Joyce Windows, Sunrooms & Baths of the Carolinas

It took us the longest to post this review because we genuinely wanted to give the company the opportunity to honor and stand by their work, but we are now completely exhausted with the level of service provided. : Unsatisfactory Installation, Product Misrepresentation, and Zero Post-Payment Service Do not use this company. We had numerous defects and experienced bait-and-switch tactics during our shower installation. First, the company convinced us to drop the high-quality doors we purchased, assuring us their doors were superior. The doors they installed were, in fact, noticeably cheaper and lower quality. Second, the installation was clearly a rush job resulting in multiple defects: The shower pan was improperly siliconed, causing water to leak out during use. The railing/trim installed above the shower was also not properly siliconed along the top edge; you can press on it and clearly see the inadequate sealing. Most frustratingly, their service stops the moment they secure the fi

John Harden and Alec done a amazing job

Danukraine has done a beautiful professional job on my new bath tub and shower I would recommend him to anyone that wants to remodel their bathroom.And I would hire them again,great work.

Dan Ukraine did an amazing job can’t wait to have them back

They aren't cheap but the installion, quality, and service are worth it. My new front door is so good. Love it. I recomend Joyce.

Alex and John were courteous and professional. The Joyce walk-in shower is beautiful. We are pleased.

They are quick and fast.

N/A

Best price available and arrived in a timely manner. Very professional.

Thorough installation, good customer service, easy to contact, nice products, great outcome.

The work in my bathroom which John Harden did was perfect. They were neat,clean and quick. Responsible and courteous at all times. My deck work was done b Rob Winfrey and team and again it was done well, everyone was neat,clean and and pleasant at all times even in the terrible heat. Great job ! BUT I warn you to really read and pay attention to the salesman, that is where my problem began...after explaining my problem to the manager Jason I still got no results, or respect to the situation....they wouldn't even acknowledge my problem. Shame on y'all for scamming a 76 year old widow. I now have to look for someone else to do my other bathroom and complete the deck...

Excellent service received from Brian W.

I have hired the pro. The work will begin next week. Please check back then to see how it goes.

They will work with you with price and financing

From the quote to the completion they performed as promised!

They did the extra work to make sure the installation was done correctly.

good

Good jov

The installation crew was very knowledgable and answered every question we had. Factory Direct pricing and great warranty.

Looks great! Answered questions. Explained process. Cleaned up after project was complete.

The sunroom was better than expected and the windows were great on the first 11 on the original plan. However when we had it them come back to replace the last five the different guy took three days and still didn’t do a very good job. The original sunroom and 11 windows only took 5 days with only 2 pros who did a great job

Project just getting started. I was contacted immediately to set up in home appointment. On time and professional.

I signed a contract with Joyce Factory Direct about 3 months ago. They asked me to pay a 10% down payment when I signed a contract. 4 to 5 weeks after they took accurate measurements after that no response back from the company. After I called them several times they said **your approval got rejected by county**, will initiate the process to refund my money. Until now, no response and no one is picking up the phone. Not sure when I will get my money back. I would not recommend this company to my friends and family.

Did a very good job.. but, the wrong doors were installed. That was the sales persons responsibility!

Paid money for down pay and never heard back from these people..........