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  • Average homeowner rating star icon4.3
    Average homeowner rating
  • Verified reviews icon39
    Verified water softener services reviews

Verified Reviews for Water Softener Service pros in Big Stone Gap, VA

*The Angi rating for Water Softener Service companies in Big Stone Gap, VA is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Water Softener Service needs.

*The HomeAdvisor rating for Water Softener Service companies in Big Stone Gap, VA is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Water Softener Service needs.

Last update on November 24, 2025

Find Water softener pros in Big Stone Gap

Avatar for Environmental Testing & Research Laboratories, Inc

Environmental Testing & Research Laboratories, Inc

4.85(
347
)

Environmental Testing & Research Laboratories, Inc

4.85(
347
)
Customers say: True professional
Recommended by 93% of Angi customers
Recommended by 93% of HomeAdvisor customers

ETR Laboratories in an analytic laboratory with a broad range of commercial, industrial and individual clients. We provide analytic services using a wide variety of scientific methods including GC/MS, IC/MS, GIR, NMR and SEM equipment. We can do particle analysis, organic and inorganic chemical analysis and micro analysis on biological and other materials. Private water analysis is our specialty. Award winning. Additional DBA - Environmental Testing & Research Laboratories Inc, ETR Labs, ETR Laboratories.

"as advertised"

Nancy C on July 2018

ETR Laboratories in an analytic laboratory with a broad range of commercial, industrial and individual clients. We provide analytic services using a wide variety of scientific methods including GC/MS, IC/MS, GIR, NMR and SEM equipment. We can do particle analysis, organic and inorganic chemical analysis and micro analysis on biological and other materials. Private water analysis is our specialty. Award winning. Additional DBA - Environmental Testing & Research Laboratories Inc, ETR Labs, ETR Laboratories.

"as advertised"

Nancy C on July 2018

Avatar for Advanced Water Systems Inc

Advanced Water Systems Inc

4.94(
16
)

Advanced Water Systems Inc

4.94(
16
)
Customers say: Quality work
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers

We are the Authorized, Independent Kinetico dealer for all of Eastern and Central NC and Southeastern VA. We are family-owned and operated for the past 32 years. We have grown to have 10 different offices to serve you with all your water quality needs. We are experts in water quality issues and aim to educate our customers about their water. We solve any water problem with any budget and with the best equipment available. We accept major credit cards.

"I got six estimates for replacement of my 12-year-old water heater. I went with Advanced Water Systems of Coastal NC-VA. I’m extremely happy with the purchase and installation of my new water heater. Advanced Water Systems of Coastal NC-VA impressed me at every step of the process. They provided a fair estimate, professional communication and installation, answered all my questions during the process, and cleaned up after they were done. The installation team installed a new gas shut off valve and an expansion tank, in addition to the water heater, and didn’t add on extra charges like some companies. They also insulated the pipes. I’m thankful that everything is now up to code. The plumber explained the purpose of the expansion tank, other companies didn’t even mention one. Both of the people doing the install were highly knowledgeable and efficient. I highly recommend Advanced Water Systems of Coastal NC-VA."

John F on January 2022

We are the Authorized, Independent Kinetico dealer for all of Eastern and Central NC and Southeastern VA. We are family-owned and operated for the past 32 years. We have grown to have 10 different offices to serve you with all your water quality needs. We are experts in water quality issues and aim to educate our customers about their water. We solve any water problem with any budget and with the best equipment available. We accept major credit cards.

"I got six estimates for replacement of my 12-year-old water heater. I went with Advanced Water Systems of Coastal NC-VA. I’m extremely happy with the purchase and installation of my new water heater. Advanced Water Systems of Coastal NC-VA impressed me at every step of the process. They provided a fair estimate, professional communication and installation, answered all my questions during the process, and cleaned up after they were done. The installation team installed a new gas shut off valve and an expansion tank, in addition to the water heater, and didn’t add on extra charges like some companies. They also insulated the pipes. I’m thankful that everything is now up to code. The plumber explained the purpose of the expansion tank, other companies didn’t even mention one. Both of the people doing the install were highly knowledgeable and efficient. I highly recommend Advanced Water Systems of Coastal NC-VA."

John F on January 2022

Avatar for Chem Free Pure Water Systems

Chem Free Pure Water Systems

5.00(
9
)

Chem Free Pure Water Systems

5.00(
9
)
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers

Residential and business water treatment systems. Water softeners, UV lights. We will analyze your water for contaminants such as chlorine, low pH, iron, bacteria, and devise a system to suit your needs. Treat your water from the source, as it enters your home, so whether you are drinking it, cooking with it or bathing in it, your water is pure.

"The process was quick and easy. I just provided a water sample. It was determined that I had high levels of chlorine in our drinking water. I was able to solve my water problems with only one filter. Why did I wait years to have this done? Now I can be confident that our water is safe. Highly recommended."

