"I was totally awestruck by Mike's professionalism, knowledge and honesty. He was able to reassure me that my used computer is in tip top shape and has more memory then I even imagined. He was able to remotely get into my computer to check it out since he is in Arizona and I am in Oklahoma. Normally I would not have allowed this-but thanks to Mikes many tremendous reviews and A Grade I trusted him and do not regret it. In my opinion he deserves an A++! It's been 20 years since I have owned a desktop computer and I'm obviously not tech savvy! Mike did not take advantage of that and was even kind enough to share some info with me free of charge. I have already opened a file (in my filing account with his name on it)! I am making a list of things for him to help me with and will definitely be back in touch with him. I highly recommend Mike's company to anyone looking for an honest, reputable computer repair person."

"Ctrl Alt Repair are the best people I have come across, they are honest and trustworthy. They are on time and keep their promises. I would not hesitate to recommend them to anyone. They will not only help you online, but they will come to your home for any computer issues. They are very reasonably priced too."

I'm a network Field tech for a major company in the Knoxville area. My availability is a little irregular, but I accommodate my customers as much as possible. I use this business to support my family and try to provide the best life for them. I have a degree in electrical engineering, a degree in computer programming, and my A+ certification. I have almost fifteen years of professional computer repair and networking experience. I worked for geek squad for over five years doing appliance repair. I also grew up fairly poor, so I can fix almost anything. I'm not going to rip you off, because I know what that feels like. Give me shot and your won't be disappointed.

"They fixed my work computer so fast I thought nothing was wrong , they got to the point so fast it was kinda amazing definitely hiring them again"

"Diagnosed and repaired the computer for an elderly client. Simplified the log-in interface. Came to his house. Very responsive and hard working. Quick turnaround. Kaarin"

"Mr. Ferrell first connected his computer to my computer via internet and worked for quite a few hours trying to determine what exactly was wrong. The next day he continued working from his computer for several hours. He determined he would have to have my desktop tower to complete the repair. He and my son met in Huntsville to exchange the tower. He then cleaned up a lot of what was wrong and reloaded Windows 10. He deleted the D: drive which had way too much memory allotted to it. The tower was returned and I plugged it all back together and it is working better than it did when I first purchased it. I would use him again and I recommend him highly to anyone needing computer updating and/or repair. His work is warrantied and he is very personable, knowledgeable, and helpful."

"Every time he comes, we have 7 computers and he checks and updates everything and fixes everything that others couldn't fix. he configures the whole network in the house to make sure that all our computer are all hooked up and communicating with the network. he is clean, careful, and very professional with his work. We couldn't find anyone as competent as Mr. Caughman. He pricing is honest and reasonable."

"Went very well.....scheduled appointment at my convenience, was on time, and worked very quickly.  Showed what work he did.  I waited a couple of weeks before submitting this report to make sure I had no further issues.   Computer works fine and problem resolved.  I would use My Computer Buddy again.
Very professional.....explained everything he was going to do.
"

"They did a good job remotely cleaning up and speeding up PC"

"I was very impressed with the service. I am a photography student so I work with a lot of heavy weight programs and very large files. I also do a ton of research along with my school work. After one year of using my brand new laptop for school, I had NO space left on my computer, it was crashing constantly, files were corrupting, and of course, everything was taking forever to load. I called HelloTech for help. They were very understanding of my need for a very complete and fast repair. They were very prompt, diagnosed the issues with my computer, then gave me options on how it could be repaired and modified to accommodate my needs, along with price quotes for each option. Very professional, we worked out a plan that fixed every issue that I had. I am more than happy with my "new" laptop and I would most definitely hire them again!"