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"Think twice before hiring this company. This review is based on how we were treated by the owner Donnie Ferguson. We hired Diamond Decks to install a patio cover in our backyard. The cover is beautiful. The material matches the house and the craftmanship of the fireplace, roof and woodwork are exactly what we wanted. Here’s where it all went wrong. The last job was to stain the concrete both existing and the new walkway we had them install. The crew did not power wash the 10-year-old concrete before staining. We contacted the project manager right away and asked why they were not power washing and he said the crew didn’t think it needed power washed. Ten years of dirt and they didn’t think it needed power washed? Prior to staining, the crew put samples of the color on the concrete and asked for approval of the color. They didn’t wait for the stain to dry but had us sign off on the color while it was wet. The certificate we signed says “Do not sign this certificate until all services have been satisfactorily performed and material supplied or goods received and found satisfactory.” Despite this warning they had us sign the certificate prior to the stain and seal being applied. Let me also point out that no one asked us what we wanted the stain to look like or guided us in any way to get the look we wanted. The stain looked nothing like we wanted so they came back and applied another color and seal and made it worse. We reached out to Donnie and let him know we were not happy with the stain. His resolution was to charge us another $10,000 to do an overlay on the two patios and then apply another stain. Donnie believed it was the old concrete that was the problem and thought we needed an overlay. We received quotes from two other companies to fix the stain. Neither company thought we needed an overlay. Instead they would remove the seal and stain and reapply the color we wanted. We again reached out to Donnie and respectfully asked for a reduction in our final payment of $7500 to fix the concrete stain. This was his reply: Absolutely not. We are experts and what we do and the color selection you picked does not need multiple coats. I do not care who you are getting your false information from. And you cannot remove foot print and terrible texture work that is in the concrete work we did not pour. The imperfections would be difficult for anyone to see because they are enhanced once the color and sealer are applied. This has one of the best sealer you can use and this is specifically why the form says DO NOT SIGN THIS FORM Unless you approve the color. It’s not an easy product to strip off hence the reason it last much longer and that’s why we use it. The balance owed is now past due $41628. I will need payment in full by the end of day or I will need to notify the attorneys that the contract breach is made. You’ve signed all the paperwork we asked of you and now you wanna insult us by telling us you want us to refund money cause you don’t like what you selected. This is the owner of the company, threatening, insulting and hostile. We of course were not in breach of contract and he knew it. They had just completed the work seven days ago. Again, think twice about hiring this company. They showed a total lack of concern about our dissatisfaction and blaming us for the results of the concrete stain. I will say that Casey, the project manager, was always professional and showed empathy for our concerns."

"We had a concrete sidewalk and a 12 X 11 pad poured. The team did a fantastic job and it looks great."

"I had a very disappointing experience with Stain Tech. The owner, Dereck, was unprofessional and did not provide a warranty for his work. He stamped and stained our patio on an unusually hot day (103 degrees), which led to bubbling and discoloration—something any industry professional would avoid. Despite multiple attempts to fix the damage, the repairs were never completed properly. To make matters worse, Dereck transferred us to another contractor, charging an excessive amount, yet the patio is still blistering and looks awful. Dereck was cocky and unpleasant throughout the process, and the quality of workmanship was severely lacking. We highly recommend Not using this company."

"Granite Brothers did a wonderful job on our kitchen countertops and my wife and I are extremely pleased with the end product. Great price for top quality work. Brad, Mike, and Jessie went above and beyond to make the project PERFECT and we are very thankful for their hard work. We will use them again in the future."

"Frank and his team did an amazing job completely replacing every screen in our existing (15 yr old+) pool/deck enclosure in Austin. We have a very challenging site, with difficult access on all sides, and they found a way to make it work through ingenuity and know-how. I wish Frank and team had built our original structure. Regina, in the office, was also very responsive and helpful related to scheduling. Highly recommend."

"Hector and his crew came out to do a tile job for me around a back yard pool. They completed the job as scheduled and worked late into the evening to meet the deadline. Everything looks great. Very professional as well."

"If this Chris Carters business then very displeased with his response and added prices that i was not told about, i have a two year warranty and Chris will not respond, just needed him to address a problem. He will not respond, Chris did perform his job well, but he will not respond. Now if i have the wrong Carter company, then i apologize. There are two Carter company’s."

"What started off as a great experience turned sour real fast. I was referred to Fernando by a friend of mine that owns a BBQ store, and he was fast and responsive with the design and bid. I approved the work on April 12 and it started right away. We had our granite selection done on April 19, and that’s where it all stalled. After no contact for quite a while I sent him a text message asking about when they were returning and I was told that they would be by today (May 20) in the morning. After waiting at home all day nobody showed, no phone call, no text message. I asked him what’s going on and he’s now telling me that the granite is still being fabricated. Also we had French drains which were supposed to be built around and clear, but no care was taken and now the patio is flooding into the house. I messaged him about this and nothing was done. All we ask is that we receive honest communication, which just isn’t happening. Once the lies start it’s impossible to get back on the right path and now he’s in possession of my money, my grill/flattop/accessories and I have nothing to show except an uncompleted outdoor kitchen."