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SHS Pool & Spa Service
Appliance (Major Electric Appliance) - Install or Replace, Fridge, Freezer or Ice Maker Repair or Service, Electrical for Home Addition or Remodel - Install,
About us
Family owned and Owner operated with over 30 years of experience. Liner replacement, service for all pool equipment, hot tub repairs and cleanings, weekly service for hot tubs and pools. Emergency Services available on the weekends
Business highlights
28 years of experience
Services we offer
Liner replacement, equipment repair and maintenance, parts and equipment, pool accessories, weekly cleaning service. Retail sales of chemicals
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.9150 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 97% | ||
| 2% | ||
| 0% | ||
| 1% | ||
| 1% |
Showing 1-25 of 150 reviews
CLAUDIA P.
Sep 2018
The service was good, Responsiveness was good, pricing was good, they are very professional.
ANGELA B.
Jul 2018
Eldon was a lifesaver! I called for repair on a Monday and he arrived early the next day to diagnose the problem. Although the equipment had to be replaced, he sold me an upgraded model that is more energy efficient and installed that afternoon.
Steven D.
Mar 2018
Fantastic! My 15-16 yr old hot tub had a myriad of issues, beginning with a tendency to just shut off for no apparent reason. Elden went after the issues like a bulldog and resolved all of them. He even showed up periodically to check on the operation of the hot tub, knowing the apparent unpredictability of the unit and its tendency to just shut off. I cannot say enough good things about the service of Elden and SHS overall. I was ready to saw the tub in pieces and discard, but they have the tub working "like a charm". I would highly recommend SHS to anyone who has a hot tub or pool and needs repairs or maintenance.
Response from SHS Pool & Spa Service
"Thanks for your business. We are happy your tub is working again"
Chris W.
Feb 2018
They put in a liner, cover, hosed down pool every year, replaced parts as needed, installed a slide, closing the pool for the season. They are very professional, courteous, respectful. They have good pricing and do great quality work.
Response from SHS Pool & Spa Service
"Thanks for your business. We are happy to be of service"
Steven D.
Sep 2017
Excellent. Elden quickly diagnosed the issue and returned the next day to perform repairs. He was very helpful in answering questions and provided assurance that the unit would function properly.
Response from SHS Pool & Spa Service
"We are happy we fixed your problem"
Heather G.
Jan 2017
Eldon was up front about his pricing, worked efficiently to find us a time in his schedule, quickly diagnosed the problem upon his arrival, ran out to get the parts, and resolved our "no heat" hot tub issue the same day! He was friendly, professional and even called the next day to make sure everything was great!
Response from SHS Pool & Spa Service
"Thank you for choosing to do business with us! We are very glad Elden was able to repair your hot tub so you can enjoy it."
Morris S.
Jul 2016
unknown
Shelia J.
Apr 2016
They were very prompt and professional. I plan on using them in the future.
INGRID S.
Mar 2016
This company is professional and responsive. Our first request for service was answered immediately and with available help. The first cleaning was done with detailed attention and with professional knowledge of how to go about cleaning and restoring balance to our water. This company also is available for repair of pools and spas. It is a joy to find a company who is competent and trustworthy. We have been disappointed with several other spa services. We highly recommend SHS Pool and Spa Services.
Response from SHS Pool & Spa Service
"We are so pleased that you found our services valuable. Thank you for your business."
Anna F.
Mar 2016
unknown
Jason B.
Feb 2016
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Response from SHS Pool & Spa Service
"Thank you and we are pleased that you are happy with our service."
David H.
Dec 2015
unknown
Response from SHS Pool & Spa Service
"We are very glad we were able to solve the problem for you."
Mary G.
Dec 2015
They were professional and prompt. We will use them again!
Response from SHS Pool & Spa Service
"We are so happy we could help you. Please don't hesitate to call us again if you need anything."
JOHN B.
Oct 2015
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Melissa H.
Sep 2015
They were patient, kind, and worked really hard. My poor pool had sat most of the summer almost empty.. it had become moldy and gross.. in one day it was back to normal! Even when it started losing water Elden was out here and fixed it! I'd high recommend this company.. I will be using them for everything pool related!
Response from SHS Pool & Spa Service
"We are so very glad we could help you with your pool. It was a pleasure doing business with you."
Paul C.
