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Recent Home Builder Reviews in Knoxville

• Cook Bros. Construction, LLC

  3.0

  Initially, we were excited to be building a new home as our real estate agent recommended Cook Bros Homes (CBH). The build period was approximately April 2021 to December 2021 when we closed. During the course of that time, we went thru four site managers which I believe contributed to the quality issues we've had. I will say this, the CBH office staff, designers, sales agents and controller were great. The warranty department was OK but waiting for the warranty people and/or contractors to appear at the house was, let's just say, urgency is not in the vocabulary. Our experience was as follows: 1. We like the location we are in, the floorplan and the neighbors. Development is still in the construction phase which has lent to some of the issues. 2. The night before our closing, the house was broken into and the refrigerator was stolen. Patio door was remove off the track and fridge wheeled out thru the patio door. CBH did have a new fridge to us the next day and the mud was cleaned up by a cleaning crew. Two things other than the break-in itself was the door wasn't replaced with a more secure door and we never heard from the owner himself. A phone call or a short visit to ensure we were OK and just being empathetic would have been nice. Update: we've since replaced the POS patio door with an Anderson unit which is more secure and a better quality. This was on our own dime. 3. Multiple contractors to complete warranty work either were fired by CBH or terminated the relationship which lead to warranty work not being done. 4. The front porch posted were not aligned or plumb which results into on post placed three inched over the front of the porch. I was told by the site manager that he would just leave it be. I was also told by the contractor who put the covers over the posts that this was a known issue during the construction and to just leave it alone. End results: suggested to CBH to extend the front porch by 18" and then epoxy paint the porch to visually take away the alignment. CBH did extend the porch but only were going to apply a sealant which I refused. The sad thing is, DBH wasn't going to do a d*** ting until I suggested the compromise. 5. Light bulbs constantly blew out as the cheapest ones were used in the house. We've replaced all bulbs at this point. 6. Don't know what the building code is here in Tennessee but the wiring in the attic looks like a bowl of spaghetti with wires running all over the place rather than thru a conduit or thru the studs as required in other states. 7. The gas stove's shut off valve in the kitchen is found in the back of the cabinet on the bottom shelf with an exposed hole. The valve is buried underneath the insulation. 8. Two pocket doors in the master bedroom were not plumb and were misaligned. We hired an independent contractor to remedy this but found that the framing for the pocket doors was cracked or broken and either nailed or stapled together and hidden by trim work. We still had to compromise on the fit of the door because there are still gaps. 9. Attention to detail overall in the house is probably a 7/10. Some trim pieces misaligned or do not butt up against each other. 10. A wind storm blew the soffit over the front porch out and was left hanging. Inspecting this showed that the piece of plastic was unevenly cut and was not secure. Contractor came by and just pushed the soffit back into place and nailed the h*** out of it. Said they would be back to caulk it but they never showed up. 11. After a heavy rainstorm, I have drainage issues where the water collects to the side of my driveway, jumps the driveway to cause a small stream running across the driveway and onto the sidewalk where it runs down the street and collects by the neighbor's home and creates a pond. In fact, five Canadian geese decided to have a swim there. Also, the house is at the bottom of a hill and after rains, the hill erodes away. A rock, one foot in diameter had rolled down the hill and hit my home missing the AC by three feet. The solution by CBH was to have silt fences put up to arrest the erosion. Poor choice as the silt fences do nothing. This gets worse as a larger home has been built behind me on top of that hill and the excavation that was done is eroding away as well. A retaining wall is the solution as suggested by a state of TN civil engineer but CBH says the silt fences will work until vegetation grows in. I could go on but it is not worth the time...I think you get my point. CBH is only as good as the contractors they use. I know CBH will come back and say they have difficulty getting quality contractors but that is not my problem. They should have figured that out by now and should probably pay their contractors for quality work. So, in closing, I would not recommend Cook Bros Home to build your dream home. We paid a lot of money for what we believe is a starter home and we are not the only ones in our development who feel that wayshow more

  Bill W.
• Fiorio Building Company

  2.0

  The company had several inspections failures ,which had to be redone and I would not recommend them.

  Thomas H.
• Fiorio Building Company

  5.0

  Anthony had to completely redo a botched job that was done the previous year by another contractor. This included tearing down the walls, excavating excess soil, planned and executed the new wall system and actually did more work than anticipated. The new system has performed well, no water or soil run off, no worries about standing watershow more

  Margery B.
• Fiorio Building Company

  5.0

  They were reliable and easy to communicate with. They took care of anything if issues arose. Everything they used was good quality and we have not had any issues since the cabin has been built.

  Jennifer M.
• Litespeed Construction Inc

  5.0

  Very responsive and worked with us on a good time for us to get the work done. Discussed the work with us. Workers picked up the mess that was made. Pretty straight forward job and seems to be done right. Kirby also took the time to speak with me about another project. Bigger. Hopefully that will goes as smooth as is oneshow more

  Chris S.
• Eric Martin Remodeling

  5.0

  I approximately spent between sixty and seventy-five thousand dollars. My experience with this company is perfect. He is affordable and does excellent work. I would use this company again in the future if needed.

  Misty S.
• Eric Martin Remodeling

  5.0

  We purchased a foreclosure home in Dandride TN which required an extensive rehab and remodel. We found Eric Martin after a horrible and costly experience with another contractor in the area that left us in a disastrous situation. Eric Martin's pricing was very competitve and he seemed to be very capable to handle the job. The project involved adding a two car garage plus 600 square feet of living space, and completely remodeling the existing structure from the foundation up to and including the roof. We soon learned that Eric was not only capable but became an asset in helping us plan and design the remodel. He was on the job every day as he had stated he would be. He not only performed his duties as a general contractor and hands on carpentry and other trade skills, but he made recommendations that saved us money and greatly improved the overall job. We live 800 miles from the job so trust was an important factor. Eric exceeded our expectations in all aspects. We strongly recommend Eric Martin Remodeling from minor repairs to major remodels or new construction. If we were ever to take on a project like this we would hire Eric without competitive bidding. We plan to use Eric Martin exclusively for any future work. We trust Eric explicitly. We have had many experiences with numerous contractors remodeling projects over the past 30 years. Eric Martin is undoubtedly the best we have ever worked with. We highly recommend Eric to anyone in the Sevierville, Gatlinburg, Pigeon Forge, Knoxville areashow more

  Luana C.
• RUSSELL KEAR CONSTRUCTION

  5.0

  He built an awesome home that we love. He is very detail- oriented and has great suggestions and ideas.

  Kristi M.
• Royalty Construction, LLC.

  5.0

  Picture Perfect. Absolutely fantastic to work with. Very professional and helpful in designing our dream porch. Highly recommend them!

  Scott W.
• Richards' Homes, LLC

  5.0

  The whole project was amazing when we did have an issue Mr Richard's was quick to address it and have it fixed to our liking. At one point Mr. Richard's noticed a corner wall that the drywall hangers had made crooked and he took the initiative to have it fixed without a word from us, in fact, he noticed it first. Very pleased with all the workers that he hired. Mr. Richard installed my wood floors himself and they are beautiful. He also installed my kitchen cabinets and we love them. Great jobshow more

  Laurie G.