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Avatar for Frontpoint
Frontpoint
4.7(
8,819
)

Serving Springfield, SD and surrounding areas

In business since 2007

Free estimates

Emergency services offered

"I self installed our FrontPoint system. It went smoothly and my questions were answered efficiently and professionally by the FrontPoint staff. I would highly recommend FrontPoint as a home security system."
Recommended by93%of homeowners
Avatar for Security One
Security One
4.1(
456
)

Serving Springfield, SD and surrounding areas

In business since 2007

Credit card accepted

"

All went well, up and running in no time at all. It is very user friendly, you don't need a PHD to operate this system and  we feel  secure and safe knowing that we are being protected 24/7.


"
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+16

Recommended by84%of homeowners
Avatar for Protect Your Home
Protect Your Home
3.3(
325
)

Serving Springfield, SD and surrounding areas

In business since 1998

Credit card accepted

"I responded to a flyer that I received from ADT as I had been thinking  about installing a security system for extra peace of mind as I am a single woman living alone.  It sounded like a deal that was too good to pass up.  I did not realize until I did some research later that ADT subcontracts all of their installation out to local providers so I am not sure which parts of this review should be directed at ADT vs Protect your Home...who provided the installation service but it is clear that their business practices have  common core and most of my interaction has been with Protect Your Home.  Apparently, after 3 months Protect your Home is no longer responsible for my system and after some research I am starting to wonder what will happen when ADT becomes responsible for addressing any issues with my system if there is no local service provider.
Here's an overview of my experience. It was easy to set up the appointment and the installers arrived right on time.  I want to state that my low grade has nothing to do with my overall experience with the installers who came out and installed my system.  They were friendly and courteous and very professional in completing the install. Nor am I dissatisfied (for the most part) with the system that has been installed. However, the reason that I would not recommend Protect your Home is that I  do have a problem with the sales tactics that they use which I have to believe come via ADT and then through the local installer Protect Your Home.  I was definitely oversold and my monthly premium is too high and much higher than I was initially quoted.  I am also locked in for 3 years which is  too long and should be unnecessary if your product is worth the cost. I believe there are better ways to set up business practices so that your salespeople are not so dependent on the commission they receive from a sale.
After evaluating my home my installer did some neat number tricks (this is sarcasm) to give me an estimate that was supposed to convince me that getting the highest upgrade was actually going to be the best deal for me after all of the credits had been applied.  I didn't really buy it but at that point I didn't completely understand all the components and the implications.  I was also prepared to invest in a security system and could also see the value in most of the parts of the system.  I ended up agreeing and the installation was completed that night.  I'm not sure what would have happened if I had asked to think about my options...my installer was a smooth talker and knew how to take advantage of me as a single woman.  Over the next few days as I reviewed the contract and started using my system I realized that I did not need the security camera or the supposedly handy clicker for disarming and arming the system that was supposed to be a bonus but was listed at $150 on my invoice.   The clicker is pretty much useless if you go with the Pulse system and can control the entire system from your iPhone. I also thought my monthly premium was higher than it should be.  I called ADT to inquire and the rep told me that I could return any equipment for a refund for 30 days.  I was also quoted a monthly rate that was lower if the camera was returned.  They set up an appointment for my installer to come out to collect the equipment that I did not want.   However, when the installer came back out he contradicted the information that I had received from ADT.  At that point I didn't argue and didn't want to deal with the frustration of navigating between all these parties so I kept my camera, my unused clicker, and have a higher monthly premium than I believe I should have.
As a customer I would be much more likely to recommend this company if you set up your practice so that your salespeople came out for an initial evaluation and clearly explained the options and pricing. THEN, gave the customer time to consider the options and choose the system that best suits their needs.  Yes, it takes more time but now that I have done some additional research I understand from first hand experience why ADT has lost credibility to other home security providers.  Until this changes I would recommend that anyone looking for home security system do their research before setting up an appointment with ADT based on their name value alone.
Finally, I also have yet to receive my $100 VISA gift card which required extra hoops to jump through in order to have it sent out.  I sincerely hope that both companies consider their business practices and make some changes or I definitely be considering another company when I move and/or at the end of my contract."
Protect Your Home Vehicle
Recommended by63%of homeowners
Avatar for Alarm Protection Group
Alarm Protection Group
3.6(
431
)

