Get matched with top bathtub replacement pros in Saint Matthews, SC

"I don't ever write negative reviews, but we had the worst experience with Meetze Plumbing. It started ok, but it fell apart pretty quickly. We have tried to get them to resolve the issue beyond the measly $500 off our bill they offered. We hired them to move our bathtub drain and water supply to fit our newly purchased free-standing tub to replace our builder-grade tub during our bathroom remodel. The first technician that came out was polite and moved the drain and water supply based on the schematic for the new tub. We paid that bill. The next step was to have the floor and wall tile installed which we did. Then, Meetze was to come in and install the tub. A new technician showed up and, when it became clear that the drain was not moved to the proper location because the tub wouldn't fit, he let us know the first technician no longer worked for them. He moved the drain to the new location after we had the floor tile cut to accommodate the new hole in the floor where the technician marked it. This appeared to solve the problem, but, when they placed the tub, we noticed that the water supply (installed in the wall) was not aligned to the center of the tub. Due to this issue, we could not use a standard length tub spout or the water would pour over the tub lip onto the floor. We brought this to Meetze's attention, and they sent someone out who determined that a floor joist prevented them from moving the drain to align with the water supply. We couldn't move them both without major tile demolition on both the floor and the wall to move both the drain and water supply to align. At no time did Meetze offer to pay for the tile work to make it right. So, we sucked it up and ordered an expensive long tub spout knowing that it would always bother us that the water supply and tub did not line up, but at least we could use the tub. When we finally got the tub spout in the mail, I was excited to try out the tub, but, when I climbed into the tub facing the water supply fixtures, I could clearly see that the faucet handle and tub spout were also not aligned!!! The faucet handle is about 1/2" off center of the tub spout (see picture). I contacted the owner with no response and replied to the invoice email requesting that an owner or manager reach out to me. Still no response! I know people make mistakes, but they should be corrected. If we ever sell our home, someone with the smallest bit of OCD will not be able to handle the misalignment of the tub, tub spout, and faucet handle. The only communication Meetze is happy to send is an invoice asking when we plan to pay. I am paying the invoice now, as much as it boils my blood to pay for such shoddy work. Please do not use them. They may be a little less expensive than the other guy, but it is not worth the headache and the permanent damage to your home."

"The father and son team came in and done an excellent job, they left our kitchen, just as clean as it was when they came in like they were never here. I highly recommend them for your next tile project"

"Excellent and thorough communication. Became a part of the team in getting the job done. Staff was very friendly and helpful. Don made sure we were satisfied."

"Punctual and professional. We were on a tight timeline and the his follow up was great."

"I left a review, earlier today and now regret leaving it. I was trying to be gracious and understanding, but I realize now that I just needed to give a little more time. He reached out to me this afternoon and I will use him again in the future."

"This was my first experience hiring a contractor and Mr. Sturgess's was great to work with. He was able to meet with me outside of my work hours to go over my plans. His crew was on time, friendly, and answered any questions I had. Mr. Sturgess rates were very reasonable, and he and his team are very honest and easy to work. Since they have finished converting my carport to the screened sun room, I asked if they could go ahead and finish some other projects for me. I can't wait until all of my projects are done."

"Seemed very nice on the phone but when I went to hire them I would of had to wait almost 6 to 8 weeks because they were totally booked out. So figured they must really have a great business just was sorry i couldn't wait."

"They are very professional service team."