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"They did a great job"

"We spent 14K on two new AC units for our house in 2021. We had to get the technicians out almost every year and multiples a year because something is always wrong. Some technicians were not experienced enough to diagnose the problem and wasted hours at our house. They also made careless mistakes (not connecting the draining pipe back in the attack) in Aug 2025. We had to run very loud fans for 5 days just to dry the water leak from the attic to our ceiling. The same technician was sent out in Nov 2025 and made the same mistake again. Now our ceiling is leaking again. The customer service did not even acknowledge or apologize for what we are going through. I am now worried that repeated leak may have caused permanent damage to our house. I do not recommend this company."

"My restroom was outstanding I was super satisfied definitely will use them.. Can't wait to do my kitchen"

"Last October, my sister, an elderly veteran living alone, contracted Genie Bath Systems to remodel her master and guest baths. She was diagnosed cancer and passed before the remodel was complete. Which, to be fair as we were not able to work with Genie while attending to my sister. The contract was expensive. Very expensive. The cost of the remodel is close to 1/4th the value of her home. I noticed there were issues with the remodel that showed a surprising lack of attention to detail. Genie sent people to address the issues twice. Yet issues remain. My calls to my contact at Genie are now being ignored. Also, the only document I have for the remodel is the contract my sister signed. It is not detailed. I have and continue to ask for a breakdown of the cost. An estimate or work order. This request is also being ignored. I am disappointed and have to wonder why Genie will not provide this information. I have several other questions for Genie that I will not go into here. But based on my experience, I cannot recommend Genie. In fact I would warn anyone considering Genie to be very careful about the cost of the contract."

"It went very well. We're very pleased with Alvin, his crew and the work they completed."

"It is worst company. Technical came to my house and without analysis issue and proper listening he said you need to replace appliances. They wright wrong information in note so my warranty company didn?t pay money and I have to pay service fee without working. There is employee particulars working like this for certain communities people and try to waste money. Same appliances repair by (Removed Company name) appliance company without replacing any parts "

"Professional and fair priced. Rodney did aa great job replacing my dyer vent ductwork in the attic, living in Granbury it's hard to find someone that will come out this way. Excellent communications, great work. Highly recommended handy man."

"Excellent, have actually scheduled more work to be done!"

"Excellent i would highly recommended them.They were very professional, thorough, did excellent work, responsive and everything that a customer would want. I would use them again. very good man."