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"Plumber came thee hours late and quoted me $775.00 to replace a hose bib. I told him that sounded high, he told me hose bibs are $275.00 alone, the rest is labor. I looked up the price of a hose bib, mmmm....yeah it’s only $10.00. I canceled the job and the plumber cane to my house the next day and harassed me,..he wanted to know why I canceled the job. I’m home alone with three kids getting bullied by a plumber at Roto-Rooter. Several hours their sister restoration company called me and said the state was concerned with my flooding and mold from my recent need of a hose bib. Our basement didn’t flood and this company tried to represent themselves as the state! I did get the job done by a certified plumber from ACE, total cost $275.00. So...Roto-Rooter upbid by $500.00 and harassed me. Don’t be this companies next mark, they are crooks!"

"Eddie Durrant and his assistant did a great job in replacing my water heater. They showed up on time and did the installation in an orderly and careful manner. When finished, they explained what the work consisted of and removed my old unit. I would definitely recommend them."

"Incredible Service. After several weeks of itchy skin, we realized our water softener wasn't working. Upfront was one of the companies we called. I appreciated the fact that they were in contact with us through the entire process. DJ was the plumber that came out. I appreciated before coming into our house he took the. time to put on protective booties. It only took him 30 seconds to figure out that the valves to the water softener had been turned to the off position. Apparently when our water heater had gone out, the plumber who came out to do the repair had neglected to turn them back on (that plumber was not from Upfront). While it would have been easy enough to leave then, DJ took the time to run additional tests to confirm that may have been the issue. At this point it appears that was the issue. DJ's service didn't stop there. In addition, he gave me pointers on how to prolong the life of our water heater. Lastly, on case there were further issues with the softener, I requested a bid. It was promptly delivered to me within 10 minutes. Better yet, Upfront's price was $1,000.00 less than that from another company. While it seems we may not need a water softener at this time, I do know that going forward, any plumbing issues I have, Upfront Plumbing will be on my speed-dial."

"I couldn’t be happier with the plumbing services from Express Home Services! From the moment I called, their team was professional, responsive, and courteous. The plumber arrived on time, clearly explained the issue, and quickly resolved a major leak under our sink. The quality of work was top-notch, and they left everything clean and tidy afterward. What impressed me most was their honesty—no upselling, just straightforward solutions at a fair price. It's rare to find such trustworthy and efficient service these days. I highly recommend Express Home Services to anyone needing fast, reliable plumbing help. They’ve earned my trust, and I’ll definitely call them again for future home needs. A++ service all the way!"

"YES HVAC scammed me out of $2,500. When I had my furnace & air conditioner replaced last year, YES failed to mention that Carrier (both my heater & AC were Carrier brands) was running a promotion that if you replaced both a furnace & an AC system with Carrier products, they would give you a cash rebate of $2,500. YES HVAC simply did not inform me of the company rebate program; instead, they just took the money from me without my knowledge. I eventually found out about the rebate later when I replaced the second full system in our house. Obviously I went with another more transparent/honest company the second go around. When I discussed the situation with YES management (even providing them with the written proof from Carrier Company of the rebate program), I still have heard nothing further from YES. My suggestion is to go with the competition rather than YES HVAC; it cost me a $2,500 rebate, what will they scam you out of?"

"Their service was great. Showed up on time, and did great work"

"Layton and Son Plumbing gave good advice and carried out the replacement of the water heater in a timely manner. Joe was good to work with and answered my questions in an understandable and honest manner."

"We had two great guys from West Shore, Weston and Dylan, come to install a new front door in April 2025. First of all, they were great to work with—pleasant, professional, friendly—just great to work with. They made sure my husband and I both knew what to expect as they worked on the door and encouraged us to ask questions as need be. They also worked well together and did amazing work on our project. It was very sturdy, worked well and looked incredible. Weston and Dylan were so supportive of the bold color choice we made, yellow, and said they thought it looked really good. They meant it too. They were great as neighbors came by to see the new door too! Everyone really liked it! Good PR for the company. All in all we couldn’t ask for two more capable, professional, and friendly guys to spend the morning with! Thanks so much Weston and Dylan! We love our new beautiful, windowed door from West Shore!! We will highly recommend you. "

"Very knowledgeable, responsive, and did a great job."