Failed to meet deadlines. Four months and counting on Bay windows. Total cost $14,200.00. Very poor communication. Owner called me a "liar" and hung up on me instead of accepting accountability for the lacking of his company. They want your money not your opinion. PS. There BBB standing was revoked for not responding to previous customer complaints.

It was excellent. I felt like they were dependable, honest, did what they said they would do, and gracious.

It was excellent. They took the spring down and installed the windows. They put back the siding back on the windows and caulk around the windows. They clean up the yard. I certainly use them again and recommend them to someone else.

Salesman quoted price verbally after reducing price by a couple thousand.. Did not follow up after repeated calls to the office.

The representative was late so I called and he had forgotten about the appointment. I showed him the windows and described what I was looking for. He took pictures and said he would talk to his boss. I didn't get a reply so I called the representative's cell phone and left a message. No response. I called the office twice and left a message and still no response. This was over a time period of about a month.

He Failed to follow up!

unknown

I called PK construction to get an estimate on replacing the 11 windows across the front of my house. I didn't reach anyone the first time and had to leave a message. A day or two later I got a call back, which I missed, and I played phone tag with the office for about a week. Once I actually talked to someone an appointment was made within the next week. My estimator was prompt, professional and respectful. He quickly prepared his estimate, and presented it to me. He didn't really explain the benefits of PK construction's products or installation. He was never pushy or rude. I was pleased with our interaction.

We had discussed replacing our windows so when PK sales representative showed us the type of windows they used and showed some of their former work we decided to go with their company. He gave us a quote that seemed reasonable for all that we wanted to do.
Within a short time Peter Larson, the owner, came to take measurements, answer questions and give his expert advice when asked. He was extremely easy to work with and very honest. The team worked quickly yet very careful to do every job correctly. It took about two weeks to complete our project. We are extremely pleased with the appearance of our house as it looks so updated and fresh with all that was done. We would definitely recommend this company to others and plan to use them in the future for other construction jobs.

They were recommended by a friend.  They had done work at her house and I have seen some of their work.  I priced windows with 5 different companies and then went with this company based on the quality of the windows and the price they quoted for the job.  We will use them in the future.