"Install was easy. Up front cost was pretty low with Angie's List coupon. Monthly price is a little high compared to competing companies. Response time with alarms is excellent. I was advised to use glass break alarms within 10 ft of my first floor windows, which we installed correctly. I asked prior to installation if having one in the kitchen would cause false alarms due to dishes clanging, etc. I was told the glass break alarms are configured to a precise frequency that alarms with breaking glass. So, not a "no", but not really an answer. Well, every time we cook dinner, wash dishes or empty the dish washer, the kitchen glass break alarm gives a warning which would sound the alarm if it was set. This has caused us a number of false alarms while we've been away due to shifting bowls or plates in our drying rack. For the first several we've had to pay our police department $120 to check the house, and I was only notified after the first alarm that there was a cheaper option for a security company to drive by to check for a break in."
"It went great! From Travis the sales person to Noah the installer I couldn't have asked for a more professional and through team to deliver my home security needs. We just bought a new house in a neighborhood that's up and coming but there's still an element that we want to protect our home and valuable from. Security One helped us find a system that we could monitor while we're away and that would make my girlfriend feel safe when I'm not a home. We highly recommend them especially Travis and Noah. Ask for them by name! "
"It was just fine. The representative was very knowledgeable and helpful. He spent a great deal of time with us. It was a good experience. He was here for 5 hours and he put in the system. We moved here in October and he put in the system in November. The initial expense was substantially more than the monthly service because we had to buy the equipment. We've had a couple of instances of not being able to log into our system effectively and they have corrected that with different apps. We didn't shop around to compare prices. He was here right on time and he was definitely professional."
"About 4 years ago I need my home protected by something other than my dog while I was not home looking for a job. I needed something affordable, simple to use and install my self as my house was not prewired. I found Protect America and it had all I needed and more. Over the years I have added to my system more sensors, motion detectors, camera's, carbon monoxide sensor, and monitored smoke detectors. All of it was simple enough to do with some help with their Installation Technician walking me though everything on the phone. I have had other companies try to get me to switch to them, but what I have works and they could not beat the price so I told them no thanks."
"LOVE this system! Customer service was extremely nice and made my experience effortless. Speaking of effortless, the self-installation was super easy. It took me less than 30 minutes from start to finish to get my system up and running. Highly recommended!"
"The work went very well. I believe the job was more difficult than the work described in the estimate. There was no additional charge. Alvin answered every question. He responded to my emails promptly. He even came back to reset the new system after my dog ate one of the remotes. Two months later my 10 year old TV quit. I had several questions about a replacement TV, which was returned based on Alvin's advice. I will make an appointment to have Alvin install the new TV."
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"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."
Home Security Systems questions, answered by experts
This is the topic of much debate, though there is no “better,” as it depends on personal preferences. Some of the components of a wireless system keep working when the power goes out, as they are battery-powered. On the other hand, a wireless system typically connects to your modem and router. Wired systems use landlines to communicate, which never go out on their own unless they’re physically cut.
Yes, you should always change your locks after buying a house. Do so as soon as possible after you move in. Otherwise, you won’t know who has working keys to the property, whether they’re spare keys or otherwise. If an intruder gains access to your house with a key, it may not be covered under your homeowners insurance.
Yes, there are, and they often come with a screw set to ensure they stay secure. They run on batteries, depend on WiFi, and often require a WiFi extender. These typically cost less than $50. Doorbell cameras like these are great for renters who can't install a wired solution. However, a wired doorbell camera is a better choice for homeowners looking to invest wisely in home security.
While many security cameras rely on an internet connection to transmit footage and store it in the cloud, not all of them stop working when the Wi-Fi is off. Some models are designed to function offline by using local storage options, such as a microSD card or a network-attached storage (NAS) device. These cameras can continue to record footage even without an internet connection. You can then access the stored data once the Wi-Fi is restored.
A deadbolt differs from a regular lock in its design, construction, and security level. Regular locks are typically used for interior doors, such as for bedrooms and bathrooms, and provide minimal security. They are easy to install and use, often featuring a simple locking mechanism on the inside. In contrast, a deadbolt is one of the most secure locks you can install on an exterior door. Its internal construction is designed to withstand significant force, adding a crucial layer of security that can deter intruders. While deadbolts may be more expensive and complicated to install, they are cost-effective for the security they provide and are built to hold up to wear and tear.
The Hoven, SD homeowners’ guide to home security system services
From average costs to expert advice, get all the answers you need to get your job done.
Learn how to hire a home security system installer, find qualified pros, and ask the right questions to protect your home with professional installation.
Monitored vs. unmonitored home security systems: which can best defend your home from crime and other dangers? Learn the differences between these two products.