For little things, this company is pretty good. And by little things, I mean very small issues like fixing a leaky toilet. For bigger issues, like A/C or electrical, it becomes very difficult for them to find a contractor willing to work with them. The problem is that they, 2-10 Warranty, underpay their contractors and demand a long authorization call (around 45 to 60 minutes) for the contractor to authenticate the repair. And of course, the contractor does not get paid for that hour they're on the phone waiting. The contractor also does not get paid for the time it takes to diagnose the problem, and when authorization is finally given, the rate they do get paid is below the going standard rate in your area. So what happens? They can't find anyone to do the job because no one is willing to work with them. However, they're very proud of the fact that YOU can contract an out of network company and pay out of YOUR pocket. They will reimburse you, BUT the contractor still has to call for authorization before any work is done. So.... That means YOU have to find someone to diagnose the job for free and/or sit on the phone for an hour for free. It may be possible to find some one desperate for work with little or no experience or liability insurance, but any reputable company will ask to be reimbursed for the time they are on your job. The people at 2-10 are very polite, but they don't get anything done in a timely matter. And when they do get something done, it's the wrong part, the wrong info or the wrong contractor. Having no A/C is considered an emergency with the temps are above 95. Well, here it it in the 100's and still no a/c because they can't find the parts. They can't authorize the A/C company to use their own parts. 2-10 has to find the part cheaper somewhere else. So much for an emergency! Having no electrical power going to your a/c unit is not considered an emergency. They will respond within 24 to 72 hours. I'm not sure where the logic is in that. I am currently waiting on an electrician who I will pay out of pocket. Even though 2-10 has acknowledged that they can't find anyone willing to comply with their demands, I am not covered for reimbursement if the contractor doesn't call after doing the diagnostics but before doing the job. I could go on and on about their silly loop holes, but there is really no point. They refuse to deviate from their guide lines for any reason. They take their time and make things so difficult on the homeowner, that in the end, the homeowner must give up in order to get the job done. In my case, I've held out as long as I can with no A/C. I can't wait any longer, so I will pay for it out of pocket. I wish I had known 20 days ago that I would end up paying out of pocket. At least the A/C electrical would have been repaired by now.
"},"url":"https://www.angi.com/companylist/us/az/unknown/2-10-home-buyers-warranty-reviews-9346957.htm"},"position":4},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"American Heating & Air Conditioning","address":{"@type":"PostalAddress","addressRegion":"TX","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Teresa E."},"reviewBody":"Response from provider was immediate. Service was, from start to finish, very prompt, thorough and well-done. The service provider's office and provider himself kept us regularly informed of status and was organized around scheduling and providing quote and information. Service was provided in a professional and courteous manner. Very much appreciated the follow-up contact post-install to confirm that all was good. Service was truly top-notch. We highly recommend American Heating & Air Conditioning. Great job Joshua, Caitlin, and team! "},"url":"https://www.angi.com/companylist/us/md/fallston/american-heating-and-air-conditioning-reviews-8007262.htm"},"position":5},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"Willis Climate Control","address":{"@type":"PostalAddress","addressRegion":"TX","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Eva C."},"reviewBody":"We went to out to dinner and came home and our outside A/C unit was not working. We called after 5:00 on Friday and left a phone message. Call was returned about 45 min.later and Mr. Willis was at our home in about 20 min. and fixed our unit. We are elderly with large inside dogs that we could not take to a motel room. The prospect of spending the night without A/C on such a hot day was pretty gruesome. We were surprised he made it so quickly, but Mr. Willis told us he liked to keep his customers happy. He made us very happy. Our previous A/C man retired and we chose Willis Climate Control out of the phone book, because his add specifically stated he worked on our brand of unit. What luck to find him. He has serviced the unit three times over the past several years, including helping us with a warranty claim on the coil, and then subsequently finding that the circuit boards on the heating unit were fried due to a lightening strike. He has our highest recommendation.