Serving Springfield, SD and surrounding areas

In business since 2009

Free estimates

Warranties offered

"The system is great and loaded with features designed to deliver the most important needs of a home : safety & security. Andres Dixon the technician who installed the entire system was great & did a wonderful job. He was meticulous, methodical & patient during the 5+ hours it took to complete the installation. Listen carefully to their marketing person when trying to sell (filter the ‘sweet talk’ & focus on deliverables) to avoid getting confused."
Recommended by84%of homeowners
Avatar for SkyCover
SkyCover
5.0(
5
)

Serving Springfield, SD and surrounding areas

In business since 1998

Free estimates

Emergency services offered

SkyCover provides a total home security and automation solution that is 100% wireless with 100% cellular monitoring and no long-term contract. SkyCover monitoring includes interactive services for remote system control and access. Trust SkyCover to deliver with risk-free 30-day trial, free shipping and no long-term contract monitoring.

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Recommended by100%of homeowners
Avatar for AIO Integrations LLC
AIO Integrations LLC
4.6(
18
)

Serving Springfield, SD and surrounding areas

In business since 2020

Emergency services offered

Credit card accepted

AIO provides computer support services for all PC platforms including Apple OSX/iOS, Microsoft Windows, and Google Android devices. \n\nWe are the only company on Angi.com with a BBB A+ rating providing nation-wide IT support on-site/remote services from over 1500 locations. You can call us directly at 832-402-1335, option 1 for sales, to be connected to a sales engineer if you need immediate help. You can also visit our website at https://aiosupport.net. We look forward to helping you!

Helping a Victim who was being Cyber-stocked
WIndows Update Broken
Computer Tune-up
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Recommended by91%of homeowners
Avatar for American Home Shield – Home Warranty
American Home Shield – Home Warranty
3.5(
5,688
)

Serving Springfield, SD and surrounding areas

In business since 1971

Credit card accepted

"The last was a rental company that we have and we used them for an air conditioning and heating system. It was Bototach Mechanical. It’s been a good program for us. They’re very responsive. I don’t know what the thought process was. My husband said, well let’s try these guys and so we did. We have an older home and it’s proved to be a very good deal. The quality has been pretty good, so I would give them an A for the quality. I will give you one helpful hint though. If the company decides they want to replace an appliance, you need to call them and negotiate with them because you can upgrade, but you need to talk to them in person not just do it over the internet."
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+2

Recommended by65%of homeowners
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Home Security Systems questions, answered by experts

Changing the alarm in your wireless security system is a perfectly reasonable DIY task that most people can complete on their own. Simply open the system’s control panel, remove the existing battery, and replace it with a new one. If you’re using a wired system, this may require disconnecting and reconnecting both the positive and negative wires attached to the battery, and you may want to call in a professional to help. 

Faulty sensors, weak signals, false alarms, and control panel malfunctions are common problems requiring repair.

Expect to spend an average of $150 to $500 to set up a home flood detection system. However, be aware that costs are wide-ranging. You might only spend a budget-friendly $50 to place basic, battery-operated sensors in a few key areas of your home, or $150 to set up two or three smart sensors. The purchase and professional installation of a whole-home protection system with water shutoff capabilities could cost between $500 and $1,000.

Installation typically takes 2-4 hours, depending on the number of components and wiring needs.

Yes, it’s possible a burglar can get through a deadbolt. Some types of deadbolts are harder for an intruder to get through, though. For example, a single-cylinder lock only requires breaking a window nearby and simply turning it. While other locks, such as a double-cylinder lock, may offer greater protection and make it harder for an intruder, no deadbolt is 100 percent effective.

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