Get matched with top carpet installation pros in Pickens, SC

"Prompt and quick at getting their work done my carpets look brand new. Very impressive. It looks like I just had new carpets put down . Fantastic work."

"I worked with three local flooring companies to get estimates and measurements for carpeting our basement and stairs. I chose Brooks Flooring for the following reasons: 1. Overwhelmingly, they were the most knowledgeable and most prepared when they came out to measure. One salesperson works with you throughout the entire process, instead of being passed around between different people. 2. Their estimate was $1,000 less than a competitor -- they are very reasonable and don't overcharge for labor. 3. They were able to get the carpet and install within a short timeframe. 4. Best customer service in town -- they showed up on time and made sure that we were satisfied. One of our friends who is a contractor had recommended Brooks Flooring and I highly recommend this company!"

"The sales representative was great. The installation was fine and we felt we got a great deal for the price. However, the day of the scheduled installation, we received a phone call stating the installation was cancelled. The customer service rep was rude, blamed us for not reading the contract and accused us of cancelling which was a lie. Had we not already removed everything from our master bedroom and wasn't expecting company for Thanksgiving, we would have found another company. So we had to leave everything out in the hallway, other rooms until they actually installed the carpet 3 days later. What company cancels service the day of the scheduled service?"

"customer service was superior and a very good job was done. referred the service to others for janitorial needs"

"Jerry reached out and contacted me right away, was able to schedule quickly. He called to remind when he was on the way. When Jerry was here, he checked out the carpet, he explained what he could do, then he got busy. It's cleaning. I was very pleased that he took the time to give extra attention to some stains we were having reoccur to make sure that he got them out. Jerry was very respectful of our home, the carpet looks great and when we need the cleaning again will be calling him."

"It was an exceptional experience to work with this company. They provided carpet samples that were superior to others I looked at. The installation was seamless. I love my carpet and am very happy I did business with them. Im about to carpet another area and Im calling them for my quote."

"Everyone writes reviews when everything is either outstanding or terrible. When things are average, not so much. I had most of my furniture removed, so it was the perfect time to call for professional carpet cleaning. I read some good reviews so gave them a call. Because another contractor delayed me three hours, I had barely finished vacuuming when the guy arrived right on time. But I never had time to walk my dog so decided to walk her as soon as he knew what to do. (That way she wouldn't be underfoot.) I had a stain on a small 6' x 4' wool rug, and asked if he clean that too. He said yes, and told me there was no extra charge. Later I gave him a $10 tip, for the extra rug. When I came back from walking the dog, he was almost done, but I forgot to ask him if he did the storage room which had thin carpeting. Much later, I checked if he did the storage room and couldn’t see any improvement. I figured he forgot the room which was out of sight and out of mind, and I forgot to remind him or to check the room before I wrote the check. Saturday my daughter and her fiancé, after seeing the carpet before I could tell them what happened, asked why the storage room wasn’t done. I told them the carpet cleaning guy apparently forgot, as this room was separated from all the others that needed cleaning. I called Sunday and after much deliberation, they agreed to come Tuesday at 4:30, as they were booked solid on Monday. On Tuesday they called three times, the first two to confirm the time. On the second call the guy who came said he did clean the back storage room. I didn’t want to argue so I said please clean it again as it doesn’t look clean. On the third call, he argued that the carpet couldn’t get any cleaner so he didn’t see the point of coming back. By this time I was late for an appointment and tired of arguing. I really didn’t care if he forgot, didn’t do a good job, or if they had inadequate equipment. I had already suggested perhaps steam cleaning would work better than their buffer that looks like a floor cleaner, but was told that was all they had. It was obvious they weren’t coming back. Finally in frustration I hung up, and simply wished I had gone with a company that uses better steam cleaning. They call their company Heaven’s Best. A better name would be “Heavens to Betsy, We’re Barely Adequate.”"

"They were polite and professional. and the carpet looked great!"

"Ron’s replaced carpet in bedroom, closet, and tv room. He has cleaned carpet, tile and hardwood floors. Did an excellent job. Always professional. Will use his services again."

"excellent.  ON time for the price quoted, even did extra area we forgot about and he noticed.  Quick and on time. I would recommend to anyone.  We used him years ago when we lived in GV and moved away.  NOw that I have found him again I will use him when ever we need cleaning done.
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