Mr. Handyman of Greater Savannah and Hilton Head

PERFECT !!!! Would absolutely use again !! The care and professionalism of Joe, the technician cannot be overstated !! WILL USE AGAIN !!

Perfectly installed and positioned

Matt was awesome. Explained everything he was doing, answered all my questions, and his work was fantastic. We will be hiring him again. Hands down the BEST experience we have had with anyone in Savannah helping us flip our home

Robert Dowd is incredible! He had been a true professional who has helped me repair many things in my home in preparation for home sale. Robert many talents and knowledge to effectively make decisions for proper repairs and his work is quality! I have already informed others I know to call and request Robert with the needs they may have in their homes!! Thomas Greathouse

Very well. Customer service was great.

Perfectly, Chris was a top notch repairman!

The guy was excellent and did a great job. I just wasn’t expecting such a high price. The woman on the phone said it would be between $196-$396 but it was almost $500. Truthfully for a couple of hundred more I could have just had a brand new window put in.

I had a technician at my house for five hours of work and got charge $940. Arrived and then had to leave and go get a metal blade even though when I called and made the appointment I specifically told the person that I spoke to that the technician would need a chopsaw and a metal blade because they were cutting the metal blinds she told me that half an hour took him to go get that metal blade was my responsibility to pay for and then additionally the check mission added another half an hour on to the time that he was there luckily I have cameras that record the coming and going in my house my daughter reports when it’s opened and closed

Andy was great. He even explained features of our new fan that I didn’t realize were there.

The job was completed in a reasonable time and did a great job

The Handyman had to go and get supplies, but did not get everything that was needed to complete the job, and still charged me a bundle! Outrageous!

He was really great. I was very happy with the service and getting it done.

The service was great, fast and efficient, the work was very good.

It was great! They were on time, efficient, and did a good job.

Everything went prefect they have gone above and beyond they make sure they were available and I never feel that they were in a rush for a next person. He is gone everything to me electrical, ceiling fan, installation trimming he s done a lot of project he is very humble and he will make u feel comfortable about his project and he is very personable and a great person and the lady who make the schedule is very friendly and she make sure that the tools are all available.

Very well and the tech was very good and very friendly.

It was a pretty simple job and i was happy that were able to work around my schedule. They got it done pretty quick.

It was a very good experience. Phillip was professional and took pride in his work. I am extremely pleased and will use Mr. Handyman again!

Finished quick in 10 minutes, thank you Mr. Handyman during this pandemic ☺️

Phillip has done a great job for both works.

I contacted Mr. Handyman of Greater Savannah after an attempted break-in at my house left me with a broken window. The receptionist, Angela, was very polite while I explained what happened and how I needed to have the glass replaced in one window pane. She explained that the technicians work on an hourly wage ($165 for first hour, $110 for each additional hour) and that I would also have to pay a “travel fee” because my address is not within their normal boundaries. However, I was not told how much the fee was going be. Instead, it was explained that “it depends on how far the technician had to drive from the previous job.” The technician, John, then contacted me to set up an appointment time. I explained that I wanted to have glass replaced in the window pane. When John arrived at the appointed time, I expected that he would be able to perform the job I had requested to be done. John looked at the broken window and informed me that he was not able to replace the glass himself. He was able to remove the pane and take it to local glass stores to see if someone could fix it. I told him that was something I could do myself. Why would I pay someone else an hourly wage to do something I could myself? John offered to board the window for me and I said yes, that’s fine. I assumed a handy man would have some simple supplies on hand and available, but I was informed that he did not have plywood and would need to go to Lowe’s to pick some up. John returned and proceeded to board the window with plywood. After working on the job for a total of an hour and a half, John presented me with a bill of $426.29. I was appalled! Who charges $426 to board a window? John could not give me a receipt, he suggested I contact the receptionist to have it emailed. I felt I had no choice but to pay even though it was an incredibly high amount. According to the invoice that was emailed to me, I paid $360.50 for labor and $65.79 for materials. Based on the hourly price I was quoted and the fact that John worked for 90 minutes, I calculated the following: $165 1st hour of work + 55 for additional half hour --------------------------------------- $220 total hourly wage + 65.79 for materials -------------------------------------- $285.79 labor & materials $426.29 total cost - 285.79 labor & materials ----------------------------------------- $140.50 leftover So I am left to assume the remaining $140.50 was the “travel fee.” My address is 38 miles from the office of Mr. Handyman of Greater Savannah. Am I happy with the work done by John? He did a good job of hanging plywood, however, he did not complete the project that I hired him for. Am I happy with the services provided by Mr. Handyman? No, when I spoke to Angela she could have said, “I’m sorry ma’am, we are not able to replace glass windows.” Or, when John called to schedule the appointment he could have said, “I’m sorry ma’am, we are not able to replace glass windows.” I would have appreciated the honesty and integrity and maybe possibly used their services for some other future project. However, after spending $426.29 for a boarded window, I will never call Mr. Handyman or recommend them to anyone. I believe it is very sneaky how they could not give me a price for the travelling fee as well as the fact that I never saw or signed any agreement contract until after the job was complete (although the job intended was NOT complete). I feel as though I was robbed again. You fooled me once Mr. Handyman, but trust me, you will not fool me a second time.

Outstanding evolution is as best I'd describe it all. Phillip was great and I'll ask for him in the future when/if needed.

Great. Job well done. Handyman was very professional . and on time . 👍

He was timely, pleasant and professional. His work was detailed.

Excellent , very happy with the service