they told me that propane water heaters cost more (the estimate from Sears was for a similar propane water heater). I asked how much they charge an hour for labor. The woman on the phone said that they don't itemize - the charge included everything and isn't broken down. I am so disappointed because I really thought the company would do right by me because this is still a small (but growing) town, and I trusted that they were at least competitive in price. I wish I'd checked Sears and Home Depot before I bought the water heater from Rapidan Plumbing. I am willing to pay a hundred dollars or even two hundred dollars more to use a private company for such a large purchse, but almost double the price is really disappointing. I feel very cheated and feel like I was taken advantage of, and wish that I'd checked around instead of trusting them. The serviceman was great, which makes it even more sad that I plan to never call them again because of how much they took advantage of my trust and my pocketbook. Note: I listed N/A for quality because it was only installed a few days ago. I have had no issues yet, but 2 days isn't a very long time to know the 'quality' of the water heater and service yet.
4/13/2013: Even after bringing the significant price difference to their attention no price adjustment was offered (we found many other prices that were significantly less expensive)... I did not want them to come down to the less expensive prices we found, but thought they might at least come down a few hundred dollars. They did not. I hope that they reconsider their prices at least for the benefit of future customers, and offer them a more 'fair' price considering the local price for the work done."},"url":"https://www.angi.com/companylist/us/va/fredericksburg/rapidan-plumbing-inc-reviews-2001751.htm"},"position":8},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"Farrell Plumbing and Heating Inc","address":{"@type":"PostalAddress","addressRegion":"VA","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Lauren H."},"reviewBody":"Replaced our water heater. His quote was substantially lower than others. He was prompt, professional, and caring. He was very knowledgeable about the water heater. My husband did a lot of research on water heaters and was amazed that some plumbers he called didn't seem to know much about the models they provided. Farrell Plumbing was knowledgeable and actually provided a better model for the price than my husband was asking for. We have other plumbing work needed in our home (hooking up the plumbing for the basement), and we will definitely be looking at Farrell Plumbing for that. Highly recommend."},"url":"https://www.angi.com/companylist/us/va/fredericksburg/farrell-plumbing-and-heating-inc-reviews-6283876.htm"},"position":9},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"Southern Spotsylvania Plumbing","address":{"@type":"PostalAddress","addressRegion":"VA","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Chad H."},"reviewBody":"I have used Southern Spotsy plumbing since we moved into our house 3 years ago. They sometimes struggle to call you back for inquiries (they are prompt for specific jobs), but their work is top-notch. Very high quality and honest. When Jake fixed our water heater, he saw that a $0.50 part was all that was needed and told us so (and didn't charge for anything but the site visit). I know nothing about water heaters, so he could have charged anything and lied but he didn't. When they installed the water powered sump pump, they admitted they had never done it before, but they tested it thoroughly and it has worked great for over 3 years.
You can probably find cheaper, but I doubt you'll find better."},"url":"https://www.angi.com/companylist/us/va/spotsylvania/southern-spotsylvania-plumbing-reviews-6324392.htm"},"position":10}]}
Plumbing And Heating Service reviews from real Angi homeowners in Castlewood, VA
Last update on October 15, 2025
Brian F.
5.0
04/2021
This company was excellent and on time. The work was completed correctly and done right the first time they were so clean I could not tell they were here. My wife is very big on Cleanliness so I will use them for all my plumbing needs
Anthony R.
1.0
05/2019
I have four properties and have had American Residential Warranty for years for peace of mind. However, this past year, there were three times I really needed them and things went south quickly. Most recently, my water heater broke and needed to be replaced. ARW advertises that if they can't...
Tech inspected and tested water heater. After the inspection I was told that the cause of the issue was electrical and because of this they would not to pursue a repair. That is understandable and I have no issue with that. Visit took 30 minutes. I was charged $150 for a 30 minute visit. ...
Julie C.
1.0
09/2014
The home warranty company The hot water tank is in my garage/laundry room. If we ran dishwasher or washing machine, we would run out of hot water in the shower. He was supposed to come at 10 am. At 10:45 am, I called him back to see where he was. He said he was stuck in traffic. I asked why...
David B.
5.0
08/2014
After my hot water heater burst and dumped over 40 gallons on my floor and the neighbor's condo below, I contacted several Angie's List plumbers in the area. I was surprised that most plumbers would only replace a hot water heater if one was purchased from them. The reason given was that...
Christy K.
1.0
03/2013
I have used Rapidan Plumbing before for a water heater repair (about 8 years ago), so called them again when I needed my water heater replaced. There was no one answering the phone in the office until more than 15 minutes after they opened (it was still forwarding to the answering service)...
Lauren H.
5.0
06/2012
Replaced our water heater. His quote was substantially lower than others. He was prompt, professional, and caring. He was very knowledgeable about the water heater. My husband did a lot of research on water heaters and was amazed that some plumbers he called didn't seem to know much about...
Chad H.
