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"I couldn’t be happier with the service I received! They swapped out our broken old water heater for a high-quality tankless model (worth around $3k) and didn’t even ask for half down upfront. They also relocated my current water softener to its proper spot (the last company had installed it wrong), set up my Aquasana filtration system with UV light and installed new valves under my sinks. They handled everything from start to finish: purchasing all the materials themselves (including the water heater, pex pipe, fittings, wood, screws, and more), completing the install of the new one, they even hauled away the old one and made sure everything was working perfectly before even mentioning payment. In fact, they let me use it for three full days before I had to reach out to ask how to pay them! 🤯 I was thinking it was impossible to find a company that truly cares about the quality of their work and their customer’s experience anymore and every contractor only cared about rushing to collect a half down check to not show back up. I’ve been through absolute h*** with every contractor I’ve ever hired. When my water heater went out I was absolutely terrified to hire another one. Finally for once, I felt like they wanted me to actually enjoy and use what I paid for. That kind of professionalism and pride in workmanship is impossible to find these days. I would highly recommend them to anyone looking for reliable, honest, and top-quality service."

"YES HVAC scammed me out of $2,500. When I had my furnace & air conditioner replaced last year, YES failed to mention that Carrier (both my heater & AC were Carrier brands) was running a promotion that if you replaced both a furnace & an AC system with Carrier products, they would give you a cash rebate of $2,500. YES HVAC simply did not inform me of the company rebate program; instead, they just took the money from me without my knowledge. I eventually found out about the rebate later when I replaced the second full system in our house. Obviously I went with another more transparent/honest company the second go around. When I discussed the situation with YES management (even providing them with the written proof from Carrier Company of the rebate program), I still have heard nothing further from YES. My suggestion is to go with the competition rather than YES HVAC; it cost me a $2,500 rebate, what will they scam you out of?"

"Everything went very well. I would defiantly call again if needed in the future!"

"Great service. Came and took care of the problem followed up with a return visit at no charge for another problem. I live an hour away. Tony then called to make sure i was happy and all was working like it was suppose to. I highly recommend them!!!"

"Failed to fix the issue the first time, and was contacted to come fix the issue. Agreed to take time to come that Friday. That Friday I woke up to a text saying it wouldn?t be until Tuesday because Monday is a holiday. The manager Tracy got on the phone and got very irate because I complained about having to take a third day off for her company to do what they should have done the first time. I expect a full refund, and a $20 da day storage price for the faulty parts. If how I was treated was any indication of how they work the other reviews are obviously lies."

"Brad is amazing. We returned to our home after being gone for an extended time and found that the pipes had developed several leaks. Brad came immediately and was able to replace two shut-off valves and then returned the next morning to replace the third. He then checked the rest of the house to make sure everything was in order. He will be my go-to plumber from now on!"

"We had two great guys from West Shore, Weston and Dylan, come to install a new front door in April 2025. First of all, they were great to work with—pleasant, professional, friendly—just great to work with. They made sure my husband and I both knew what to expect as they worked on the door and encouraged us to ask questions as need be. They also worked well together and did amazing work on our project. It was very sturdy, worked well and looked incredible. Weston and Dylan were so supportive of the bold color choice we made, yellow, and said they thought it looked really good. They meant it too. They were great as neighbors came by to see the new door too! Everyone really liked it! Good PR for the company. All in all we couldn’t ask for two more capable, professional, and friendly guys to spend the morning with! Thanks so much Weston and Dylan! We love our new beautiful, windowed door from West Shore!! We will highly recommend you. "

"AJ was prompt, friendly, knowledgeable and communicated openly and clearly about the benefits of the services our struggling AC needed. He was even friendly to the dogs. :) And before he got here, communicating with the company was easy and clear. Definitely recommend!"

"Brandon, Tg,were excellent. They were on time, worked well together, let us give feedback, cleaned up as they went along, made sure we knew what was happening during each step. I could not be happier, our shower was 30+ yrs. Pretty bad shape... I am so excited to have a new shower, that I didn't have to wait 2 to 3 weeks for... Cost was very affordable... The person who came to our house from Bath fitter,was knowledgeable, and product I believe is made in the USA.. Our installers were wonderful... They did such a wonderful job... Thanks Bath Fitter M B"