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I had them come over to check our A/C which had gone out. I had used these guys for a service before and they saved me a bunch of money, so I thought I'd give them a chance again. The technician came out and did a good job diagnosing a bad motor. He then band-aided it so it would work for the night. He said he'd be back between 8-10 the next day. I waited until 10:30 and called them. They said he was running late and would be there between 11-12. I told them to just cancel the service. My time is valuable and now I have to catch up at work. No call and no heads up that they weren't going to be there takes them off my list.

The technician had talked me into a $650 motor. I looked on line and can buy something similar for MUCH less, so I guess I'm grateful they gave me a chance to dump them.

He also talked me into a maintenance schedule for $16/month. Hopefully I can get out of that one since they never did anything except reconnect a wire. I'm sure I'll still have to pay out the wazoo for that..

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"The whole process was amazing! Jeff was very professional and educated me very well on my area and water and what system I needed for my situation and then just a couple of days later they came over and installed it quickly and I was good to go. Great company, great people, great price, and I would recommend them to anyone needing a water softener or reverse osmosis water filtration system."

"This was a super smooth and seamless process. My husband called and requested an appointment under my name and phone number. I was received prompt email and text message reminders, and the service tech was actually able to meet earlier than the original time (with advance discussion by phone). Once the service tech was on his way, I received a text from the office with a photo of who to expect. After reviewing the basement and kitchen, Poncho was able to provide a quote and asked if I was free for him to go out and purchase supplies and install the gas line that day. He was professional, kind, and efficient. I couldn't be more pleased with how convenient and easy this was and I'm looking forward to working with this business again."

"Went well. A little bit of misunderstanding at first, but Gerardo was quick with fixing it."

"The process was quick and easy. The water softener went in with no modifications needed to the space it was going into. The tankless water heater is amazing ! Jerik, the installer made sure that first of all it was sized right for my home. Secondly he explained the difference between the old water heater and the tankless. the efficiency that I would see and how it would make a difference in my monthly gas bill. Any questions that I have run across Jerik has followed up with me in a timely manner. I would happily recommend this company."

"They had to Jack hammer part of bathroom floor at the tub to access drain. The entire drain system was encased in 8 inches of concrete. They removed concrete and installed all new drainage system. Did the job fast and clean. Wore booties on their shoes. Very professional."

"Greg is fantastic. I have used High Point on several occasions and I will use them again without hesitation. Their work is outstanding and their prices are as fair as you'll find. I have used them for small jobs (e.g., furnace inspections and tune-ups) and for big jobs (e.g., installing a new AC compressor and ductwork). I have always been satisfied with the job they do and their attention-to-detail. They take pride in their work and take a personal interest in my needs and desires. I have two rental properties in Eagle Mountain. I live in Salt Lake City and my job takes me out-of-state regularly. For obvious reasons, I need a company that I trust because I don’t always have an opportunity to supervise the work. Greg is the one I trust. In December, one of my properties needed a new thermostat. In January, my other property needed the furnace inducer replaced. While inspecting the furnace, Greg noticed a leak from the water heater. He sent a picture and I set him to work on replacing the water heater as well. If you use High Point, you’ll have no regrets."

"The job went exceedingly well. Excellent professionalism and courtesy with an array of knowledge. I would recommend this company to anyone who would like to get work done the right way."

"Sven did a professional job installing a bathroom fan, would hire him again to use for more projects!"

"It was a pleasure working with Oasis. Top notch professionalism from their team and extremely pleased with the system they installed."