"},"url":"https://www.angi.com/companylist/us/tx/longview/willis-climate-control-reviews-5272862.htm"},"position":6},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"Sherrell AC & Heating","address":{"@type":"PostalAddress","addressRegion":"TX","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Scharlene R."},"reviewBody":"I called Sherrell AC & Heating because one of our air conditioning units was no longer cooling. The tech was friendly and very professional. He located the problem in a short amount of time and corrected the issue. We would highly recommend them to anyone who asks. I'd also like to mention that the price we paid not only includes the service call, but an annual maintenance contract as well. "},"url":"https://www.angi.com/companylist/us/tx/forney/sherrell-ac-and-heating-reviews-2659503.htm"},"position":7},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"Acme Air Conditioning & Heating LLC","address":{"@type":"PostalAddress","addressRegion":"TX","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Brayton S."},"reviewBody":"Awoke this morning to 85 degrees inside my house and with 102 degree temperature highs in my area I could not wait for repair. My home warranty provider failed to secure a company to fix my A/C same day so I contacted Mark at ACME Air Conditioning. He was able to send a technician out immediately. Cody, the technician, was able to quickly diagnose and resolve the problems with my A/C unit and went the extra mile to help me ensure I was reimbursed by my home warranty provider. Thanks to ACME Air Conditioning and Heating for making my home livable for my family."},"url":"https://www.angi.com/companylist/us/tx/longview/acme-air-conditioning-and-heating-llc-reviews-4612560.htm"},"position":8},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"ERA Climate Technologies","address":{"@type":"PostalAddress","addressRegion":"TX","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"David C."},"reviewBody":"They are just very responsive; if our air conditioner breaks down, they are willing to get out here very quickly to help us out. They offer twice a year maintenance kind of program; they will come and check everything out; we just like that. They try to take care of us, and they are out here very quickly if we need something. They will return our call if we make a phone call to them."},"url":"https://www.angi.com/companylist/us/tx/longview/era-climate-technologies-reviews-5272623.htm"},"position":9},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"SUPERIOR AIR COND & HEATING","address":{"@type":"PostalAddress","addressRegion":"TX","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Barbara L."},"reviewBody":"We are having a rather large remodel done and our contractor recommended Superior to install the new air conditioning/heating system that was going to be necessary for our added space. Randy ( the owner ) did the work himself . He was prompt, courteous, and answered all of our questions. We are pleased with the overall experience and would recommend this business."},"url":"https://www.angi.com/companylist/us/tx/longview/superior-air-cond-and-heating-reviews-5272786.htm"},"position":10}]}
Heating And Air Conditioning Service reviews from real Angi homeowners in East Mountain, TX
They replaced my heating system about 10 years ago and the have been my heating people ever since.
Patricia A.
1.0
07/2015
Let me start by saying that there is very little choice on which home warranty you can purchase. It's either this or nothing. And something is better than nothing, right? Maybe. To date I have been without A/C since July 8th (it is July 28th today). I live in Texas where the heat index is...
Teresa E.
5.0
05/2015
Response from provider was immediate. Service was, from start to finish, very prompt, thorough and well-done. The service provider's office and provider himself kept us regularly informed of status and was organized around scheduling and providing quote and information. Service was provided...
Eva C.
5.0
08/2013
We went to out to dinner and came home and our outside A/C unit was not working. We called after 5:00 on Friday and left a phone message. Call was returned about 45 min.later and Mr. Willis was at our home in about 20 min. and fixed our unit. We are elderly with large inside dogs that we...
Scharlene R.
5.0
04/2013
I called Sherrell AC & Heating because one of our air conditioning units was no longer cooling. The tech was friendly and very professional. He located the problem in a short amount of time and corrected the issue. We would highly recommend them to anyone who asks. I'd also like to mention...
Brayton S.
5.0
08/2012
Awoke this morning to 85 degrees inside my house and with 102 degree temperature highs in my area I could not wait for repair. My home warranty provider failed to secure a company to fix my A/C same day so I contacted Mark at ACME Air Conditioning. He was able to send a technician out...
