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"I was recommended to Air System A/C Heating and Refrigeration by my realtor, and spoke directly to the owner, Carlos Jimenez, who professionally reviewed my whole out dated system and provided a detailed estimate of options and fully answered all my questions to install a whole new Trane unit. His techs were also very professional and answered all my questions...everything was explained and work done as promised...it turned out to be a great experience working with Carlos, and his staff..."

"This company was very professional and courteous. They installed a new name-brand unit. They charged us what they quoted us for the job (We appreciated that there were no hidden fees.) We hired them because of the great reviews on Angie's List. We are very pleased with the work that they did."

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"Jerry Parrish, the owner, came to my home to do the estimate himself.  He gave me a complete itemized estimate of each project and answered all of my questions. He also brought a sample window and showed me the construction and how it worked.  He and his workers came when they said they would, each person was very nice and knew his job well, and they cleaned up after themselves.  They were able to use a few floor tiles and carpet pieces that I had to repair the floor where the doors were widened, and because there was no drywall or painting needed after the new doors were installed, the final cost was less than the original estimate  .They were able to save most of the white 4" tiles that were removed from the bathroom walls and they even replaced two tiles that were cracked when I bought the home.  I am very happy  with everyone who worked on these projects.  The removed the curtains from the windows and replaced them at no extra charge.  All windows were caulked and there was no mess for me to clean up.  My furniture was protected too.  I would use them again and highly recommend them to others."

With over 5 years of experience in HVAC repairs, Long Heating & Cooling is who you need to take care of your home. We handle everything from the initial consultation to making sure your property looks perfect every single time. We will always treat your property as we would treat our own, and you will be surprised how simple and easy our team will make the whole process seem. Give our team a call today. We're looking forward to working with you!

"New part was found and technician returned the next day to finish the repair. Boiler works!"

Providing Service to Lubbock, and the surrounding areas, at Absolute Heating and Air Conditioning we provide service, repairs and installations to all brands of HVAC systems but also offer other services around the house such as painting/drywall and other handyman services. Whether you need a simple cleaning, new system, or work done around the house call us for professional service and competitive pricing.

A.P.E. is a recent addition to the local service industry. We have been serving the people of West Texas since 1986 and are looking forward to being your neighbor. At A.P.E., we understand that you don’t always have heating, air conditioning,electrical, or plumbing problems during normal business hours. We will be there for you in your time of need. We understand the importance of communication, honesty, and integrity and are confident you will appreciate our views on service.

"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."

My name is Santiago proud owner of Triple S Construction. grew up in Lubbock TX I have done remodeling to residential to commercial for 8 years and maintenance for 5 years.