"I am so happy with the replacement windows and new metal roof. They really exceeded my expectations."

"Brandon is wonderful to work with! He did everything he said he would do and was always available to answer my questions. I love my new windows!"

West Texas Exteriors is a home remodeling company specializing in window and door installation, metal roofing and seamless siding. I'll be perfectly candid with you—some of my competitors here in West Texas are extremely pushy and use high-pressure sales tactics. The funny thing is, some of these companies' former customers get sick and tired of being sold to—so they come to me because I'm the OPPOSITE of a pushy salesman. I want to have an honest conversation with you about your needs for replacement windows, door replacement, a new roof, roof repair or new siding near Amarillo, Lubbock, Midland-Odessa rather than force you into buying something.\n\nWe have the most talked about customer service in West Texas for a reason. Simply put, you're not just a customer—you're a member of the West Texas Exterior's family. You get the same treatment we reserve for our dear old mom and pop. Call us today!

"The representative was late so I called and he had forgotten about the appointment. I showed him the windows and described what I was looking for. He took pictures and said he would talk to his boss. I didn't get a reply so I called the representative's cell phone and left a message. No response. I called the office twice and left a message and still no response. This was over a time period of about a month."

Groundworks is the North America’s leading and fastest-growing foundation repair and water management solutions provider. Groundworks is a vertically integrated company with its own manufacturing operations and a world-class software solution, allowing us to serve our customers more effectively. From the first phone call to the annual maintenance offered, our customers have peace of mind knowing we’re there with one mission – to repair, protect and improve their home.

"Mr. Ferrell first connected his computer to my computer via internet and worked for quite a few hours trying to determine what exactly was wrong. The next day he continued working from his computer for several hours. He determined he would have to have my desktop tower to complete the repair. He and my son met in Huntsville to exchange the tower. He then cleaned up a lot of what was wrong and reloaded Windows 10. He deleted the D: drive which had way too much memory allotted to it. The tower was returned and I plugged it all back together and it is working better than it did when I first purchased it. I would use him again and I recommend him highly to anyone needing computer updating and/or repair. His work is warrantied and he is very personable, knowledgeable, and helpful."

"When putting in the request for the plumbing issue, it was immediately responded by the CHW (Choice Home Warranty) Rep via phone, text and email with the appointment and company (IGD Plumbing) that will be providing the services. The window time for my appointment was convenient, as IGD Plumbing was able to contact me when the Tech was 30 minutes away. IGD Plumbing sent me a text with the tech's picture so that I would know who I will be expecting early the day of the appointment. The Tech arrived on schedule, promptly went to the plumbing issue and was immediately able to make an assessment of the issue. The hose had a pin hole leak and he was able to replace it and be on his way."

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction, from the start to the completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every client in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

Our mission at Clearview Panes, LLC is to continue the growth of our business by doing right by all of our clients. We love seeing that one of a kind smile on a home owners face at the end of a project! Clearview Panes, LLC stacks up with the competition and surpasses it with competitive prices, second to none workmanship and a prompt/responsive team! We give you quality that you can measure, and a finished product that will enhance your home forever. Call us today!\n

"AHS needs to step up to the plate when their representative companies fall short. 
Our refrigerator broke in June and they sent a repair company who "fixed" the problem telling us to wait a few hours and then the fridge should be cold.  Several hours later the fridge was still at room temperature.  Upon contacting the repair company, they said they could not fix it then and would have AHS send out someone else.
Several days later, a second repair company came.  They said the first company had messed up the repair and determined that parts were required.  Ordering the parts would take two weeks, so they scheduled a return in three weeks.
At the return date, we received a call that the repair truck had broke down and they would need to re-schedule (not send an alternate or have someone come the next day, but re-schedule).  The new date was the day we were to leave for vacation.  We told the dispatcher that it would need to be a morning appointment.  When they called the day before to give the window, it was an afternoon appointment.  We told them that they had promised morning and they said okay and they would change it.  As we were leaving for vacation at 2:00 PM, we got a call that the technician was on his way.  We told them that they had promised morning and we had to leave and they were not even apologetic.
The repair company then said the best they could do was three weeks later.  When they came and put in the parts, it still did not work and they said that we would need a new fridge.
AHS, under the agreement, offered two models for us to choose and we selected the one we wanted.  We requested stainless steel as that was what we had.  They informed me that I could only chose black or white and the upcharge to stainless was my problem.  When I asked for some consideration in light of what I had been through, the person only could say "policy this" and "procedure that".
SO AFTER ALL THIS - I HAD TO PAY $97.70 FOR STAINLESS STEEL.  THEY COULD NOT EVEN TAKE THAT ON THEMSELVES AFTER ALL THE ISSUES I HAD WITH THEIR REPRESENTATIVE SERVICE COMPANIES.


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