David C.
5.0
06/2012
They are just very responsive; if our air conditioner breaks down, they are willing to get out here very quickly to help us out. They offer twice a year maintenance kind of program; they will come and check everything out; we just like that. They try to take care of us, and they are out here...
Nexgen Comfort Services is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.
"Sept 24, 2025. Well, I have to say this duo team did such a professional job on the new hvac system. I could tell Omar and Eric had the experience and really cared about the proper installation and doing everything correctly. I would definitely recommend this duo team for any work needed on AC work or installation! Also, I would thank Nex Gen for working so well with our home warranty provider.
For working with so well with our home warranty provider. "
Chuck K on September 2025
Nexgen Comfort Services is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.
"Sept 24, 2025. Well, I have to say this duo team did such a professional job on the new hvac system. I could tell Omar and Eric had the experience and really cared about the proper installation and doing everything correctly. I would definitely recommend this duo team for any work needed on AC work or installation! Also, I would thank Nex Gen for working so well with our home warranty provider.
For working with so well with our home warranty provider. "
Napps Industries is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability, is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business.
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Allen M on August 2018
Napps Industries is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability, is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business.
At A/C Contractors, our team understands how important it is to keep your home comfortable all year long by having the best and most dependable cooling and heating system. Our HVAC services will help ensure you have a clean, safe and efficient home environment. For over 40 years, our skilled team of friendly cooling and heating professionals has provided effective and dependable HVAC and air quality maintenance, furnace repairs, emergency repairs, heat pump replacements, plus repair and installation services for residents throughout the Longview, TX, community and beyond.
"Rep showed up on time. Quickly diagnosed the issue and had the A/C blowing cold shortly after. Outstanding technician. He pointed out other possible issues to address."
Chuck W on October 2024
At A/C Contractors, our team understands how important it is to keep your home comfortable all year long by having the best and most dependable cooling and heating system. Our HVAC services will help ensure you have a clean, safe and efficient home environment. For over 40 years, our skilled team of friendly cooling and heating professionals has provided effective and dependable HVAC and air quality maintenance, furnace repairs, emergency repairs, heat pump replacements, plus repair and installation services for residents throughout the Longview, TX, community and beyond.
"Rep showed up on time. Quickly diagnosed the issue and had the A/C blowing cold shortly after. Outstanding technician. He pointed out other possible issues to address."
Winston Water Cooler, LTD was originally established in 1963 by Al Winston as Winston Water Cooler Company. The core business was selling and servicing water coolers and fountains in the DFW metroplex. In 1992 Mr. Winston sold Winston Water Cooler Company to Roy Ferguson. The company was renamed to Winston Water Cooler, Inc. At that time, the company added water purification to the line of products. In June 2000, Jane Butter purchased the assets of Winston Water Cooler, Inc from Mr. Roy Ferguson and formed Winston Water Cooler, LTD. Since 2000, Winston Water Cooler and our Family of Companies have expanded to over 55 locations in 6 states and over a dozen different services and over 600 employees. Our expansion has been fueled by our branch managers who are equity owners with skin in the game, deep relationships and strong ties to the local communities.
Winston Water Cooler, LTD was originally established in 1963 by Al Winston as Winston Water Cooler Company. The core business was selling and servicing water coolers and fountains in the DFW metroplex. In 1992 Mr. Winston sold Winston Water Cooler Company to Roy Ferguson. The company was renamed to Winston Water Cooler, Inc. At that time, the company added water purification to the line of products. In June 2000, Jane Butter purchased the assets of Winston Water Cooler, Inc from Mr. Roy Ferguson and formed Winston Water Cooler, LTD. Since 2000, Winston Water Cooler and our Family of Companies have expanded to over 55 locations in 6 states and over a dozen different services and over 600 employees. Our expansion has been fueled by our branch managers who are equity owners with skin in the game, deep relationships and strong ties to the local communities.
