Get matched with top septic tank pros in Startex, SC

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"On 6/1/2022 a technician shows up for a water leak under my home, the tech was friendly, on time, and professional, in appearance. I point out where the leak is, after 30 minutes he says the main pipe is probably plugged which created additional weight, possibly stretching supports and as a result the shower drain pipe had been disconnected. He said he would write up a quote, and I was shocked to find it was for 10k. I refused service but asked for a detailed write up for what needed because I was paying an $89.00 Regular Service Fee (29-89) and another fee, MISC level 1 1 which was $97.00 for god knows what. Here is the write up I received from the technician.(More commentary below) "END TASKS*/ upon arrival customer had leak in crawl space and shower has disconnected the reason this disconnected is due to the weight of the sewer line this line is full of water and when wisher is ran it backs up out of this line causing a leak this line has fallen in ,multiple spots and is sagging in multiple spots this is abs piping. I gave options to repipe both bathrooms and then after run camera to locate septic tank. The reason customer is not backing up into house is because everything comes out this shower drain. I gave customer the options for repipe he did not want to continue with any work there is not a cleanout outside for me to camera this line and cannot locate where line exits home for ability to locate septic tank. Options were provided customer did not want to proceed with any work inspection fee was charged. Repipe and camera locate septic Camera Locate Septic Tank from Clean Out 1x $369.00 2 bath/kitchen/laundry drain only L1 1x $9,552.00 Deposit on Ben Society Agreement 1yr $99.00 Start date: 06/01/2022 Subtotal: $10,020.00 Discount: - $315.00 Tax: TBD $9,705.00 I asked how long this work would take and was told 2-3 days. Simple math tells me I could pay a guy 100$ an hour for 97 hours, or 2 full weeks and then some at that rate. I thought to myself, ok, he does not want to do the work so he priced himself out. I am ok with that, but the business owner should be made aware of what is going on and cut these guys loose because there are plenty of other options out there. I am also shocked at the lack of detail for pricing, for 10k I need know specifically what is being done, on a line by line basis. After all, I paid almost 200 dollars and I would like to think I am owed that much. One last detail, I did call in and spoke to "Angel" who said she would relay my concerns and that someone would be calling me back. I am not holding my breath."

"They have power washed my driveway, bush hogged our back yard, and extended a leach line on our septic system and were very easy to work with a responsive and quick to the job at hand. Very professional and knowledgeable. Would most definitely hire again!"

"They were amazing"

"he came gave me 300 for the job since - came bk and i gave him 200 i held out 100- ever wk its some other excuse this has been going on for 3 wks -he just hung up on me"

"Mr. Williams scheduled me promptly, showed up on time, and did an excellent job. He was professional, careful, effective, and efficient. He has excellent communication skills, he is very organized and methodical, and he he knowledgeable. I am happy to have found him, and I will call him again when I need a good plumber."

"They were there for a total of 7 mins and then charged 300.00 . I'm writing this for my parents that, feel completely taken advantage of. This took place in Landrum ,sc and i live in ky.. My parents are in their 80's. And my mother was shocked when given. The bill. The plumber then advised them to get a new toilet , that he'd install for over 800.00 NO THANKS!!!!!! this unfortunately seems to be the way of the world. ABSOLUTE RIP OFF!!!!!!!???"

"Everything went great. Chris and I set an appointment and I was called at the appointment time because the driver was running a little behind for the day. That was more than acceptable because Michael (the driver) called me and explained why. The service was done as expected in a timely, courteous, and professional manner. I will definitely recommend Septic Pro to my neighbors."