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"Great would hire again!"

"landscaping"

"Happy to be the first to leave a review. I'd give 10 stars if I could! Todd and his team were OUTSTANDING from start to finish. Not only does he have an amazing eye but he's a great human being!! Fair price and no-nonsense. I told Todd from the beginning he could have full creative control. We had some ideas that he turned into something we never could have imagined. INCREDIBLE!!! I added a "Before" photo of what the backyard had become after the weather and our dogs ruined a lush St. Augustine yard over the last couple of years. I would recommend Todd and the Heroes team to anyone looking for quality work from a respectful crew."

"Absolutely a pleasure to work with. Did exactly what was agreed to a day earlier than agreed. I would definitely use Abel again for other tree and hedge work or frankly any other services he provides."

"New 2-story deck missed the mark across code, Trex guidelines, and aesthetics. Poor planning. Won't make it right. We lost 5 figures on a 2-man crew that lacks longevity with owner. Hire inspectors before paying final invoice. FYI “Custom Deck and Fence Austin” also has poor reviews on multiple sites noting owner Todd Louis Ratajik of "Good Day Baked Energy Snacks" (Forfeited Existence). Sites now name “Cesar” as owner. Negative reviews disappeared. AFFD has pending lawsuits with Travis County Courts. Unknown AFFD subcontractor alarmingly used my name and address in another client’s lawsuit w**! Standard: Visual consistency. AFFD: Mismatched railing. Todd’s words: "It's the same railing but pinched." (A contractor’s FB review notes lack of materials to properly complete jobs.) Std: Concrete pad supports stairs. AFFD: Stair stringers hover in air, failing to land on concrete. Todd blatantly texted that stringers would step out (not down) from deck. I refuted the abnormality. Top step was cut off; stringers don’t reach concrete. Instead of extending pad or redoing stringers, an ugly post was set. Std: Stairs treads w/o gaps. No overhangs. AFFD: Stringer cuts forgot stairs' fascia; treads weren’t 11+”. Gaps added to meet code -> stair noses >1.25", ie trip hazards. FYI Use rise-to-run guidelines. Std: 42” deck railings. 34-38” stair railings ABOVE boards. AFFD: 44” deck railings. Didn’t supply 34” stair railings; boards grossly notched to lower height, which start at 44”! Std: Posts sit on existing FINISHED concrete pads. (LOL) AFFD: Post had no contact with pad (after removing makeshift shams to hide the blunder) ie ZERO deck weight on ground. Todd asked if this was okay [to not deal with]. Post not corrected at start. Rough concrete poured atop pad to meet post. Ew. Std: 16" oc MAX joist spacing (Trex specs). AFFD: 7 of 13 spacings are >16". No blocking. Add 1 or 2 joists = ~15.5" or 14" spacings. Todd said his ways are “affordable” and “economical”. Eek. Best: Competitor contracts: "12-in joist spacings", "blocking", “glulam beam”. Std: Trex Cocktail Rail Kit (full-width support, hidden fasteners). AFFD: 5.5" wavy floor boards nailed to 1" rail. Visible screws, rough shavings, corner gaps, no support eg 2x4s to flatten board. No countersunk screws and putty to hide nails. Std: Professional aesthetics. AFFD: Not spraying railing cuts = RUST. No continuity in stairs fascia to meet deck edge. Silver bolts on black railings. Posts unequal distance from deck edges. Cedar’s shorter lifespan requires staining / maintenance < Trex’s composite fascia. Std: Disclosure of unforeseen issues. Protocols. Loyal crews. AFFD: Crew wasted a day plotting makeshift repairs after causing roof damage. Licensed roofer was furious about erroneously-cut flashing. Roofers returned after crew again made damaging cuts where told not to. Zero acknowledgement from Todd. AFFD: Crew noted holes in house’s ceiling after removing joist nails. No repairmen references. Not-our-problem mentality. AFFD: 15+ days by 2 tired guys: the hire + his actual neighbor. Ditto to reviewer compelled to supervise. Days start late, end after 7pm. My neighbors had 5 deck builders who left by 6pm still jolly. AFFD: Non-recyclables in recycling bin. Concrete and stinky liquid in trash bin. Cigarette butts, nails, and construction debris across yard. AFFD: Crew won’t tell owner about gray areas and errors in judgments. One unsure if he'd get paid wth. Std: Professionalism. AFFD: No final walkthroughs. Owner ignores items in emails. Condescending; when I climbed a ladder re an issue (that I called a roofer to fix), Todd muttered that I was “an inspector, eh”. Instead of talking measurements, Todd’s retort was “I’m the owner of a deck company”, as if titles alone grant proficiency. Labor is hired out, crew turnover is high. Workmanship depends on whoever is outsourced, who aren’t deck builders so much as guys who "have built decks before". Expect no corrections on what Todd Ratajik deems as "good enough"."

"Going to a 50/50 xeriscape. Mr Gola had fabulous design ideas that he brought to fruition. I had to do one section at a time. Sometimes a large area sometimes small. He was always attentive to my requests large or small. He does that extra to make sure things are done right. His prices are always fair, his crew polite and hard working, results keep me coming back and I most highly recommend Q’s Landscaping. High moral standards show thru in his design and attention to detail."

"George and his team installed a very large system for us. Our property is just over an acre. George submitted a very competitive bid and installed the system on time. His crew was outstanding as was George. We had an fantastic experience and I highly recommend Diamond Irrigation!"

"Outstanding job! Thanks guys"

"Gustavo is amazing ! He comes out and talks with you about what you want. He provides a bid by email. Once you approve it, he coordinates with you on when the job can be done. He has done multiple jobs for me and everytime he has done e an outstanding job. He stands behind his work and that is not something that every contractor does. He can do so many things for less than the competition around here and he does such a good job. I wholeheartedly recommend Gustavo."

"First off, WE cannot thank Chris and team enough for the level of work they put into our yard! It was a difference maker! The level of customer service these guys deliver is really special. There are many "like" companies, and they all have their busy schedules and skills, but Chris and Neptune just stood out well above everyone else. It started with the quote. He arrived on time and prepared, and had the quote done the next day. Once we scheduled the job he was on time and managed the job personally. Our job was quite complicated to include water pressure issues, and we could not be happier with the completed project! You just don't expect this level of customer service from companies like this, at least we didn't, and what a refreshing surprise to know that company's like Chris' DO exist. The old addadge that customer service matters is so important, because "word of mouth" advertizing can be so powerful. Chris can count on us to share our story! We appreciate the pride these guys put into their work. Thank you Neptune!"