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"Think twice before hiring this company. This review is based on how we were treated by the owner Donnie Ferguson. We hired Diamond Decks to install a patio cover in our backyard. The cover is beautiful. The material matches the house and the craftmanship of the fireplace, roof and woodwork are exactly what we wanted. Here’s where it all went wrong. The last job was to stain the concrete both existing and the new walkway we had them install. The crew did not power wash the 10-year-old concrete before staining. We contacted the project manager right away and asked why they were not power washing and he said the crew didn’t think it needed power washed. Ten years of dirt and they didn’t think it needed power washed? Prior to staining, the crew put samples of the color on the concrete and asked for approval of the color. They didn’t wait for the stain to dry but had us sign off on the color while it was wet. The certificate we signed says “Do not sign this certificate until all services have been satisfactorily performed and material supplied or goods received and found satisfactory.” Despite this warning they had us sign the certificate prior to the stain and seal being applied. Let me also point out that no one asked us what we wanted the stain to look like or guided us in any way to get the look we wanted. The stain looked nothing like we wanted so they came back and applied another color and seal and made it worse. We reached out to Donnie and let him know we were not happy with the stain. His resolution was to charge us another $10,000 to do an overlay on the two patios and then apply another stain. Donnie believed it was the old concrete that was the problem and thought we needed an overlay. We received quotes from two other companies to fix the stain. Neither company thought we needed an overlay. Instead they would remove the seal and stain and reapply the color we wanted. We again reached out to Donnie and respectfully asked for a reduction in our final payment of $7500 to fix the concrete stain. This was his reply: Absolutely not. We are experts and what we do and the color selection you picked does not need multiple coats. I do not care who you are getting your false information from. And you cannot remove foot print and terrible texture work that is in the concrete work we did not pour. The imperfections would be difficult for anyone to see because they are enhanced once the color and sealer are applied. This has one of the best sealer you can use and this is specifically why the form says DO NOT SIGN THIS FORM Unless you approve the color. It’s not an easy product to strip off hence the reason it last much longer and that’s why we use it. The balance owed is now past due $41628. I will need payment in full by the end of day or I will need to notify the attorneys that the contract breach is made. You’ve signed all the paperwork we asked of you and now you wanna insult us by telling us you want us to refund money cause you don’t like what you selected. This is the owner of the company, threatening, insulting and hostile. We of course were not in breach of contract and he knew it. They had just completed the work seven days ago. Again, think twice about hiring this company. They showed a total lack of concern about our dissatisfaction and blaming us for the results of the concrete stain. I will say that Casey, the project manager, was always professional and showed empathy for our concerns."

"We had a concrete sidewalk and a 12 X 11 pad poured. The team did a fantastic job and it looks great."

"The tree was desperately needed soil and he provided of the things that needed and he did it immediately after I've had several landscapers called and they told me they couldn't get to me this week he came immediately and helped me out, he rescued me."

"Advertised as fast and lower costs. Initially, I thought so but the price ended up being comparable to other professional pool service quotes. Response time was fast and serviceman friendly and approachable. Unable to fix the pool light for quoted cost, spa light was done under cost but no receipt for part or manual provided even when asked for. (Might have been an on hand part from a previous order or job). Felt more like a friendly neighbor helping out instead of a pool business. Pool cleaning service was quoted and then said to far to come weekly. Nice guy, fair job - get what you pay for."

"Hector and his crew came out to do a tile job for me around a back yard pool. They completed the job as scheduled and worked late into the evening to meet the deadline. Everything looks great. Very professional as well."

"BEWARE OF THIS COMPANY! They like to bully, intimidate, and retaliate against a customer that brings up concerns on work that is being done at your house. They will greet you with smiles laugh and joke, but once they hook you with the deposit, you are in for an adventure of your lifetime. This company has threatened to sue me if I posted a bad review. They also stated they have my wife on video being a racist to his employees. Please read BBB review, Angie list reviews and do your own research. Do not let the 250 five star reviews fool you. The reveiws fooled me and I was treated in a manner that has lead me to submit a complaint to the Texas Civil Rights attorneys and American Disability Attorneys. Veterans, Women, and Minorites, please read below. Donald (Donny) Leach stated: “The problem is that you and your wife do not talk” “ Your wife has been the problem since Day 1” “ You have lost your privileges to talk to me” What does that mean? “ You people are disgusting” What does that mean? “ You people are pathetic “ What does that mean? “ You people need mental help, you people are sick from the head” What does that mean? Donny, please tell the readers who “ YOU PEOPLE” are? Is it the mental health people? Is it the Veterans and Disabled Veterans? Is it the minority people? Or is it the women? As a Disabled Veteran, I take offense to those comments due to my disability. These words are covert racism and of course the owner Donald Leach was going to accuse my wife of being racist and being hostile in OUR home. My wife was addressing some concerns we had about the cabinet install. Those concerns were not being addressed and the Cabinet installer Ty was not allowing my wife to speak about the concerns. When this happend, my wife got frustrated, my wife raised her voice and yes, my wife did say “That wall looks f***** up” since that seemed to get Mr. Ty attention and quickly get Donny on the phone. My wife is a retired combat veteran, the voices will increase in volume, the tone will change, and the situation will get awkward. Yes, the military voice came out. Understanding why my wife was so upset about the installation was because she was not being heard and was never allowed to speak. Donald Leach was not allowing my wife’s voice to be heard in OUR own home. You calling me and verbally abusing my wife while I am on the phone in conference is very hostile on your part. You made sure to call me back and tell me you would sue me if I posted a bad review of your company. Intimidation, bullying and belittling is a hostile phone call that you did on your part. Discrimination covers protected bases such as Disability, race, color s** (gender identity). As a Disabled Veteran In America, my wife and I face backlash from people who do not believe that mental health is a disability. This is why people call us names such as pathetic, disgusting, we need help, we are crazy, we are coming unhinged. These words have been used by people who are not educated with mental health disability. I suffered a TBI in December 2005 while patrolling in Iraq, my wife serves as my care giver to better understand information that someone else is providing. My wife is asking questions so I can better understand the information and the process. This is my disability, and I will have to live with this all my life. PTSD is also a disability Donny, you have discredited mental health, you have harassed my wife in OUR home, you have belittled me, and you have belittled my wife’s race. You also stated my wife was using the black race card just like every other black person in America, what does that mean? CONSUMERS: please do your own research, when you read the bad reviews, you will see this is how they treat customers. If you want to hire a company and not have any input in the project, this may be the company for you. David Mendoza US Army (Retired)"