Get matched with top stair service pros in Broadlands, VA

"If you want to work with someone condescending, rude, confrontational, unprofessional, and whose contractors workmanship is probably the worst I have ever encountered in my 30 years of working with contractors, THIS IS YOUR GUY. I can ramble on about the false promises, the horrible workmanship, the constant delays, the lack of communication, the rude and confrontational text messages. I guarantee Mr. Shank will in fact respond to this review and try to flip the script and blame it all on me somehow. He talks very poorly about all his customers well at least the ones he doesn't like. Not sure what that is based on although I do have some idea what is based on. But he never made anything explicit, so I can't make accusations that he is a racist. So I am definitely not saying he is a racist because he didn't do anything racist. But if he was a racist it would explain why he didn't give two poops about doing good work for multiple projects I provided him. I also have multiple properties and was hoping to make Mr. Shank a lifelong contractor. In a nutshell, he has done 2 projects for me at 2 properties. One was installing a threshold for a glass enclosed shower stall. His crappy sub contractor (they are not employees) despite him saying they are employees, did not install any grouting on the threshold. Fast forward 1 year, and mold is popping up all around the threshold. Rather than dealing with this individual, I hired another contractor to fix up his mess. Second job, and my second mistake, I hired him for a full scale home renovation for around 50K. That project was an absolute disaster. He took 3 months to do what he promised to me verbally would be a 3 week job. I don't really want to spend 1 hour writing down all the crap he did wrong. I'll try so sum up the highlights. Ripped out old flooring, promised to make new flooring level after installing new concrete by using lasers. New flooring is totally not level and as bumpy as walking on your local trail. The shoe moldings around the flooring look like a child installed them. I had to argue with him to get him to regrout the bathroom which was in his contract in the first place. I can go on and on. For sure if you are someone that Mr. Shank likes and match his criteria of what he likes, whatever that could be I have no idea definitely not race related. He may do a great job for you and that may explain the great reviews. I myself had a horrible experience with Mr. Shank and his group of sub contractors who just plain do terrible work. Ignore my review or take it seriously, frankly this guy will keep getting business cause he's a great salesman. Even has a LinkedIN profile to show how professional he is. Epic scammer and fraud. Stay away."

"We recently have our basement finished. I was looking for a trusted and reliable contractor for quite a while. I feel very fortunate that finally I found one. The first time I met Syed from Stellar Remodels company, his honest response left me a deep impression. He is approachable and knowledgeable and experienced in project management. He has worked for many years in the construction field. Syed laid out the entire process very simply for us to understand. It was a very straightforward process. The price he offered was reasonable and great. The construction team led by Ainea was incredible responsive and prompt throughout the entire process. They were great getting back to us with answers to all our questions, and flexible with scheduling. The workers were always on time, nice, kind, and respectful of our home. When we had concerns or issues, they quickly resolved them with extreme professionalism and competence. They did an excellent job from many angles. The transformation has exceeded our expectations. Their work is meticulous and thorough. Their ability to get inspections and necessary permits so smoothly made the entire experience stress-free for us. After a couple of months when the job was done, and I couldn’t be happier with the final finished product which took me by surprise. The finishing product was extremely neat and professional with great attention to detail. The transformation exceeded our expectations. It has proved that we have made the right choice and decision to hire this company to get our basement finished. Thank you all for what you have done to make our basement beautiful. I am so glad I went with your company! I highly recommend this company to anyone looking for quality workmanship and excellent service!"

"Oscar and his team did impeccable work renovating our Airbnb from top to bottom. They renovated the kitchen, bathroom, living room, interior and exterior, deck and patio area. All our guest complement our home and level of detail. I would definitely recommend Oscar The Master for their dedication and quality of work!"

"Manex Remodeling was a great company to work with. From start to finish, it was a very good experience. They responded immediately to my inquiry, and Ed came to my home the next day to discuss options for my master bathroom remodel. He had great ideas and presented a very competitive quote. They started the work within weeks and were dedicated to my project for the duration. The quality and craftsmanship is outstanding. The team was polite, hardworking, and talented. They worked with me through questions and options and had all the expertise needed. They made sure that every detail was complete and that I was 100% satisfied. I will absolutely work with them again when I have another remodel project. "

"They replaced my beaten wooden deck with a new composite one. The price was more than fair after shopping around. What I liked from the experience was the cleanliness and speed. Everything we agreed on they did in timely manner."

"Excellent customer service. Excellent finished product. West Shore Home came to install a shower in one bathroom and bathtub/shower in another bathroom. Their customer service is top tier! They took extra caution to ensure they didn’t damage or disrupt my home or other furniture as they carried their equipment in and out of the house. They encouraged me to see the progress as they worked. (Nothing to hide is always a good thing.) When I expressed surprise and disappointment with one aspect of the design, they immediately began solutioning the issue."

"Mr. Riaz and his certified team provided great value over our entire experience with them. We recently renovated our condo and they did an outstanding job! Mr. Riaz and his team were very easy and pleasant to work with; he personally designed and gave various options with our ideas in revamping our home. Lonestar Contractors completed an entire renovation of our condo, specifically our kitchen which included new flooring, backsplash, custom work for newer technologies, cabinets, and granite countertops. Throughout the renovation, Mr. Riaz was always accessible and is very knowledgeable with our many questions and provided prompt responses. Him and his team were very professional and delivered on all agreed work within the scheduled timeline. Overall, I would highly recommend using them if you want top professional services with honest pricing and top quality work!"

"An amazing, super nice guy to work with...great communication and design ideas. I've never seen someone (and his crew) work so hard to complete a job! I would hire again in a heartbeat."

"We were referred by a friend to hire Jaber Construction LLC for kitchen ceramic backsplash installation. We are very satisfied with their exceptional and high-quality work. Nick, the owner, is responsive, always answers our questions to the point, and provides excellent customer services. His crews perform with professionalism and are exceptionally detailed in the finished product. The result is a very pleasing, new kitchen look with fantastic designs. They truly exceed our expectations for this first project. We will hire them for additional work in the future."