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"The crew was a bit sloppy when Joe wasn't around, but he had them return to re-do a few places and clean off areas where the concrete/mortar should not have been placed. There wasn't anything than couldn't be fixed."

"I had had problems with a prior waterfall leaking and ponding, so when I did the contract with Suburbia, at my request they agreed to give me a two year warranty for those particular problems.  Unfortunately, I have had constant problems with my waterfall both leaking and ponding (it's supposed to be pondless) in the last almost two years since Suburbia installed it.  However, the main reason I'm writing this review is to complain about their poor responsiveness on warranty issues.  Each time, I have to call them multiple times before I even get a response, they fail to show up when they say they will, and they still haven't fixed the problems with the waterfall notwithstanding coming out many times since it was installed.  They also came up with a design that is apparently very difficult to maintain and requires pulling all the rocks apart to get to the source.  To be fair, I do think that Doug is extremely gifted artistically, and we do love the look of the waterfall (especially when we can actually have it running when it's not leaking, etc.).  I just can't recommend them, though, for their ability to have an effective functional design or for their responsiveness on warranty issues, which is terrible.
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"They did a good job and everything went smooth. I had no issue with and I would recommend them to all."

"These guys are the BEST!!!! not only did they disassemble part of my house to fix a leak, they also lifted my damaged sidewalk all in 1 day, to say impressed would be an understatement, this is your company , they can do it all, they do Swimming pools also, rated as one of the best in the DFW, is why I hired them, I used another company before calling Aquatics, they had no idea how to fix the water leak coming in from the outside bricked areas, they removed the damaged part, and used specially designed equipment to assess the damage, they saved me hundreds of dollars with their fantastic prices, they came out the day I called, expecting just an estimate, they began working within 5 minutes, these guys are very determined to get the problem solved, and that they did, "Above and Beyond" is my review, I highly recommend."

Welcome to Lonestar Pondscapes! We are committed to exceeding your expectations. As experts, we will handle your needs with the high quality expertise that your home or business deserves. We offer competitive prices and customer satisfaction is our number one priority. Call us today!

"Michael took my call after-hours for what we thought was a sprinkler system pipe that was leaking all over the lawn, and rearranged his schedule to come out first thing the next morning to fix it so we could get the water turned back on. He even completed the job despite the fact it turned out to be the main water line to the house that was leaking rather than the secondary pipe leading to the sprinkler."

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job. Call us today.\n

"I could not be more pleased with the work that was done.  James Payne was very honest about all phases of the project and kept me informed throughout.  He brought a contract for signature before starting the project and guaranteed the work for one year.  I asked the workers for some other things to be done which they volunteered to do.  I thought there would be additional cost, but the work was done voluntarily. 
I was impressed with the workers who did the prep work on the wall though I was not present when the gunite was blown in.  It looks very nice and is substantial to withstand the water that the creek brings in a heavy rain.
I will gladly recommend this company to anyone who needs this kind of work done.  The new wall looks very nice and blends with the existing structure in the creek.
Excellent!!!
Sam Tinsley

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"Awesome truly amazing, more then I could have ever imaged"

"Great personal service and follow up for a great price!"