Tony R on February 2021

Residential and business water treatment systems. Water softeners, UV lights. We will analyze your water for contaminants such as chlorine, low pH, iron, bacteria, and devise a system to suit your needs. Treat your water from the source, as it enters your home, so whether you are drinking it, cooking with it or bathing in it, your water is pure.

"The process was quick and easy. I just provided a water sample. It was determined that I had high levels of chlorine in our drinking water. I was able to solve my water problems with only one filter. Why did I wait years to have this done? Now I can be confident that our water is safe. Highly recommended."

Tony R on February 2021

Life Time Solutions LLC

4.14(
14
)

Life Time Solutions LLC

4.14(
14
)
Customers say: Quality work
2002 years of experience

Life Time Solutions is the premiere, full-service water purification and filtration equipment dealer serving commercial and residential customers in the Virginia and Maryland region. We sell, install and service a wide-variety of equipment for nearly any water problem or use. We are an authorized Ionics dealer. Accept cash. Sat & Sun by appointment. Locally Owned & Operated. Financing available.

"I bought an existing home which this product was installed. I could not stand the taste or smell of the water. So I called the company and had them change out the filtering system (charcoal I believe). This cost me $450.00. After giving it some time to work(2 months). There was no change to taste or smell of the water. I turned the system off and the water is fine. So I set an appointment to which they no showed. No call or anything for communication. Its probably because I told them I want a reimbursement of 80%. So I waited 30 miniutes based on the early arrival time to confirm our appointment by text. No response. This is the way we communicated prior and by phone. Which was for 9am. I finally texted again at 5:30 pm and got a response. The manager told me his technician had arrived and nobody was home. Surprisingly, no security cameras pick the technician up on my patio or driveway or road. Not to mention no phone call either. When i texted again at 5:30pm, the manager James was not friendly and offered no resolution. Spend your money somewhere else."

Ken W on July 2021

Life Time Solutions is the premiere, full-service water purification and filtration equipment dealer serving commercial and residential customers in the Virginia and Maryland region. We sell, install and service a wide-variety of equipment for nearly any water problem or use. We are an authorized Ionics dealer. Accept cash. Sat & Sun by appointment. Locally Owned & Operated. Financing available.

"I bought an existing home which this product was installed. I could not stand the taste or smell of the water. So I called the company and had them change out the filtering system (charcoal I believe). This cost me $450.00. After giving it some time to work(2 months). There was no change to taste or smell of the water. I turned the system off and the water is fine. So I set an appointment to which they no showed. No call or anything for communication. Its probably because I told them I want a reimbursement of 80%. So I waited 30 miniutes based on the early arrival time to confirm our appointment by text. No response. This is the way we communicated prior and by phone. Which was for 9am. I finally texted again at 5:30 pm and got a response. The manager told me his technician had arrived and nobody was home. Surprisingly, no security cameras pick the technician up on my patio or driveway or road. Not to mention no phone call either. When i texted again at 5:30pm, the manager James was not friendly and offered no resolution. Spend your money somewhere else."

Ken W on July 2021

Avatar for DrinkFromTheRock.com

DrinkFromTheRock.com

No reviews yet

DrinkFromTheRock.com

No reviews yet
2012 years of experience

We specialize in providing quality services to our customers. We offer complete water filtration systems to residential and commercial customers. Our products are cost effective reliable.

We specialize in providing quality services to our customers. We offer complete water filtration systems to residential and commercial customers. Our products are cost effective reliable.

Showing 1-10 of 12
Water Softeners questions, answered by experts

Water softener versus water filter: which one should you choose? If you want to remove minerals, opt for a softener. If you want to remove a wide range of contaminants, go for a filter. Or, you can install both.

Water softener life spans range from 10 to 25 years, with most lasting around 15 years on average. After the 10-year mark, you may see your softener’s performance diminish as it progresses in age. Proper water softener maintenance can impact how long your water softener lasts. Likewise, a home with very hard water or a high demand will put more demand on your softener, which in turn shortens its life span.

It’s sometimes possible to install a water softener yourself, but it’s usually better to hire a water softener professional to get the job done. Water softeners involve plumbing and electrical work, which usually require permits and a certified expert to sign off on the work. Not only is it dangerous to work with these utility lines, but it’s also not legal in many areas. Plus, improper installation or system sizing might not fix your hard water issue and could lead to an increased risk of leaks, fires, and other property damage. 

While it depends on how complicated the unit and installation is, it takes two to four hours to install a water softener unit, on average. It might take longer if pipes need to be replaced. You should make sure the installation area is clear of any objects that might get in the way before you begin.

The chemicals in a water softener can wear down the anode rod in the heater and shorten its life span. However, for most people, the benefits of the softener outweigh this potential drawback.

Have a plumber inspect the anode rod annually for damage, as replacing the anode rod is far less expensive than replacing the entire water heater.

The Big Stone Gap, VA homeowners’ guide to water softener services

From average costs to expert advice, get all the answers you need to get your job done.

See all articles

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