Aug 2015
The team at SHS was prompt at identifying and fixing my issue. I will always call them any future problems.
Nate T.
Aug 2015
SHS performs weekly pool service for me. This season my pool heater needed to be replaced. As always, Elden was easy to get in touch with, was prompt, and did a great job.
Response from SHS Pool & Spa Service
"Pleasure doing business with you."
Candace V.
Jul 2015
They did not do a good job. They cut wires and did not dig the trench to the point in which we talked about.They cut irrigation lines and power lines. he flooded the backyard. My neighbor had to call another company to have job redone after this company. he would not come out when asked and he did a lot of no-shows. He was a fast talker and very unprofessional.
Kate K.
Jul 2015
I love this company. Eldon very thorough and explains what he needs to do and cost. He is on time,courteous and neat.
Response from SHS Pool & Spa Service
"We appreciate our customers! Thanks for trusting us with your hot tub care"
Matt M.
Jul 2015
Our pool pump quit working during a bad storm a couple weeks ago. I called and set up a time for a quote. There was a little mix up on the original date of the quote but they were able to come out within a week to not only give me the pricing but also come back that day and complete the job which was great as my pool was starting to turn green. As an owner of an A rated AList business myself (Final Touch Solutions) I know the value of excellent service and SHS definitely has excellent service. The pricing for the motor and installation was the same price had I gone and bought the motor on my own without installation. They also addressed and fixed several other small issues that I had not been aware of prior to their visit. I could not be more pleased with how everything went and would definitely highly recommend them to anyone looking to have work done on their pool or spas.
Response from SHS Pool & Spa Service
"Thank you for being patient with Elden's availability. We are glad you are happy with our service and the finished product. Please keep us in mind for future work."
BRADLEY C.
Jun 2015
Why did it take us so long to find these guys?? We have been using another pool company for 7 years and just didn't realize what poor service we were receiving and how much we were being overcharged for that sub-standard service.
So what happened?
Went above and beyond our expectations with a warm and friendly demeanor
Will NEVER use another pool company again - thanks so much for restoring our faith in pool companies!!
So what happened?
- Responded promptly to our request for service - check
- Turned up on time - check
- Did a thorough inspection of the situation - check
- Explained the issues in a no nonsense manner - check
- Provided options and the benefits/risk of each of these - check
- Provided an accurate quote - check
- Turned up and did the job without fuss - check
Went above and beyond our expectations with a warm and friendly demeanor
Will NEVER use another pool company again - thanks so much for restoring our faith in pool companies!!
Response from SHS Pool & Spa Service
"So glad you are pleased with our service."
Alan H.
May 2015
We have used SHS for the past two years for pool service, and any other service needs. They have been very professional, fair in pricing, and very attentive to detail. I have cared for our pool ourselves for many years, then tried a couple of other pool services. I am please with all the work, and would highly recommend them.
Response from SHS Pool & Spa Service
"We hope you enjoy another pool season with us."
RUTH P.
Apr 2015
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Response from SHS Pool & Spa Service
"We are very pleased that you are satisfied with our services! Elden works hard to maintain good customer relationships. Please call us again if you need any more work done."
Ana C.
Mar 2015
They are really good. Great service. We use them the entire summer. They take care of the pool from Spring to Fall. You don't have to pay for anything else unless it's a repair and they take care of that. They are really great. They are responsive. If something is not right or something just doesn't look good they come over.
Response from SHS Pool & Spa Service
"Thanks for the wonderful review. We are very happy that you find our service to be satisfactory."
RONALD F.
Feb 2015
The issue was a manufacturer issue. To save money, they made an attempt at sealing it without redoing all the pipes which would cost 5x the amount or more. It's been two months and it's holding great. Plus they gave me some other tips for the hot tub and purchasing of accessories. Very nice guy.
Licensing
State Contractor License Requirements
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FAQ
SHS Pool & Spa Service is currently rated 4.9 overall out of 5.
SHS Pool & Spa Service accepts the following forms of payment: CreditCard
Yes, SHS Pool & Spa Service offers free project estimates.
No, SHS Pool & Spa Service does not offer eco-friendly accreditations.
No, SHS Pool & Spa Service does not offer a senior discount.
No, SHS Pool & Spa Service does not offer emergency services.
No, SHS Pool & Spa Service does not offer warranties.