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Septic tanks appear full after pumping because the liquid levels have returned to normal. If you can see the pipe, the tank is empty. However, heavy rain can cause septic tanks to fill faster than normal. You might also have leaky pipes or faucets, causing extra water to drip down the drains and into the septic tank.

A septic tank lid is often 1 foot underground, but it could be just 4 inches from the surface or 4 feet deep. For septic tank lids that are closer to the surface, you’ll have an easier time locating them just by looking for signs in the yard or using a metal probe. But for septic tanks that are buried deeper underground, you’ll need to hire a pro with specialized equipment to track down the lid without risk of damaging utility lines.

Roto-Rooter does not charge by the hour, so the quote you get after your in-person consultation should cover the whole project. This includes the time it takes a technician to get to your house and the time it takes to complete the job. For context, a plumber will charge anywhere from $45 to $200 per hour, but you may also pay a service fee or flat fee. 

Some of the biggest symptoms of a drain field failure include a foul stench, backed-up toilets and drains, and mushy grass or standing water on top of the drain field. Also, if the grass above your leach field starts suddenly growing faster and looks thicker or healthier than the rest of your lawn, it could be a sign that it isn’t getting rid of waste properly.