Jay Young Plumbing Heating & Air Conditioning logoApproved Pro
Approved Pro

Jay Young Plumbing Heating & Air Conditioning

Plumbing, Heating and Air Conditioning Service, Gas Leak Repair,

About us

We specialize in Residential & Commercial, Hot Water Heaters, Leak Repair, and Drain Cleaning. We also service any problems that you may be experiencing with your Heating or AC. Call today for your free estimate. We have been proudly serving the surrounding communities of Lubbock, such as Idalou, Wolfforth, Shallowater, Abernathy, and Tahoka. If you are in one of these fine communities and you are in need of an emergency plumber please do not hesitate to call (806) 783-8318! .Jay Young Plumbing, Heating and Air Conditioning began 17 years ago with a vision to better serve Lubbock’s plumbing needs. Our company has over 30 years combined experience that will serve you and your family. The main objective of our company is to provide a premium, customer oriented and high quality Plumbing, Heating & Air Conditioning Services to the people of Lubbock, Texas. As a premier Texas Plumbing, Heating & Air Conditioning Company; we are known for providing exceptional customer service and assuring 100% customer satisfaction. We know your time is valuable. That is why when you call, we will arrive when you need us with a skilled service technician and a well stocked truck ready to troubleshoot, and repair your plumbing, Heating & Air Conditioning problems on the spot.

Business highlights

Emergency services offered
28 years of experience

Services we offer

Plumbing Contractor, leak detection, water heater repair, tankless water heater installation and repair, water softeners, toilet repair, sewer inspections, sewer drain maintenance, sewer cleaning, gas leak detection, gas line repair, water re-piping, commercial plumbing, HVAC Repair & Install, Heating Repair & Install, Air Conditioning Repair & Install

Services we don't offer

Ask for details.

Amenities

Eco Friendly Accreditations

Yes

Emergency Services

Yes

Warranties

Yes

Senior Discount

10%

Accepted Payment Methods

  • Financing Available
  • Check
  • CreditCard
Reviews
4.768 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
6%
3
1%
2
1%
1
4%

Filter reviews by service

Showing 1-25 of 68 reviews
Gloria O.
Sep 2024
4.0
Gas Leak Repair
Yes, I recommend this pro
They will be here tomorrow to work on leak.

Dana J.
Sep 2024
5.0
Gas Leak Repair
Yes, I recommend this pro
$960
Very professional and nice gentlemen. They helped us out in an urgent manner and we sure appreciated it! From the time I called until they left, everyone we spoke with was very nice!

Olga A.
Aug 2021
1.0
Plumbing, Heating and Air Conditioning Service + 4 more
$475
I hired Jay Young Plumbing to connect my new fridge to an existing water line. When the service technicians arrived they said it was such an easy job and were embarrassed to charge the flat service fee of $95. It took them less than 10 minutes to connect the water line to the fridge. I paid cash and kept my receipt that reflected "checked for leaks". The next day the bedroom behind my kitchen wall was FLOODED with water from the leaking water line connection. I immediately called Jay Young Plumbing. The same service technician arrived and apologized for the leak and the damage it had caused. I cleaned up the mess while the technician worked on correcting their mistake. I had a flight to catch so the technician stopped the leak and instructed me to call upon my return to "fix" the problem. After returning, I contacted Jay Young Plumbing and they sent out a different technician who ended up running the line from my water heater via the attic to the fridge (something I was unaware that was possible). Upon his completion he handed me second invoice for $375. I informed the technician of the situation so he directly called Jay Young (owner) on speaker phone. Jay Young was extremely rude to the technician (his employee) and hung up on him. The technician asked me to sign the invoice agreeing to pay the additional $375 ( I did not). Instead I called the office directly and asked to speak to Jay Young. I attempted to give him the details of my situation, in a rude and aggressive tone Jay Young said he didn't care and hung up on me. I called the office a second time and spoke with Jay Young's wife. She informed me that her husband was "having a bad day" and apologized for his behavior. I later received a past due invoice in the mail. I attempted to reach out again with no solution as it was my fault that my "house was old". A year later I became aware of the fact that Jay Young placed a mechanics lien on my home for $375. The title company said they had never seen a lien for such a small amount. Long story short....DO NOT contract Jay Young. Not only did they not complete such an easy job correctly, they are downright rude and unprofessional.
Response from Jay Young Plumbing Heating & Air Conditioning

