"DO NOT HIRE THIS COMPANY! We hired them to install a Generac generator in early 2022. After a bunch of missteps, they finally got it installed, but the generator has not worked since installation. Mars has sent a number of different people here to try to fix it, but it still does not work. This is complicated by the fact that Mars has experienced SIGNIFICANT turnover since early 2022 and every time I someone is sent out here, that person is no longer around after a few months. They are now refusing to send an electrician to fix an electrical issue with the generator, claiming it is no longer under warranty. HUH? It hasn't worked properly since being installed. It would have had to work properly for the warranty to even kick in. Just stay far away from them! Any company that has that much turnover has major issues with management, which doesn't speak well for how the business is run."
Anisa G on June 2023
Mars services
"DO NOT HIRE THIS COMPANY! We hired them to install a Generac generator in early 2022. After a bunch of missteps, they finally got it installed, but the generator has not worked since installation. Mars has sent a number of different people here to try to fix it, but it still does not work. This is complicated by the fact that Mars has experienced SIGNIFICANT turnover since early 2022 and every time I someone is sent out here, that person is no longer around after a few months. They are now refusing to send an electrician to fix an electrical issue with the generator, claiming it is no longer under warranty. HUH? It hasn't worked properly since being installed. It would have had to work properly for the warranty to even kick in. Just stay far away from them! Any company that has that much turnover has major issues with management, which doesn't speak well for how the business is run."
Anisa G on June 2023