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Approved Pro
Approved Pro

True Pros

Central A/C Installation, Heat Pump Installation and Replacement, Gas Heating and Furnace Service,

About us

Welcome to True Pros, the best the HVAC professionals servings the Salt Lake City metro and surrounding areas! With over 20 years of experience in projects of all shapes and sizes, we look forward to earning your business. Call today for a free estimate!

Business highlights

Emergency services offered

Services we offer

AC & furnace service, Central A/C Installs, Ductless mini split installs , Gas Furnace Installs, Heat Pump Installs

Amenities

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
5.044 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
0%
3
0%
2
0%
1
0%

Filter reviews by service

Showing 1-25 of 44 reviews
Kayla B.
Jul 2025
5.0
Google Review
Ty was so amazing to work with! He was able to come same day and fix our AC. Super friendly and we ended up signing up for their membership because of him

Bart W.
Jul 2025
5.0
Google Review
Our AC stopped working so my wife called True Pros. They answered quickly and said they would come to our home the next morning. The technician was very professional and effecient. He found the problem - a fuse in the Furnace - which he showed her how to buy on line and replace if it ever happened in the future. She had him check the other AC unit and replace all the filters. The total cost was only $85! We were very pleased and will used them again in the future. It's nice to find a service business that you can trust! Bart & Liz Warner

Easter V.
Jul 2025
5.0
Google Review
Ty was super helpful and very honest with his findings. He communicated and connected with me the moment he introduced himself until he left. Very professional and thorough, also very friendly. Highly recommended if you’re looking for AC service/maintenance. The company also offered a military discount. Thank you Tru Pro!

Jackson A.
Jul 2025
5.0
Google Review
Katy is an extremely knowledgeable and kind person! She’s a wonderful colleague and I recommend going with her family business for all your AC needs!

Landes H.
Jul 2025
5.0
Google Review
Ty was amazing. Had a difficult oroblem to face with our AC, but tackled it with class like a true pro (no pun intended!). Thanks Katy for running an amazing company with excellent customer service and pricing!

Candice G.
May 2025
5.0
Google Review
Colton was so amazing and knowledgeable!

Bobby C.
May 2025
5.0
Google Review
Colton a real one, able to help us well

Destiny C.
May 2025
5.0
Google Review
Colton was amazing! I definitely recommend him!

Juan G.
May 2025
5.0
Google Review
Colton did an amazing job maintaining and explaining what my AC was doing.

Shannon W.
May 2025
5.0
Google Review
They provided an excellent spring tune-up. Gage and Dallin treated my home well as they worked, and kept me informed throughout the process. The owner of the company, Katy, sold me my unit 14 years ago and I'll happily continue to seek her out in the future. Thanks for making it easy to trust the work and integrity of True Pros in a sometimes iffy business environment. Update 5-2025 Had another great tune-up with True Pros. JD was top notch in his service and providing the information I need to keep my unit working great. Thanks for hiring honest and reliable workers and being a great example of how to run a business.

Billie J.
May 2025
5.0
Google Review
Paige and Christian did a great job. They were friendly and efficient. We love working with this company

Chris J.
May 2025
5.0
Google Review
Amazing help friendly very good experience overall (aside from the leaking coolant) on my system but Paige was very knowledgeable and very helpful

Stanley H.
May 2025
5.0
Google Review
Paige was great very professional, knowledgeable and very friendly with a great personality.

Elaine J.
May 2025
5.0
Google Review
Paige was very pleasant and explained in detail how to clean the fins on the conditioner. Shared what we could do to clean periodically. Great service ❤️

Taige N.
May 2025
5.0
Google Review
I can't say enough about how good these guys are. We had our tune up done and Paige McArthur was our technician. She was so thorough and knowledgeable. She was quick to figure out the problem with our A/C and why it wasn't cooling like it should have. She was very funny and friendly too! If you need anything checked or fixed with your AC or heating, i definitely recommend these guys!

Brad J.
May 2025
5.0
Google Review
Paige was Awesome. She explained everything to me and did not feel any pressure at all. Thank you and i will for sure be using True Pros for all my future HVAC needs.

CMT G.
May 2025
5.0
Google Review
JD was very informative and helpful - and our dogs didn’t want to use him as a chew toy - so in all, totally stand up guy. We only wanted to do a service check but then ended up buying their warranty because he is a solid guy. We appreciate his honesty and integrity… technically he upsold us however we needed it and in the long run, it will be a good investment since we like to keep our home cold during the hot summer months.

Jake O.
May 2025
5.0
Google Review
Working with True Pros was such a positive experience from start to finish. They were very professional, confirmed the appointment, and notified me when they were on their way. Tyler was absolutely phenomenal! Very professional, efficient, and knowledgeable. He solved the problem with our AC so quickly and offered helpful options and advice for future maintenance without being pushy. I felt genuinely cared for and taken care of. I love being able to work with a local company that has all the expertise and options of a large business. I highly recommend working with them!

Jon B.
May 2025
5.0
Google Review
My AC condenser stopped working and I was able to get an appointment with a technician the next day. JD was friendly and extremely knowledgeable. I will be calling True Pro’s every time!

Jennifer L.
May 2025
5.0
Google Review
JD is incredibly kind, knowledgeable, and honest person! He was able to quickly diagnose the problem with my air conditioner and recommend the best solution to get it fixed

Tom W.
Jan 2025
N/A
They gave a good estimate. Would like to wait a few days before giving anymore feedback.

Jennifer G.
Oct 2024
5.0
Gas Heating and Furnace Service
Yes, I recommend this pro
Excellent customer service, did a wonderful job, best pricing i could get

Woodrow L.
Jul 2024
5.0
Central A/C Installation
Yes, I recommend this pro
Great price. With fast turn around time. Would recommend True Pros!

Zak A.
Jun 2024
5.0
Central A/C Installation
Yes, I recommend this pro
The team were amazing, did a fantastic job and kept us informed and updated throughout.

Marianne Z.
Feb 2024
5.0
Heat Pump Installation and Replacement
Yes, I recommend this pro
$120,000
Riley helped us out today for our 6 month check. He was fabulous. Overall our experience with Teue Pros has been top notch and we highly recommend them to all.
Showing 1-25 of 44

Licensing

Licensed*

Trade License Number

13502131-5501

Trade License Locale

UT

Trade License Expiration

11/30/2025

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

True Pros is currently rated 5.0 overall out of 5.

Monday: 8:00 AM - 8:00 PM Tuesday: 11:00 AM - 8:00 PM Wednesday: 8:00 AM - 8:00 PM Thursday: 1:00 PM - 8:00 PM Friday: 8:00 AM - 8:00 PM Saturday: 9:00 AM - 7:00 PM Sunday: Closed

True Pros accepts the following forms of payment: CreditCard

Yes, True Pros offers free project estimates.

No, True Pros does not offer eco-friendly accreditations.

No, True Pros does not offer a senior discount.

Yes, True Pros offers emergency services.

Yes, True Pros offers warranties.