"Unfortunately, there are many conflicting statements in these accusations. ( Including the cost of your bill which was 375.88) As stated in the letter that was sent to you in January 2020, the leak was found in your concrete slab which had nothing to do with the work we completed. We exhausted all efforts in trying to collect from you for more than a year, including sending you a certified letter stating that a Lien would be filed on your property if payment was not received. When the Lien served as "forced payment" to us (due to the sale of your property) this is when you decided to write the review in retaliation of being forced to pay your bill. We do regret that it came to this, however, we are a reputable Company and we value our customers. The vast majority of our reviews reflect this."


Carol W.
May 2020
5.0
Heating and Air Conditioning Service, Gas Leak Repair
Yes, I recommend this pro
$5,200
This company was very professional and courteous. They installed a new name-brand unit. They charged us what they quoted us for the job (We appreciated that there were no hidden fees.) We hired them because of the great reviews on Angie's List. We are very pleased with the work that they did.

Marsha P.
Feb 2020
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$268
Raymond did an excellent job. He arrived quickly. He was very knowledgeable and polite. I will certainly call them again.
Response from Jay Young Plumbing Heating & Air Conditioning

"Thank you so much for taking the time to give us such an excellent review. Your feedback helps us grow and improve. Wonderful customers like you are the key to our success. Thank you, Jay Young"


Donald T.
Jul 2019
5.0
Plumbing
Yes, I recommend this pro
$100
Went perfectly.

Karen S.
Jan 2019
3.0
Plumbing
The lady I spoke with gave me the numberto another who could help that day.

David B.
Jan 2019
5.0
Plumbing, Sewer Cleaning + 1 more
Yes, I recommend this pro
$250
The work and customer service is the best I have experienced in 17 years of home ownership. Then today, New Years Eve, my second sewer line backed up and they couldn’t get to it and they referred me to another plumber who came and saved us from backed up lines over the holidays. They are really remarkable.

Phillip C.
Dec 2018
5.0
Plumbing
Yes, I recommend this pro
I am posting this on behalf of my Tia Anita. She's an older lady who needed a gas line replaced this holiday season. Jay was nice enough to come out and give us a free estimate at then gave us a great price and did the work very quickly. Jay was absolutely a blessing to our family and I cannot recommend his work enough. Please call Jay if you need anything.

Mark G.
Aug 2018
5.0
Plumbing
Yes, I recommend this pro
$75
First, Jay Young Plumbing had a *person* answer the phone and not a synth system. Next, she asked, in a very pleasant way, what all I needed. She then said that she had someone in the area and they could likely be there in an hour or so--after completing a different plumbing task. When the plumber, and his son, showed up at the house, they called first, arrived soon after, were courteous and kind, charged a reasonable price, and were on their way. Within less than I week I received a very kind "Thank you" note and fridge magnet. I was especially impressed with their kind approach that honored my needs and privacy and with their genuine appreciation of my business. You BET I will contact Jay Young Plumbing FIRST next time! ---By the way, 3-4 hours after this was all done and completed, the first plumbing company I contacted finally got back with me. They will not be the first people on my contact list the next time! I am not related to Jay Young Plumbing nor do I get any benefit from my statement. I am just pleased that this company exists!

David B.
Feb 2018
5.0
Plumbing
Yes, I recommend this pro
The contractor did a great job at a fair price.

Constance G.
Sep 2017
5.0
Plumbing
Yes, I recommend this pro
$1,000
....................................................................................

Charlotte D.
Aug 2017
5.0
Water Heater Service
Yes, I recommend this pro
What fantastic service! Could not have been any better. I called a 2 pm with a leaking water heater. At 5 pm I had a new one in. When I called, the woman answering my call was great. Had me go and describe. It was leaking badly. She made an appointment for next morning. But called an hour later and said, "I've been worried that the pan will fill and overflow. I am asking the guys to stop by." They did and got a new one and installed. So professional. The company even sent a follow up Thank You card. These will be my go-to guys.