Small local company operating on customer relations and a foundation of integrity. We started this company in August of 2023 with 15 years of experience in the field. Our goal is to give our community top tier service and guarantee affordable pricing and quality above all others.
Small local company operating on customer relations and a foundation of integrity. We started this company in August of 2023 with 15 years of experience in the field. Our goal is to give our community top tier service and guarantee affordable pricing and quality above all others.
In business since 1992, Tri-State prides itself on providing top notch services and products to it's many customers. Our Service Plumbing team is ready and willing to tackle your project. Simply reach out and we will dispatch a technician immediately to provide a quote and solve your problem!
In business since 1992, Tri-State prides itself on providing top notch services and products to it's many customers. Our Service Plumbing team is ready and willing to tackle your project. Simply reach out and we will dispatch a technician immediately to provide a quote and solve your problem!
We do a Lil Bit of everything here at Lil Bit Handy. We can do light plumbing, electrical, hvac, pools, drywall, demo, and just about everything in between.
We do a Lil Bit of everything here at Lil Bit Handy. We can do light plumbing, electrical, hvac, pools, drywall, demo, and just about everything in between.
East Texas A/C Repair Contractor Reliable HVAC Professionals Whether you need a maintenance check or an emergency repair on a heating or cooling unit, we are available to handle all of your heating, cooling, and ventilation needs. We strive to exceed your expectations by ensuring that each of our clients receives individualized service.
East Texas A/C Repair Contractor Reliable HVAC Professionals Whether you need a maintenance check or an emergency repair on a heating or cooling unit, we are available to handle all of your heating, cooling, and ventilation needs. We strive to exceed your expectations by ensuring that each of our clients receives individualized service.
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FAQs for heating and air conditioning service projects in East Mountain, TX
Knowing how long your existing HVAC units can last is essential to determine if you need a repair or replacement. Typically, most modern air conditioning units can last between 15 to 20 years, and most furnaces can work properly for 15 to 30 years. If your HVAC system is on the older side and you decide to replace one unit, it might make sense to replace both simultaneously to save on costs and future hassle.
While different HVAC contractors might offer higher or lower prices than competitors, the best time to replace your HVAC system is when customer demand is low. The beginning of summer and the beginning of winter bring the most demand for HVAC systems, so if you can, consider replacing your HVAC units in the early spring or fall. Many HVAC companies offer special off-season coupons that help lower the overall cost.
The average cost to hire an HVAC contractor is between $50 and $150 per hour if charging hourly. However, some HVAC contractors will charge a flat fee by the type of service they are performing—for example, an inspection can cost between $150 to $500. Keep in mind that emergency repairs—which are made after business hours or around major holidays—generally cost more than scheduled repairs.
Yes, most states require HVAC technicians to be certified, and for good reason. Hiring an unlicensed HVAC technician could lead to poor quality work, costly future expenses, and potential code violations.
As you browse our pro listings, take note of the “Angi Approved” badge. Angi Approved businesses meet our standards for certification which include:
The owner, principal, or relevant manager passed a criminal background check
Required to have applicable state and local licenses
Maintain an average star rating of 3.0 or better on our network, if they have at least one review
Paying to advertise their services
Meeting any other eligibility criteria required by Angi
Keep in mind licensing is different from certifications. A license is a legal requirement to operate a business, while certifications are voluntary.
The average cost of HVAC repairs is around $350. However, that price can be as low as $100 or as high as $2,000 or more, depending on the repair. For example, replacing a capacitor is a relatively inexpensive repair, ranging from $100 to $500. However, a compressor repair is a more expensive repair, ranging from $750 to $2,000.
The East Mountain, TX homeowners’ guide to heating and air conditioning services
From average costs to expert advice, get all the answers you need to get your job done.
Average costs of HVAC inspections vary based on house size, location, and type of HVAC system. Follow our easy guide to gauge your home’s HVAC inspection cost.