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"Yes! I got a. Great experience . With this company"

"Me gustaria que tubieran servicio en español."

"TLDR: We have Pure Protection cameras in my HOA community, they are not working, and as a board member I am unable to get the needed access to identify and request maintenance services let alone address several security instances in the last 2 months since I started trying to get access. Our residents do not feel safe, and I certainly do not feel reassured that our security is in good hands. Pure protection systems installed security cameras in our HOA community previously. I am a new board member as of summer 2023. I reached out in response to complaints that the cameras werenâ t working after an application update, the footage is foggy, and the cameras arenâ t placed where license plates can be viewed. My intent was to first get access and rule out any potential user errors before documenting our issues. I attempted to call 8/11/2023, and didnâ t get a connected until TJ Casterline returned from vacation 8/15/2023. When I spoke with him I described the situation on a phone call with Casterline, 8/11/2023, and let him know I would like to get access first and go from there before requesting additional services. I was directed to install the application (which I did on my desktop and android) and was told I would be given the credentials needed to access the feed. I did not receive these credentials and called him back the next day. I was told he would send the credentials â againâ and the call was ended. I never received the needed credentials and have not been able to get connected with him since. I've called him several times for two months, in response to active security concerns in our community, and have left multiple voicemails outlining the reason for my calls. I have been told by previous board members that it is not uncommon to have difficulty getting a timely response. I find this disturbing for a security measure. In desperation after another incident, I attempted to call every possible extension on their switchboard. I got in touch with a monitoring company that is third party and they couldnâ t help me. After another try I was able to get in contact with a Pure Protection Customer Service agent, Matt, 8/24/2023. I was told the account holder; our president would need to authorize access for the rest of the Board. Which she did in an email to him, 8/25/2023, and I never heard back. I reached out again to the rep 9/1/2023 and got no response. After yet another security incident, 9/26/2023, I attempted to call and leave a message for TJ Casterline yet again and emailed their public contact email 9/27/2023 requesting a response by end of day 9/28/2023 and still have not heard back. Entrusting our community's safety and security to a company is significant. I'm extremely disappointed in this customer service as it demonstrates a disrespect of this trust."

"Seth Keenan handled both the labor in resolving our electrical issues and after lengthy conversation relative to our homes future plans, inspected, evaluated and provided cost estimates for several additional projects and upgrades that we hope to accomplish over the new couple of years. "

"Copper Head Electric installed a chandelier and ceiling fan on 18? high ceilings and did a fabulous job at a very reasonable price. I would hire them again to do other electrical work. "

"I got signed up with adt recently to get professional monitoring for my home. I don’t think I will ever need to use it but I want to be prepared for a variety of possible emergencies. The following pieces of high tech equipment came with my package – two control panels, one siren box, six door sensors, four motion detectors, one smoke detector, one doorbell camera for the front, and one exterior camera for the backyard. Got a lot for a reasonable price. I suggest going with ADT because of all that they offer and their history."

"Great work done! Tanner was nice and friendly, he did a great job installing my security cameras!!"

"David (a "master electrician" with many years of experience) did a very good job installing 3 new can lights in our kitchen ceiling, connecting them to existing ceiling lights. He was very pleasant and cleaned up well after himself (also an important part of the job). His estimate was at lease 30% or more below what others quoted us. He also fixed another wiring problem we had unrelated to the original job. He asked no more for this additional work. We gave him a "tip" for "going the second mile." He showed up as promised. The job took him about the time he had predicted: roughly 2 hours. In short, I would not hesitate in recommending David and David's Electric. My wife and I are very satisfied customers. Thank you, David!"