"The process of remodeling our primary bathroom with Hill Country Tub & Shower was a pleasure from start to finish! We received a quote from another business first and that businessâ  s high-pressure and condescending sales tactics almost turned us off to remodeling entirely. Travis and John were a delightful breath of fresh air. John is the owner and we could tell he and Travis knew the work and had the experience. They also spoke so highly of their installers, by name. They weren't just sales guys that would hand us off to some unknown team of people we'd have to trust would do a good job. We really felt like we were in good hands so we agreed to the quote that day. Leading up to the remodel, they promptly replied to our emails and questions and we even had additional work added on to the original quote. We were concerned about the amount of dust and mess the remodel would produce and they assured us that they would protect our flooring and keep things as clean as they could. At the start of the remodel, Evan and team covered the bedroom floor, hallway, and even the stairs to help keep everything clean. Our project took 5 days and everyday, they cleaned up, even vacuuming!! Evan and his helper (apologies, we canâ  t remember his name), worked quickly and efficiently, keeping us updated on the progress, and showing up when they said they would! We were apprehensive about how painful the process was going to be after just having our downstairs floors replaced by another company. The team at Hill Country Tub and Shower, though, made the entire process a breeze! No pain at all! We love our new bathroom and are eagerly looking forward to having them remodel our other bathroom next year. Remodel Details: They completely remodeled our teeny tiny primary bath in a 1960s house. The shower pan had leaked into the primary bedroom so the bathroom sub-floor had to be replaced. They also moved a wall to expand the shower stall. We also had their drywall guy repair and texture the walls and ceiling in the primary bedroom."

"David crawled into our crawl spaces, inspected our waterproofing system, did testing and maintenance on all three sump pumps and left us in great shape for spring rains. Exactly as promised and great value."

"Bath Planet and Your Home Improvement Co. came out to do our tub to shower conversions. The workmanship, install, and value over all was great! Our installer was excellent and very clean. Thank you Brady for coming out to remind us of our warranty and checking out our kitchen."

"Helped me fix a clogged drain plug"

Our mission to our customers is the continuous improvement of our ability to meet their needs and exceed their expectations at every opportunity. Our mission to our employees is to provide a work environment that treats you fairly, with respect and dignity, thereby allowing you to give your best effort to your work. Accomplishing our mission will allow us to be a successful company staffed with successful individuals while conducting business with happy and loyal customers.

We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade, and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business!

"The business saw and noticed the damage gutted out half the bathroom and replaced the damaged floor and then replaced the tub and shower. They blended all new work done perfectly into anything that wasnt replaced."

"It went very well.  Despite the fact that I live in Tennessee and this company is in Boston, they helped me a great deal.  I can't remember what I actually paid them, but it seemed reasonable for what I got:  unlimited access to the decorator's assistance.   I had already chosen some of the elements needed for my bathroom remodel, but got bogged down over colors/curtains/light fixtures at the end.  I just needed some help in tying everything together.
Their decorator (Amanda Zettel) and I worked mainly through Pinterest;  I made a board of my bathroom, using pictures of what I'd chosen already, and she sent me links to items that she thought I would like in categories that I needed.  We also talked over the phone several times, and emailed, too.  I believe Homemade Design will also help you with vendors and purchasing, though I didn't use that service.  Amanda did send me to some new websites, and I chose my bathroom lights from one of them.  Amanda helped me choose the finish, the shades, and the placement of the fixtures, which I love.  They are unique and charming - thanks, Amanda!
She also sent me several names of paint colors to chose from for the bath.  Because of the variations in computer screen colors, some people might not be comfortable with this, but I wanted to be the one who actually picked the color.  I just felt a little overwhelmed at the huge selection, so Amanda was able to narrow my choices to a range that I could live with.  The color has been up on my wall for over a month now, and I'm very happy with it.
All in all, this was a very good experience, and I will definitely use Jeff and Amanda's help again!"

Interior Designer specializing in commercial and residential interior design, design consultations, & online design services for anyone, anywhere.

"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."