4.0
08/2011
I have used Southern Spotsy plumbing since we moved into our house 3 years ago. They sometimes struggle to call you back for inquiries (they are prompt for specific jobs), but their work is top-notch. Very high quality and honest. When Jake fixed our water heater, he saw that a $0.50 part was...
We take great pride in our experience, expertise, quality, and customer service that we provide to meet your needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job. Over 45 years collective experience.
We take great pride in our experience, expertise, quality, and customer service that we provide to meet your needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job. Over 45 years collective experience.
At Blake Handyman and Construction we take one many jobs. This ranges from and is not limited to building decks, plumbing, electrical issues, framing, flooring we do it all. With over 65 years of combined experience we can tackle just about anything. We pride ourselves on doing affordable but yet first class work.
At Blake Handyman and Construction we take one many jobs. This ranges from and is not limited to building decks, plumbing, electrical issues, framing, flooring we do it all. With over 65 years of combined experience we can tackle just about anything. We pride ourselves on doing affordable but yet first class work.
Heating and Air Conditioning Installation, Service and Repair services. We have industry experience since 2001 and we strive to ensure customer satisfaction.
"It went very well. They were no long waiting period and he was always there."
Kathy C on April 2023
Heating and Air Conditioning Installation, Service and Repair services. We have industry experience since 2001 and we strive to ensure customer satisfaction.
"It went very well. They were no long waiting period and he was always there."
General Contractor with 10+ years of experience in Electrical, plumbing, carpentry etc. We strive to take the time to be effective and efficient in our work to achieve a top quality outcome for our customers.
General Contractor with 10+ years of experience in Electrical, plumbing, carpentry etc. We strive to take the time to be effective and efficient in our work to achieve a top quality outcome for our customers.
Hello I'm Alex Woods my family and I have been painting for 16+ years we offer interior,exterior painting,staining,pressurewashing and drywall finishing if we get the job we will treat you and your property professionally and respectfully our job is not done until you are completely satisfied.
Hello I'm Alex Woods my family and I have been painting for 16+ years we offer interior,exterior painting,staining,pressurewashing and drywall finishing if we get the job we will treat you and your property professionally and respectfully our job is not done until you are completely satisfied.
We offer many different types of skilled and unskilled labor. Years experience in HVAC, minor plumbing and electrical, tv mounting, yard work, trash outs, clean ups, winterization, junk hauling, moving and much more.
We offer many different types of skilled and unskilled labor. Years experience in HVAC, minor plumbing and electrical, tv mounting, yard work, trash outs, clean ups, winterization, junk hauling, moving and much more.
BlackWolf Water Company is a family own and operated business and were here to help you out in all your plumbing and water needs
BlackWolf Water Company is a family own and operated business and were here to help you out in all your plumbing and water needs
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Plumbing Heating Companies questions, answered by experts
You cannot replace a shower valve without turning off the water. Always turn your water off before doing any kind of plumbing work—and this project is no exception. Turning off the water is a best practice for personal safety and to keep things in your home dry.
You should check water pressure twice a year to ensure there aren’t any irregularities and that it isn’t too high. It’s also smart to check it any time you notice symptoms of high water pressure (like banging pipes, inconsistent water flow, and leaky fixtures). Similarly, if you live in an area that’s prone to water pressure fluctuations due to municipal supply changes, elevation, or seasonal temperature shifts, check it more frequently. You can buy an affordable water pressure gauge and check the water pressure yourself.
If nothing is coming out of your faucet, you could have frozen pipes, a clogged faucet, or your water supply could be shut off. First, check your shut-off valves. If it's a hot sunny day, you can rule out frozen pipes and look closer at your aerator for signs of mineral deposits. Removing the aerator and cleaning it out can often return water flow. If temperatures are below freezing, you may have frozen pipes. Knowing what to do when pipes freeze is essential for thawing your pipes and preventing them from bursting.
Yes, you can pour water down the toilet to help it flush. For each flush, you’ll need 1 to 2 gallons of water for newer toilets or 3 to 5 gallons of water for older toilets. Rather than dumping the entire bucket in all at once, pour the water in slowly for the best results. If you’re pouring water down the toilet to help it flush after a clog, only use 1 gallon of hot water.
Anything from debris, rust, ice, and even poor installation can cause clogs in your plumbing vents. Some signs of a clog include slow drains, gurgling sounds in drains and toilets, and bad odors. The bad odors are the most concerning, as these can include methane and hydrogen sulfide. Contact a plumber to come take a look if you notice any of these signs.
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The Castlewood, VA homeowners’ guide to plumbing and heating services
From average costs to expert advice, get all the answers you need to get your job done.
When your shower or sink starts draining slowly or not at all, it’s time to act. Get tips for how to unclog a drain, and learn about drain cleaning service pricing.
Whether your energy bills are out of control or you can’t keep your home comfortable, it’s good to know what costs to expect before you pay to insulate your ductwork.
Hydro jetting can help clear deep plumbing clogs and debris buildup. Use this guide to learn all about hydro jetting and whether it’s the appropriate fix for your problem.