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"Landmark Uses Disreputable Contractors ? AZA Repair & Brenovations HVAC Are the Worst Landmark sent AZA Repair for my refrigerator, and they left it worse than before?still not working, scorch marks from a blowtorch, copper lines sticking out, tools and oil left behind, and no receipt. Then Landmark sent Brenovations HVAC for an AC motor replacement, and that turned into exposed wires, bolts hitting fan blades, missing parts, and complete disregard for safety near my kids? play area. Both companies were unprofessional, negligent, and refused accountability. Landmark?s use of these contractors makes me seriously question the value of having a home warranty at all."

"In my opinion, this has been one of the worst experiences with ever dealing with a contractor. The first installers that showed up not only broke glass from windows several times but also smoked cigarettes while my windows were out. One also ended up being so careless that glass and cut his leg ended in an ER visit. At that time, I had a window in my upstairs that was exposed to the outside elements. When speaking with customer service and also the manager of the installers they could not give me a time when they could get another installer out and stated that it could be several days before people are finished with other jobs before they could get to mine. They covered my window with thin plastic and spray foam. I thought I was being reasonable by asking them just to come and install the one window and that the job did not have to be finished that day or over the weekend. When speaking with her, the customer service manager stated that they did not know if they could accommodate having someone come off another job to install one window that exposed my house to the elements and also didn't know when they could get someone else to come to finish. This was hours after the incident. After that, the service manager told me he would call me by the end of the day to let me know if he could have an installer come over the next day but wasn't 100% sure and stated that it could be next week. At this time, I told them this was unacceptable and that I needed someone to at least come and fix the one window either today or tomorrow. By them not being able to give me a timeline my tenant had to cancel his out-of-town travels as he did not feel safe leaving his belongings exposed. The following day I got a call stating that a crew was on their way, which made me happy. But the installer that came was by himself, and even though he did a great job, my tenant living at my property had to help him carry the windows up the stairs, and also had to use my ladder to help him off the roof. When speaking with customer service, I told them that this was unacceptable that tenant and had to help with the job. They went on to only make excuses in a rude manner and told me that he probably chose to do that in, which he did because over the weekend, we had various storms coming, so he did not want to be in the same situation as before and had the elements outside damage the inside of my property. When seeking compensation, they told me that "life happens" and they could not give any discounts for the job. In my opinion, this company does not stand for the five-star customer service they portrayed. With every phone call I was met with a questioning tone, as well as being very defensive when requesting that my exposed window be installed within the next two days."

"Both Miles and later James, thoroughly addressed my concerns regarding a faulty (old) exterior light fixture. Then they capped off one fixture that I didn't want to use anymore and put an up-to-code box on the other so I could install my own fixture later. They also installed an exterior outlet in about 20 minutes for less than half the price of another electrician on this site. See [*** Link removed ***] for his price list. Great work, polite, fast, and left no debris or dust behind :)"

"I recently had the pleasure of hiring A&J Handyman Services for a series of home improvement projects and I couldn't be more satisfied with the experience. From the very beginning, the communication was clear and responsive. They were incredibly accommodating to my schedule and were punctual for every appointment. The team demonstrated a high level of professionalism and attention to detail in their work. They tackled a range of tasks including driveway extension, landscaping, pressure washing, and interior and exterior painting with efficiency and expertise. Each project was completed to the highest standard, and they were always willing to go the extra mile to ensure everything was perfect. What stood out to me was their commitment to cleanliness and respect for my home. They made sure to clean up at the end of each day, which really minimized the disruption to our daily life. The pricing was transparent and fair, providing great value for the quality of service received. I was particularly impressed by their problem-solving abilities and how they provided effective solutions for unexpected issues that arose during the projects. I highly recommend A&J Handyman Services to anyone looking for reliable, high-quality home improvement services. They have truly exceeded my expectations and have earned a loyal customer in me."

"It didn't. No one ever showed up and you guys are still billing me. I want a refund or someone to do the work."

"The foreman for our job was very rude. Their was no communication throughout the job. Their work is subpar and very overpriced When you look closely at the bill they did not do half the stuff on it."

"For anyone thinking about resurfacing a tub, the only person I would call is Kenny at Tub Tile and Tops. I talked to six different companies before contracting Tub Tile and Tops for my tub because my needs were a little special. I have a stamped steel tub, which is not very thick metal, and it had pre-existing rust near the drain area when I bought my house. Since most of the bathroom is nice ceramic tile and it is right up to the edge of the tub, replacing the tub would be a big job and very expensive. I figured it would make sense to make a smaller investment to try to save the tub. Kenny was up front that rust is extremely difficult to stop, just like with a car, and he cannot give a warranty for rust issues, which was a more nuanced response than any other resurfacer would give me. Given my experience with Ohio cars (rusting from road salt), I knew Kenny was being more honest than the other contractors. Kenny's employee did a terrific job with the tub, and it looks beautiful. There is a non-slip grit in the surface so we don't fall in the tub. Recently, a little rust broke through the tub again near the drain (about 9 months to a year later), so Kenny came out himself at no charge and touched it up, even though I was aware this was a risk and I figured this was on me. He's truly a stand-up guy, and very trustworthy, plus I observed that he has a lot of experience in how to handle tub issues. For the price, this resurfacing is worth it to me just to try to get a few more years out of this tub, since so many other parts of my house need major work and I can't do everything at once. I'm glad I called Kenny for this job because it allows me to get more use out of what I have. He responds quickly when you call or email, and he cares about quality rather than turning and burning like so many other companies. I like that he gave me the right advice on what to expect along the way."