Dave P.
Aug 2017
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
Superbly! We called Young and a technician came out the next day. The problem was fixed within and hour at a very reasonable price. (Note: He probably could have talked us into a new unit, but he recommended a temporary fix and suggested we begin saving for this old unit's predictable demise.) Quick, effective and cost-efficient. What more could you ask for?

Janet H.
Jul 2017
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$425
The part was more expensive than the labor due to the age of my AC unit. I was relieved that it wasn't anything more serious, although this was painful enough to our budget. However, it was far better than no AC in Texas in the summer!

Fran C.
Jun 2017
5.0
Plumbing
Yes, I recommend this pro
Everything went great.

Patrick A.
May 2017
5.0
Plumbing
Yes, I recommend this pro
Excellent work.

Terry H.
May 2017
5.0
Plumbing
Yes, I recommend this pro
$75
It went well

Patrick A.
May 2017
5.0
Plumbing
Yes, I recommend this pro
All good. They did what had to be done and worked with us all the way.

Lane S.
Apr 2017
5.0
Plumbing
Yes, I recommend this pro
$162
It took him about 45 minutes and he was done-- They also arrived very quickly which was awesome!

Patrick A.
Mar 2017
5.0
Plumbing
Yes, I recommend this pro
$133
It was more than the wax ring- but he responded quickly and repaired it professionally.

Steve M.
Mar 2017
5.0
Plumbing
Yes, I recommend this pro
.

Sergio O.
Mar 2017
5.0
Water Heater Service
Yes, I recommend this pro
$175
They did a really good job. The price was good.

Maria M.
Feb 2017
5.0
Plumbing
Yes, I recommend this pro
We will definitely use Jay Young Plumbing again in the future. David took great care of us. Very professional, and a super nice guy. He found the problem, showed us exactly what it was, explained what it would take to fix it, and got the repair done quickly. We are on a budget, so we appreciate the honesty and the reasonable cost for the repair. The Angie's List coupon was an added bonus!

Julie F.
Jan 2017
5.0
Plumbing
Yes, I recommend this pro
Very quick...no issues.
Showing 1-25 of 68

Licensing

Bonded

Insured

Licensed*

Trade License Number

TACLB018666E

Trade License Locale

TX

Trade License Authority

Texas Department of Licensing & Regulation

Trade License Expiration

02/18/2024

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Jay Young Plumbing Heating & Air Conditioning is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 5:00 PM Tuesday: 8:00 AM - 5:00 PM Wednesday: 8:00 AM - 5:00 PM Thursday: 8:00 AM - 5:00 PM Friday: 8:00 AM - 5:00 PM Saturday: 10:00 AM - 5:00 PM Sunday: 12:00 PM - 5:00 PM
Jay Young Plumbing Heating & Air Conditioning accepts the following forms of payment: Financing Available, Check, CreditCard
No, Jay Young Plumbing Heating & Air Conditioning does not offer free project estimates.
Yes, Jay Young Plumbing Heating & Air Conditioning offers eco-friendly accreditations.
Yes, Jay Young Plumbing Heating & Air Conditioning offers a 10% senior discount.
Yes, Jay Young Plumbing Heating & Air Conditioning offers emergency services.
Yes, Jay Young Plumbing Heating & Air Conditioning offers warranties.
Jay Young Plumbing Heating & Air Conditioning offers the following services: Plumbing Contractor, leak detection, water heater repair, tankless water heater installation and repair, water softeners, toilet repair, sewer inspections, sewer drain maintenance, sewer cleaning, gas leak detection, gas line repair, water re-piping, commercial plumbing, HVAC Repair & Install, Heating Repair & Install, Air Conditioning Repair & Install
Ask for details.

Contact Information

102 E 5th St, Ste 1, Wolfforth, TX 79382

Service Hours

Sunday:12:00 PM - 5:00 PM
Monday:8:00 AM - 5:00 PM
Tuesday:8:00 AM - 5:00 PM
Wednesday:8:00 AM - 5:00 PM
Thursday:8:00 AM - 5:00 PM
Friday:8:00 AM - 5:00 PM
Saturday:10:00 AM - 5:00 PM
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