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It depends on the quality of the keyless lock and usage, but in general, you can expect a keyless lock to last around three to five years. The batteries typically last around six to 12 months. The good news is most keyless locks include a low battery indicator so you can receive ample warning if your battery is about to die.

If your key breaks in a lock, first remain calm and avoid forcing the broken piece further in. You may be able to remove it yourself if a portion of the key is still protruding from the lock. To aid removal, lubricate the keyhole with a graphite-based spray. Then, try using tools like pliers, tweezers, a bobby pin, or even a jigsaw blade to gently grasp and pull the broken piece out. If these methods don't work, you can't reach the key, or you're concerned about damaging the lock, it's best to call a professional locksmith for assistance.

First thing first: Make sure you’re using the right key. If it’s the correct key for your lock, there are a few reasons why it may not be working, like the key is worn out or the lock is jammed. Try lubricating the lock and pushing the door closed to ensure the mechanisms work correctly. If you’re still locked out, call in for help.

Rekeying a lock changes the internal mechanism so that a new key works, while replacing a lock involves swapping out the entire hardware. Rekeying is a good, cost-effective option when you want to ensure old keys no longer work, such as after moving into a new home or losing a key. It's also ideal if you want to keep your existing lock hardware. You should opt to replace the locks entirely if you want to upgrade to a more secure or different style of lock, if the current lock is old or damaged, after a break-in, or if too many copies of the old key exist.