Get matched with top septic tank pros in Forney, TX

"We had just purchased our home and after a few days found that the septic system was having a problem - it smelled terribly. A septic contract was a required part of the purchase, however, after 2 months that company was making no headway in getting it fixed and we were unhappy and our neighbors were becoming annoyed with the smell too (understandably so.) We decided to try Total Septic upon recommendation of another neighbor. They were able to schedule our service for the next day. After a few minutes diagnostics, their technician felt confident he knew the issue and went to go get parts. That same afternoon, he replaced the air pump and verified aeration of the tank and explained it would take about 4-7 days to clear the smell. It did and we are extremely happy. I'm not the greatest fan of "star" ratings, but to explain my own below: 1) Work Quality 4.5/5, could it have been better (how it was mounted, setup, etc, yes, but for the price, I think they did a great job and anything more, probably would have required more time and more planning, nonetheless, those options weren't presented, so as close to a '5' as you can get. 2) Customer Service - Absolutely a '5' - Hands down excellent. They did not require a bunch of coordination or paperwork before coming out, they just made the appointment and fixed the problem asking for payment immediately after. We also chose to sign a support contract with them so we can continue to enjoy their excellent service. 3) Value for the money - I had priced replacement pumps and thought that was the problem, but I would be taking a gamble that my uneducated diagnosis from internet information was wrong. I received expert service and experience as well as same-day replacement for nearly the same price. In summary, I could not be happier with the service and people at Total Septic!"

"John was prompt, professional - went above and beyond what I expected. Not only were my tanks bigger than I thought, he checked my lateral lines and they also needed cleaning out. He did both the tanks and the lateral lines explaining what he was doing through the whole process plus stuck to his original quote given based on smaller tanks. He was very personable and treated his employee with respect, never once talking down to him. I was impressed with his work and highly recommend him for any septic work."

"From my first meeting with Jeffery, the owner of Weaver Excavating & Septic, till after the install and instruction on my new system, all my questions and concerns were taken care of quickly and professionally. Excellent Company."

"Charleys came out on an emergency call on a Saturday night and he took his time, went above and beyond to make sure the tank was clean, found the actual problem, called a plumber at 10 pm to make sure he could come first thing in the morning. I will definitely call him again."

"I was extremely pleased with the work from Alb’s Brothers Plumbing. I had a problem with my water heater where I had water leaking from my ceiling. The technician was very knowledgeable, had the correct tools and got there quick. I’m glad that I can rely on a plumbing company who is there for my plumbing needs."

"Roel was amazing. He explained and answered all my questions about everything. Unlike most companies, I didn't feel overcharged by any quotes. Being a first time home buyer, I didn't know anything about the septic tanks. He found that I had 3 tanks and cleaned em and advised me on what to do next. I will definitely use them again and recommend em to anyone who asks."

"Please note the service was impeccable & informative. I am a pleased customer. I was able to work out a price that was affordable for me & could even give a tip. The gentleman was very kind, professional, & courteous. A big IF, I had a plumbing issue, I would contact New Trinity again because I know we would work out a great deal."

"They were here June of 2016.  It cost $375."

Owner operated with over 32 years of experience! We have the experience and dedication to bring your dreams to reality! We guarantee your satisfaction, and we won’t leave until the job is done right. Call or click to schedule a free estimate today!