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"Telephone System - Install or Upgrade - For Business "

"Very professional"

"HLS's president and installer Tom Sansone singlehandedly confirmed that experts who demonstrate exceptional customer care and superb performance do exist. Even if finding good pros wasn't such a futile exercise, Mr. Sansone is by far the best contractor, installer, business with whom I've dealt within the past 10 years, and that is no exaggeration. In terms of cost benefit of buying the system and his installation service? By comparison to everything I’ve bought and had installed since buying my house in 2014, I'd consider what HLS provided me may have been undervalued, because it's so vastly better than anything I have ordered, bought or had installed or done for any reason in more than four (maybe 10) years. My new commercial grade security camera system is so perfectly user friendly that it's like watching an HD TV with a DVR that does what you want). HLS’ owner installer tech Tom Sansone also instilled hope that a good, hard work ethic is not an elusive sentimental dream or unsatisfiable expectation. His work was so careful and response to my security needs that his work was exacting, clean, professional and so orderly that it replaced my miserable mess of wires, tape, broken and malfunctioning devices and system that had been rendered junk by intruders. Everything HSL installed and the base station was secured with a locking box and cooling system. His camera positioning and functionality were spot on and I now feel safer and more aware of my perimeter. My old, funky, fuzzy compromised Zmodo system has been replaced with a commercial grade wired, DVR system made by DAHUA Technologies, a wired DVR system with such clarity and functionality that I feel privileged to have it. HLS quality surpasses that of any product installation I’ve had in a decade. He faced a mess by the previous installer whose work pretty much mirrors the standard around this part of South Carolina, that being poor quality materials, spliced and black tape connections, loose and nonworking cameras, inaccessible remote viewing or backup records. I could never access viewing remotely resulting in persistent repeat burglaries and thefts rendering me practically uninsurable. As such, a reliable, highly functional system is imperative for my and my property’s protection. I now feel more secure and more capable or responding to the ravages of a predatory, drug-infested theft-riddled society sparing no one. Further, I don’t have to fume on hold in auto-prompt limbo trying to get help with my system, I have Tom Sansone to call if I need help with my system. I never have been more thankful or satisfied for any service, and I have gotten service that directly and critically enhances my very personal safety. (THANK YOU, HOME ADVISOR!!!)"

"He arrived on time with notice he was on his way. He had the tv working in about 15 minutes. To get the total system working would require a part. He returned in 2 days with the part as promised. He installed the part and demonstrated that all was working great. This tech really is great."

"Claudio and his team did an incredible job installing a screened-in porch addition to our home. Claudio provided detailed communication throughout the entire process. His team worked quickly and completed the job ahead of schedule. We are very impressed with the final product and highly recommend Claudio!"

"I called mid-morning. Scheduled right away. Showed up at 12:15. The technicians were friendly, professional, proficient and respectful of the property. Finished quickly and cleaned the work space. The office staff was patient, efficient and tolerant of my forgetting to carry my phone with me around the house. Overall, extremely pleased!"

"Felix was very professional, personable and punctual. The quality of work was excellent. If I need electrical work in the future I will certainly make 5 Star my first choice."

"Seemed very nice on the phone but when I went to hire them I would of had to wait almost 6 to 8 weeks because they were totally booked out. So figured they must really have a great business just was sorry i couldn't wait."

"After being told by family how good Charleston Electric was, maybe I just had high hopes. I requested a quote for a 200amp panel upgrade and Chris came out as scheduled and was very friendly and personable. He told me he'd have a quote to me within a couple days. 2 days passed with no update so I called and spoke with Summer. She assured me I'd have a quote ready by the end of the next day. 2 more days go by with no update. I call again and am told it shouldn't be much longer. I wait another full day and nothing. Now when I call no one answers on 2 different occasions, 2 separate days/times, no response. I finally got them on the phone again today and again, she assured me I would at least get a call back. They are now closed and nothing. Unfortunately even established companies lie consistently. Almost 2 weeks wasted. Thank you."