Get matched with top stone countertop pros in Whitwell, TN

"(TL/DR: We are happy with the work Cory did, and I would recommend him for your landscaping needs.) The theme here is "all's well that ends well." Cory is one of the nicest guys you will ever meet, and he's very agreeable to work with. He and his crew work remarkably quickly, too, and the quality of work is very good. The job was not without its hiccups, though. Cory is not a proactive communicator, and that caused us some grief along the way. Without boring you with every detail, Cory and his crew got to work on Day 1, and by the end of Day 2, they had built an entire retaining wall on a line different from the one we'd talked about. He told me he had lain the foundation on Day 1 and, when he didn't hear from me, assumed it was correct and moved on to building the wall on Day 2. Problem is, he didn't inform me that I needed to review his Day 1 work (I never imagined that he would do the work differently than what we talked about when he met me for the initial estimate), or that he would interpret no word from me as acceptance of his work. The result was that he had to deconstruct the wall and then rebuild it along the correct line, which I'm sure was a lot of work, but he did it and did so cheerfully. This kerfuffle was unfortunately repeated, in essence, with the landscape stairs--building, followed by no word from him, followed by silence from me, followed by a discrepancy between what he built and what I wanted. This was especially frustrating, because, after the wall incident, he said he would take photos of the unfinished stairs and send them to me for approval before completing them. But, all's well that ends well: he and I met to discuss the issue, and then he and his crew redid the stairs to my satisfaction. To sum up, my experience with Cory is that he will make judgment calls, build, and hope it works out right rather than consulting you to see what you want and doing it that way (or telling you it can't be done that way for a particular reason). If you have a drawn plan that Cory can refer to, you may not have these issues, and perhaps I should have insisted on drawing him a plan when he didn't insist on having one before beginning work. Or, if you don't work during the day, you could oversee the work and give feedback as it's happening to prevent any issues from arising. But don't expect Cory to be proactive about communication. So, after all that, do I regret getting Cory to do the work? Absolutely not. He got it done quickly, did it well, did it for an excellent price, and went the extra mile to make sure we were happy. And we are. We are very excited about the way things turned out, and we can't wait to use the back yard space that Cory helped us create. I would absolutely recommend him."

"Great! I purchased this home in June of 2018, from MN, and had a different contractor hired to do all of the above, as of the day I closed, July 9. I was planning on moving in mid August. July 3 I found out the contractor I thought I had hired would not be able to do the job. I called Chris the morning of July 4. He met with my realtor at the house and took the job. Of course he was not able to start right away, but he had all the work completed by and I was able to move by mid September. I literally do not know what I would have done without him - I had called three other local contractors, and even tried Buildzoom and no one returned my calls. He was professional, communicative and the work that he did on my home is beautiful. I only made two trips down to the house while the work was being done and we managed to coordinate the rest via phone, efficiently. What a godsend. I am hiring Chris again in January to do a few more things I have noticed since moving in, and will continue to use him in the future. I cannot recommend him highly enough."

"No communication, no show and terrible customer service"

"They are great"

"Excellent service, excellent knowledge. Keeping me informed on everything that needed to be done. Beautiful! Great clean up job."

"Everything was smooth and really high quality work."

"The crew worked very quickly, were consistent in their work, very friendly and respectful and surprisingly quiet for a construction crew. They took down our deck that was falling apart and the new deck is very sturdy and beautiful. We will definitely be hiring them when we redo the second deck. They also had the lowest price and were able to do an add on with no problem."

"Outstanding customer service. We had two small projects in our basement and both individuals were very professional and extremely efficient. Would not hesitate to use them again. "