Approved Pro
Preferred Home Services, LLC
Thermostat - Install or Replace, Central A/C - Install, Central A/C - Service or Repair,
About us
We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.
Business highlights
Se habla espanol
Emergency services offered
11 years of experience
Services we offer
HVAC, Plumbing, Septic
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.834 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 9% | ||
| 3% | ||
| 0% | ||
| 0% |
Filter reviews by service
Showing 1-25 of 34 reviews
Sean P.
Oct 2025
Faucets, Fixtures and Pipes Repair or Replace
The associate provided a detailed proposal for review. Upon agreement, the work was done on time and on budget. Admins and associates were very professional and reliable. Will certainly use Preffered Home Services again.
Darrell P.
Sep 2025
Sewer Main Install, Replace or Repair
They did the job good and at a competitive price. It worked perfect, good advice and now I even got grass on top and it is all good now! Thank you.
Patty F.
Aug 2025
Ductless Mini-split A/C - Install or Replace
Very, very pleased with this company. Service and technicians were A+. I had 2 mini splits installed in my cottage. they showed up on time, cleaned up and took any boxes, etc, away and even came back the next day to check on the units to make sure they were working properly.
Would highly recommend this company.
Kathie B.
Jul 2025
Ductless Mini-split A/C - Install or Replace
pleased with the service provided
Abanoub G.
May 2025
Sewer Main Install, Replace or Repair
They're good. Just expensive though.
Francine B.
May 2025
Faucets, Fixtures and Pipes Repair or Replace
Excellent & fast work. On time & professional. I also liked the feature they send out a bio of the person coming to your home with a picture. As a women this is absolutely necessary. Thk u so much for a job well done with a warranty
Ronald C.
May 2025
Smart, pleasant, through, and dedicated to doing his best..! This tech made the repairs a good experience…
Well done..
Peter M.
Apr 2025
Faucets, Fixtures and Pipes Repair or Replace
Installation went great - plumbing work looks excellent. Knocking off a star as the wood shavings from drilling weren't cleaned up and the covers on the water shutoffs weren't closed completely.
Harold R.
Feb 2025
Gas Heating and Furnace Service
Great svc
Response from Preferred Home Services, LLC
"Thanks, Harold, for taking time to review us online. We truly appreciate you trusting us to install a new HVAC system in your home. We'll be here anytime you need us for plumbing, electrical or septic help!"
Rita D.
Jan 2025
Faucets, Fixtures and Pipes Repair or Replace
Very professional and quick
Response from Preferred Home Services, LLC
"Thanks so much for your kind words. We're proud of our techs and are happy you had a wonderful experience!"
Dan L.
Oct 2024
Central A/C - Service or Repair
They did great.
Response from Preferred Home Services, LLC
"We're so happy you had a wonderful experience! We truly have a great team and are glad you allowed us to help with your issue."
Lisa B.
Aug 2024
Drain Line Breakage - Camera Locate
He was excellent.
Response from Preferred Home Services, LLC
"We appreciate you rating your experience with us online, Lisa. Customer feedback helps us to make sure we're providing the best possible service."
Dameron B.
May 2024
Sewer Main Install, Replace or Repair
Great job!!
Response from Preferred Home Services, LLC
"Thanks so much for taking time to review us. We are happy to hear you had a great experience and our employees are meeting our customer expectations."
Sherri A.
Apr 2024
Drain Clog or Blockage - Clear
Had main sewer line clog. They were able to find the clog and open up the drain.
Response from Preferred Home Services, LLC
"Thanks for reviewing us on Angi Leads. We're happy to hear we were able to help you with your issue quickly."
Mary D.
Mar 2024
Water Heater Installation and Replacement
We had another plumbing company come out due to a leak. Rather than do any diagnostics, they just replaced the pressure valve. It still leaked. I called the next Monday and was told oh, you need a new water heater. Johnny Gavilan from Preferred Home Services checked a couple things and found our expansion tank was bad. He did warn us there still could be a problem with the water heater but at least he checked first. If we need the water heater replaced, our expansion tank will be new!
Response from Preferred Home Services, LLC
"Thanks, Mary, for trusting us to help with your plumbing issue. We're happy you had a nice experience with Johnny as well as the rest of our company here at PHS."
Heather H.
Mar 2024
Water Heater Installation and Replacement
Very nice, but it seemed expensive.
ZEE H.
Mar 2024
Central A/C - Install
Very knowledgeable about products. Excellent customer service. Our rep didn't make us feel rushed to make any decisions. He said, take your time and get back to me. Explained any questions I had about the unit and company.
Response from Preferred Home Services, LLC
"Thanks for your feedback on your experience. We like to think we have some of the best techs in the industry, and it's always nice to hear we're living up to customer expectations."
Zuzel C.
Nov 2023
Central A/C - Install
Great customer service and service and prices
Zuzel C.
Nov 2023
Central A/C - Install
Customers service are excellent. Both technicians was very professional and affable,. Take care our situation in the best way for us . We are appreciated so much
Willie Y.
Oct 2023
Water Heater - Repair or Service
N/A
Nick K.
Oct 2023
Central A/C - Install
Good
Celeste S.
Sep 2023
Drain Line Breakage - Camera Locate
They came out and helped locate my septic tank, without having to pull up the toilet. Saved me a lot of money. Great guys super friendly and professional.
Malika M.
Aug 2023
Drain Line Breakage - Camera Locate
They were good and friendly and I would recommend them
David B.
Aug 2023
Central A/C - Service or Repair
Very professional service
Amy M.
Jun 2023
Drain Clog or Blockage - Clear
Still waiting for them to do the job tomorrow.
Licensing
Licensed*
Trade License Number
112954
Trade License Locale
SC
Trade License Expiration
10/31/2027
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Preferred Home Services, LLC is currently rated 4.8 overall out of 5.
Monday: 7:00 AM - 8:00 PM
Tuesday: 7:00 AM - 8:00 PM
Wednesday: 7:00 AM - 8:00 PM
Thursday: 7:00 AM - 8:00 PM
Friday: 7:00 AM - 8:00 PM
Saturday: 9:00 AM - 6:00 PM
Sunday: 9:00 AM - 6:00 PM
Preferred Home Services, LLC accepts the following forms of payment: CreditCard
Yes, Preferred Home Services, LLC offers free project estimates.
No, Preferred Home Services, LLC does not offer eco-friendly accreditations.
No, Preferred Home Services, LLC does not offer a senior discount.
Yes, Preferred Home Services, LLC offers emergency services.
Yes, Preferred Home Services, LLC offers warranties.