Get matched with top bathtub restoration pros in Quinlan, TX

"Last October, my sister, an elderly veteran living alone, contracted Genie Bath Systems to remodel her master and guest baths. She was diagnosed cancer and passed before the remodel was complete. Which, to be fair as we were not able to work with Genie while attending to my sister. The contract was expensive. Very expensive. The cost of the remodel is close to 1/4th the value of her home. I noticed there were issues with the remodel that showed a surprising lack of attention to detail. Genie sent people to address the issues twice. Yet issues remain. My calls to my contact at Genie are now being ignored. Also, the only document I have for the remodel is the contract my sister signed. It is not detailed. I have and continue to ask for a breakdown of the cost. An estimate or work order. This request is also being ignored. I am disappointed and have to wonder why Genie will not provide this information. I have several other questions for Genie that I will not go into here. But based on my experience, I cannot recommend Genie. In fact I would warn anyone considering Genie to be very careful about the cost of the contract."

"The Expo home came out, and they installed a step-in shower for the family; their work was excellent. We worked with Da'Monte, Kawin, and John, and they were very professional. We would recommend them to anyone needing this type of service."

"Great! Luis was excellent and solved our problem."

"Went really well. On time and finish on schedule. Really happy with finishing results."

"Kevin Rex and Thomas are the Most Experienced, Professional, Diligent, Determined Punctual, Dependable and Likable Plumbers/Tradesmen we’ve ever worked with. My 86-year-old Mother bought a 50-year-old house with same owners for 50 years who had never updated nor maintained any of the toilets, sinks or HVAC. There were numerous plumbing problems with the old house. My husband & I care for the needs & repairs in my Mothers Life. We called another local plumber that stood us up twice for two weeks. I refused to work with them when they delayed coming a third time. I went online to get a plumber to my mothers house that day! (This was already 4:45 pm) Kevin answered for Leak Stop and he said Thomas would come over after his last appointment. Thomas unclogged 4 sinks with 50 years of Slime and Gunk. He permanently repaired a toilet that had previously overflowed several times because the Handle got stuck in UPposition. There was damp carpet in the master closet. Thomas did a Foundation Pressure Test to determine the foundation was NOT leaking. Therefore the damp carpet in the closet was due to the previous overflow of the toilet. We were so impressed with Thomas’s determination to evaluate our water problems Correctly instead of Quickly. He was now working into tree hours in the evening to solve our plumbing problems. We said the kitchen sink had very little water pressure. He went outside to the street to test the Cities water pressure. It was fine. He said it was probably IN the kitchen sink faucet that caused low water pressure. He’s coming back to repair that after we choose my mothers new faucet. We were so very impressed with Thomas’s knowledge and work ethic. Leak Stop did NOT gauge us with the price because it was late in the day and into the evening. Thomas assessed the water stains in the ceiling by going up into the attic to find that the HVAC runoff pipe was cracked or broken. He agreed that he would return the next week when we were there with my mother to repair the cracked pipe. 5 days later, the ceiling over my mothers bathtub collapsed. That was NOT in the area that showed any signs or stains of water leakage. We called Kevin Rex immediately and he said he’d be there within the hour. He discovered a runoff tube (very old) had popped off the HVAC apparently when the AC guy had come two weeks earlier to blow out a clogged pipe. The HVAC had been newly installed two months prior. The AC guy never checked the old tube that he blew out. The AC water drained for over a week onto the bathtub ceiling. Again, Kevin and Thomas worked into the night to tear out the ceiling, remove wet insulation then repair all tubes and pipes that had shown leakage in other areas of the ceiling. Kevin also called an HVAC Pro to insure the repairs were correctly made. They worked five hours strait to repair my mothers ceiling, pipes and cleaned up so well, you would never know a repairman had been there! My 86-year-old mother Loved both of these guys. My husband and I Love them too. They came, worked and stayed in a time of Crisis. They worked above and beyond the call of duty for one day. My mother is in Sunnyvale and we live in McKinney. We will called Kevin & Thomas at Leak Stop for any plumbing issues we may have in the future."

"Awful! Workmanship was poor, no-show rate high. No “work crew” as promised; contractor brought his wife and minor children to “help”. Products ordered and paid for, damaged during installation necessitating do-over. Did not do installation following manufacturer recommendations. Blamed manufacturer for quarantine-related delays, but we verified order and ship dates with the manufacturer. Delays were contractor’s fault. Contractor made repeated draws on labor charges; stopped showing up when draws exceeded contracted labor fee. He collected state sales tax but has no tax permit on file with TX Comptroller’s Office. Posted photos on Facebook of other projects he was doing while he told us he had to quarantine due to COVID exposure. Never finished project; 60 days after bath remodel tear-out started, we hired a plumber and are completing finish work ourselves. Have posted other reviews and found that contractor has posted fake reviews for his own company. Reported to Facebook, and FB removed his business page."