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"Gas fireplace refurbishment, chimney cap repair, and dryer vent clean-out"

"They did a great job"

"I cannot say enough good things about my recent experience with Auger Pros Plumbing, specifically the incredible technician, Justin. From the moment he arrived, it was clear that I was in capable and professional hands. Justin showed up early for our scheduled appointment, which immediately set a positive tone for the day. His punctuality was matched only by his outstanding attitude - he greeted me with a warm, genuine smile that instantly put me at ease. It's rare to find a service professional who combines technical skill with such friendly, personable demeanor. During our service call, Justin expertly handled multiple tasks: Performed my yearly water heater flush with precision and care Installed a new bidet with meticulous attention to detail Replaced shower fixtures seamlessly Skillfully cleaned a clogged p-trap, resolving the issue quickly and efficiently His work was not just technically proficient, but also clean, organized, and completed in a timely manner. Justin's professionalism and expertise truly represent the best of what a skilled technician should be. I highly recommend Auger Pros Plumbing, and my strongest advice is to specifically request Justin. His combination of technical skill, punctuality, and excellent customer service makes him an exceptional technician. Thank you, Justin and Auger Pros Plumbing, for an outstanding service experience!"

"Lauro was very professional and courteous. He wore protective booties on our floors and was very thorough in his work."

"CW was supposed to show up to install a kitchen faucet between 8:30am and 12:30pm on Monday March 10, 2025. They didn't show up or call. When I called them they said the plumbers were still at another job. I told them to forget coming to my job."

"I'm a first-time customer and was greatly appreciative and impressed with the service. Joseph was responsive, prompt, professional, kind and knowledgeable. I'm thankful he came out to help with my late night emergency. I would highly recommend this company."

"This review will sound like I was paid to write it, and I was not. Promise! I am just that impressed. I am completely blown away! In a nervous, and frantic panic I called CR Plumbing to get some help. I have never had to call a plumber before. My drain was backed up and flooded my laundry room. It was a disaster. I called and spoke with Autumn, she automatically calmed me down. She was very quick getting all of my information, and getting an appointment set up. She had a way to calm a crazy, panicked, stressed mom out. Her customer service was outstanding as well. Autumn thank you for everything. Within a FEW hours Nick and Nathan were out to my home to fix this huge headache of a mess. I am not kidding, within not even 20 minutes they had it fixed and everything working great! We are a home with an immunocompromised kiddo, they offered to wear booties or take their shoes off, and wore masks. They didn't even have to ask me if I wanted them to wear the masks. As a family who is very worried about germs, they sure did make sure to make us feel comfortable and safe. They even went above and beyond to state they were not sick or experiencing any sickness symptoms. Like REALLY, that was amazing. Nick and Nathan made sure to answer all of my questions, and make sure everything was up and working. They even offered to ziptie my washer drain thing, and take out the towels to the trash that were wet. I did not let them but they offered. Where do you get this customer service? I surely have never had someone let alone a company have this amazing customer service. CR Plumbing, you guys have won my business and will be the only ones we will ever use! You guys are amazing, and I am so grateful I bumped into your company on google. You will forever be our favorite and go to. Autumn, Nick, and Nathan (You are the only ones I spoke with) You guys seriously have made such a huge difference in our lives, with your kindness, professionalism, quick service, and patience. I am sure the rest of the team is just as great. The world needs more people like you guys, and more companies that truly understand customer service like you guys do. Thank you again!"

"Koen Plumbing was very responsible, professional, respectful, honest, and do quality work. They replaced the first plumber I hired for this job as the first plumber was a terrible . The difference between was night and day. Koen plumbing returned calls, showed up on time, did quality work and then followed up. I would highly recommend"

"This was the first time getting my dryer vent cleaned, so I did not know what to expect. The technician was friendly and helpful. The only reason that I did not give 5 stars is that I wish he had explained in greater detail exactly what was going to happen when he learned that it was the first cleaning. Perhaps it is partially my fault for not asking more question and for not watching what they were doing. I later found out that their cost was a little higher than another company, and I was surprised by the service fee (which I assume was for using a credit card, but there was no other option than to pay with a credit card)."